We're from Las Vegas and spend most of the summer here at Big Bear Lake. I was having some dental…read morework done with my regular dentist in Las Vegas, follow up in September. While here I developed a very painful oral issue and feared having to take a day and drive all the way back to Las Vegas and have my dentist address it. I called the office, they understood, worked me in right away and Joel did an incredible job with my care. It is the day after, I am pain free, I did not have to make a trip to Las Vegas!! I can't thank you enough for working with me, taking care of my issue, and saving me a whole day's time traveling. I am pain free and will use this office from now on if I ever have another issue while away from home. Thank you to the staff for helping make this happen for me!! Dennis B

I like Joel and he is a great dentist for me. What happened to my wife really ticked me off. She…read morehad an appointment, but wasn't feeling well. She called Joel's office the day before her appointment. She was told she needed to keep her appointment or she will be charged $60.00. We did not go to her appointment. I took her to the ER and found out she had Covid. I contacted the dentist office and was told the staff wears masks. We have not returned to this dentist.

Dr. Chan and his staff are fabulous. Dr. Chan provided a professional, friendly and clear…read moreconsultation for my daughter - he and his staff were very thorough on what to expect for the procedure and costs after insurance. The day of surgery was very smooth and Dr. Chan made my daughter very comfortable and eased her nerves. Madison was great in explaining the next steps and the steps for a successful recovery. The night of the surgery Dr. Chan called to check in personally! I highly recommend Dr. Chan and his staff!

Dr. Chan is the best! He worked me in for an appointment for a fractured tooth (I fractured my…read moretooth while in Europe and was in a great deal of pain). He did the consultation, x rays and extraction and I'm thankful to be on the road to recovery! He and his staff put me at ease immediately and took great care of me. I highly recommend Dr. Chan!

I had severe obstructive sleep apnea before undergoing maxillomandibular advancement surgery with…read moreDr. Christopher Choi. My pre-surgery AHI was around 35, and after surgery my follow-up sleep study showed an AHI of approximately 2.9. The improvement was dramatic, and I'm extremely grateful to Dr. Choi for the surgical outcome and the impact it has had on my health. More recently, I needed mandibular hardware removed, and Andrea was excellent throughout the process. She helped get everything scheduled quickly, kept things moving, and also helped sort out the billing issues. That made a stressful situation much easier to manage. I really appreciate Dr. Choi, Andrea, and the IEOMFS team for the care, professionalism, and follow-through. I would highly recommend them.

The doctor was personable and professional during my consultation. However, I have significant…read moreconcerns regarding the practice's billing structure. In addition to the standard costs associated with treatment, I was informed of a $7,500 "surgical planning fee," along with other charges that are not covered by insurance. As a result, my out-of-pocket costs for an otherwise covered jaw surgery would exceed $10,000. None of the other surgeons I consulted with assessed similar fees. I am also disappointed by the delays surrounding my imaging refund. In March, I was advised that the imaging costs would be refunded once the insurance claim was processed. I received confirmation is was processed in April. It is now nearly July, and I have been told that it may take an additional 30 to 45 days to receive reimbursement.

My current dentist is on a limited schedule due to Covid-19, and I had a dental emergency. I called…read moreDr Robinson's staff was able to fit me in sooner. The office & staff are very welcoming. It might not be the most modern office but I did appreciate not having to fill out paperwork by hand but on the laptop instead. Dr Robinson was very knowledgeable and was very honest. He is very caring and takes the time to listen. My emergency ended up being taken care of and I am changing dentists now. Would recommend him to anyone in a heartbeat.

My experience with Barstow Friendly Smiles and Craig Robinson Dr. involved significant…read moremisrepresentation of insurance coverage and a lack of transparency throughout the entire process. I was told--both verbally and in writing--that my insurance would cover 60% and 40% of the total cost of a crown and mouth guard, and I was required to pay the full $3,596.25 upfront based on that representation. This was false. My insurance ultimately covered only $279.64. After receiving my Explanation of Benefits, I contacted both the dental office and my insurance. My insurer confirmed that the office had been clearly told on the date of service that coverage applied only to the allowed amount, not the total billed amount. This critical information was never disclosed to me. I agreed to treatment solely because I was assured I would be reimbursed a specific percentage of the full cost. Since then, the office has provided inconsistent explanations, denied statements that were later proven untrue, and has not contacted my insurance again despite repeatedly claiming they were "working on it." I also requested a copy of the document I signed showing the quoted coverage, and the office failed to provide it. I have repeatedly asked to speak with the dentist or owner regarding this issue, and each time I have been told I am not allowed to speak with anyone except Ruby at the front desk. This refusal to escalate concerns or allow communication with management is unacceptable. I believe I was induced into unnecessary and costly treatment based on inaccurate and misleading information. The lack of disclosure, refusal to correct the issue, and ongoing evasiveness demonstrate a serious disregard for patient rights. I cannot recommend this office to anyone seeking honest or transparent dental care.

