I quoted 5 companies to plaster my pool and I'm so happy I decided to go with Superior Pool. The…read morefirst call I made was so nice. She explained everything and was so knowledgeable, she literally held my hand through the entire process. Everyone who came out to plaster were so professional and clean. The entire process was worth every penny. My pool looks incredible. HIGHLY recommend Superior Pool.

Our pool hasn't been this pretty since we moved in! Great service, reliable and friendly. We get an…read moreemail each cleaning with before and after pictures as well as what was done. Highly recommend!

I'm a first-time pool owner and was convinced I could do all the maintenance myself. I was wrong…read more After things got seriously out of whack, I finally called Woodlands Pool Experts. They did an initial treatment to get everything back to normal, and now they come for weekly maintenance. Their prices are reasonable, and I love that leave a door tag every time they come by. Our pool has never looked better.

Terrible service, undependable and unresponsive. Don't bother with these guys, aggravation and…read morehurts your pool

Sandstone refinished my pool 3 years ago and have been servicing it ever since. I am happy with…read morethe service I have received, and the company has always been prompt in responding to and questions I might have.

All they do is they'll come out. The guy's really nice and he was very polite, but they really…read moredon't care for their customers. They don't call you back. They just take your debit card and they prepare to charge you for a month. And I have stated to them. They've only been here once I canceled service. They better not charge me for a month of service. They are wrong

Rob at custom pool concepts built our pool on lake Livingston and did an amazing job. They were…read morethere for design, build, and well after the sell. They kept a tidy job site, maintained great communication and completed the pool before the finish date despite the fact that we weren't in a rush. Having built 5 swimming pools in the past, I was pleasantly surprised by the customer service side with this company. It couldn't have been less stressful. They basically do exactly what they tell you they are going to do. A rare commodity these days. If you are on the north side of Houston I don't know why you would use anyone else. We were adamant that they do their best to save the trees. Even though they couldn't guarantee the trees would live they did their best. A year later they are all still alive, and despite the mess trees make they give the pool landscape the exact cabin look we wanted.

Are you looking through reviews for a reliable pool service? I've got somebody! We recently moved…read moreto house with a pool and searched high and low for someone to do weekly cleaning. John gave me an affordable quote and has been extremely knowledgeable about pool maintenance and repairs. I've used Nu Wind for a month now and they've always been reliable and takes time to answer questions I have. Plus, my pool always looks amazing when he leaves. I don't know why there aren't more positive reviews but I'm happy to be the first. I highly recommend John to take care of your pool. He's awesome!

Best service. Austin was a pleasure to work with. He explained everything in layman's terms. Did…read morenot try to upsell me and wanted to help me save money. He spent the time necessary to train me on programming my pool settings on the phone app. He also explained the best speeds and time to run the pumps. His goal is to help you get the most out of your pool by maintaining everything in good working order. I look forward to working with them in the future when we need to resurface.

The technicians are reliable and very well trained. Always…read moregets me up and running quickly. I highly recommend them for any of your pool projects.

Excellent pool service! Ben cleans our pool weekly and does a fantastic job each and every time…read more Landon (the owner) responds to each and every inquiry immediately and is always willing to go above and beyond for his customers. Extremely satisfied! Highly recommend to anyone looking for peace of mind at a reasonable price! Thanks guys! Maureen and Evan Martinez- Cypress

Ben was a solid guy. Came out and did exactly what I needed at a good price. My pump doesn't leak…read moreany more!

I was initially impressed by Patten. They are knowledgable and timely with their service calls…read more The last one did me in though. I had their tech (Jake) out to repair a leak. He said he fixed it, gave an invoice, asked me to call him if it continues to leak. All good so far, right? It started to leak at the same spot the next day. I had them back out again. In the middle of the visit, I go out to talk with them to find out what's up. He said he must of tightened something too tightly and caused a seal to break, and now it needs to be replaced. Not my fault, right? No, it's my fault. I had to buy a new part. Things happen, fine. I'm a little upset but I'll live. Now the pressure in my pool is high, and Jake advises a cleaning. I agree. He asks to use my chemical, the last of my Muriatic acid. I didn't like this at all, but he didn't give me a choice. Now I have to take time out of my day to go buy new chemical. During the filter cleaning, Jake and his help (Kevin) were constantly arguing back and forth. These remarks persisted through the entire visit, and was very unprofessional. They seemed like they were genuinely pissed off at one another. Here I am, now with invoices paid for both visits, and I don't feel good about it at all. There's too many pool repair companies for me to have to deal with the lack of professionalism during the call and additional charges for labor for things they admitted breaking. I guess I'll just have to deal with it, because Patten wouldn't offer to help me on the resulting bill at all. PS. I take that back, there's a .01 (penny) adjustment on my invoice. Seriously.

We DO NOT recommend Patten Pools or his new owner, Bill England. We hired them to replaster and fix…read moreour pool shortly after we bought our house in Grogan's Mill. I forwarded Bill the pool inspection report, and he emailed us a proposal stating what needed to be done, the job duration (7-10 days), and the cost ($6,348). We paid a 1/3 deposit. We told him we had never owned a pool before, and that we were not living in the house yet and would move to The Woodlands (from the East Coast) mid- to end-June. Patten's work was not good. Besides, despite our repeated requests, Bill was not always good at communicating and did not always show up when he said he would (once we paid someone to be at our property to give Bill access to the property, but Bill did not show up or call; after one hour of waiting we called and emailed Bill and he said he had a last minute emergency - but did not have the courtesy to call!). May and June rains delayed Bill's work. He called to ask if it was ok to start the work a couple of weeks later. We said ok (since we would move in mid-June). What he did not say was that the rains could ruin our pool and that we should get someone to take care of it until he could get to it. On June 11, we found a deep-green pool, and a pump with a huge leak problem at our new home. I called and emailed Paten; they sent someone who told us we would have to sandblast the flagstone. We got stuck paying an extra $1,500 to clean the now green-gunky flagstone - the same flagstone that two and a half weeks before had looked just fine, and that the rains and Patten's inattention and carelessness had contributed to turn green. (Bill could deny any wrongdoing by pointing out that it was OUR pool and our responsibility, and that we had only hired him to replaster it and repair it, and not to clean it, right? I ask, as a business owner, is it not appropriate to alert your customers of the risk that the rains may pose to their pool and the surrounding flagstone? Particularly to customers who have told you they have never owned a pool before and who are still on the East Coast?) A few days later, on June 24, his crew replastered our pool. They left a mess in our backyard. Two days later, I showed Bill the mess; he said someone would come clean it up. It took him a week and two reminders to clean it up - and not entirely. To this day, we have remains of plaster in our backyard. "The pump needs to run continuously for 72 hours", Bill wrote in his email instructions to us after he started the pool. But the pump suddenly stopped working the day after. We called him to tell him the pool pump had shut off, even though we had not come near it. He showed up at our house a few hours later, turned the pump on again, and explained that he had left the timer on because he was not wearing his prescription glasses the day before, and could not see well. His unapologetic tone was insulting. Patten's proposal included initial daily brushing of the pool, after replastering. Most pool experts recommend brushing once or twice a day for the first 14 days (we did not know this until a couple of weeks ago). We do not recall Patten's staff coming daily to brush our newly plastered pool; they may have come every other day or every three days, and only for a few days. Patten's proposal also included changing the GFCI, pool light bulbs and gaskets. That, in response to a problem identified in the pool inspection report we had given Bill. To this date, water condensation around the lights cause the GFCI to trip shortly after we turn them on. Patten did not address this problem - or perhaps the gaskets were improperly placed, who knows. We will have to pay another contractor to solve this problem. Bill's email instructions warned us "no swimming for one week". However, 3 weeks and $7,937.03 later, we still could not swim in our pool; and we were being charged extra for work that we understood was part of what we paid for. Also, Bill's email instructed us to "not put the cleaner in the pool for 2 weeks"; most pool experts (we later learned) warn against using wheeled devices within 28 days after replastering a pool because doing so sooner could cause wheel tracks to show on the pool finish. Someone from Patten put our Polaris cleaner in our pool on July 13, exactly 19 days from the date they started replastering our pool. On July 14, I went to Bill's office and left him a $6,026.03 check and a note saying we were less than satisfied with how the work was handled and the lack of communication. The next day I emailed him asking to not put salt in our pool (he said he would do so by July 17th, contradicting his own email instructions that said "no salt for 4 weeks"!). All we got was an email from him asking if we were switching to chlorine. No words from him since. One star b/c we texted him on 4 of July asking him what to do about the mosquito larvae and tadpoles breeding in our waterfall and he promptly replied (Clorox!).