Dr. Paxman has been my oral surgeon for several extractions and implant surgery. He and his staff…read moreare truly gifted in delivering and discussing options for my surgeries Dr Paxman and all staff are compassionate, caring, make you freely comfortable before an appointment or surgery. Great bedside manner by Al,bin the office. Love Lilly who always schedules my appointments and pre procedure appointments and is just so great. I'll always be a patient at IEOMNF In the Redlands office with De. Paxman

I got my wisdom teeth out here and had a great experience.The nurses were very kind and…read moreknowledgable. Dr. Paxman was reassuring and answered my questions calmly. They were also good about checking in post surgery to make sure recovery was well and gave detailed instructions. The whole procedure went as smoothly as I could have hoped, and I came here on referral of dentist. I would recommend to all!

I honestly cannot say enough good things about my experience at IEOMFS, with Dr. Dudziak & also…read moreManny. I put off removing my 4 wisdom teeth for the last 5 years because I was honestly terrified. I am a mom of 3 so I was really scared to go under anesthesia and also had never had any kind of oral surgery. Fast forward my wisdom teeth were causing me so much pain it became unbearable. My dentist referred me to IEOMFS for a consultation. Dr. Dudziak was very thorough and answered all of my questions. Kate was very kind and Manny was absolutely amazing. They both recognized how anxious I was the day of my procedure. Manny started talking to me about other things to get my mind off the procedure while Kate got me hooked up to nitrous oxide. I am not kidding you as strange as it sounds from that point on I had a blast. I couldn't stop laughing. Manny was so sweet and funny and kind. Dr. Dudziak came in and gave me my IV (he was fantastic at administering that as well) and he answered my questions I had prior to my procedure. From that point forward all I remember is waking up and it was all over with. (I know I was pretty silly on the nitrous and they were all so kind and funny and patient with me which I am so grateful for). I asked Kate to see my teeth that were extracted and she was kind enough to show me too which was really neat to see. I woke up so happy and relieved that I finally had gotten my wisdom teeth taken care of .. no pain or memory of the extractions/coronectomies at all whatsoever. To whoever is reading this review that needs their wisdom teeth taken care of: please just get it done and over with - and make sure to get it done here if you want a seamless experience. Do not wait like I did - the procedure and recovery really truly is not bad at all and wasn't scary at all. The procedure itself was actually enjoyable and the recovery has been more than manageable (even with me being 33 years old & having the possible risk of having a harder recovery at an older age.) I am currently on day 3 of my recovery and am already feeling so much better. I fully believe a huge contributor to this is because Dr. Dudziak is so incredibly skilled and gifted at what he does. (I have also religiously followed all of my post op care instructions they gave me). My experience with IEOMFS was all in all exceptional from the front desk, to the surgery, to my post op care as well. They are so incredibly thorough and on top on every single detail: - They sent in my prescriptions 5 days prior to surgery - called me to make sure I had them prior to surgery - answered all of my questions (I had way too many ) - gave me a ton of post op goodies (head wrap that holds cold packs that you can also use for warm packs, extra cold/warm packs, chapstick, a smoothie, a thank you card and other supplies for post op care). - The evening after my procedure I had a question about a prescription .. my husband left a message after-hours and they called him back quickly to answer the question even after-hours! -They called me day 2 to check in on me and see how I was doing. I have had 3 c-sections and never in my life have I experienced this kind of care and attention to detail pre op, during surgery or post op. Their service is top notch and so on point it's honestly amazing and deserves to be recognized. I have learned in life that there are certain things you truly do get what you pay for with (tattoos, car repairs and dental care). My experience and procedure I had done here was worth every single penny and I would choose IEOMFS and Dr. Dudziak a thousand times over. I will absolutely be referring all of my friends/family here and have already started telling the people I know that need their wisdom teeth taken care of to go here. A huge thank you to you all for giving me such an incredible experience I cannot thank you enough!! Every single one of you are absolutely amazing and I will forever be grateful for you and my experience at IEOMFS!

Receptionist let me make an appointment for my 18yr old son but a few days later wouldn't let me…read morecancel it for him stating HIPAA law. I tried asking her questions regarding this but she was rude and dismissive. They ask for your credit card information in advance stating that they will charge you $75 if you don't cancel at least 3 days prior. I felt like they were just making it difficult for me to cancel my appointment. I found another oral and maxillofacial dentist that doesn't take your credit card info in advance.

Dr. Grewal is a fantastic doctor and I highly recommend him to anyone in need of an Oral Surgeon.read more

I went last month in April to get my wisdom teeth pulled out. All staff and DRs made me feel very…read morewelcomed and comfortable. They answered any question/ concerns I had. The follow up care kit was easy to follow. Appreciate you all. Thank you once again!

I had a fantastic experience at Summit Dental. The reception team was great and made scheduling the…read moreappointment really easy. They directed me to complete the intake paperwork online ahead of time, which made everything quick and smooth when I arrived. Once I got to the office, I was really impressed that they brought me in right on time with no delay. That alone is rare these days. Everyone was kind, welcoming, and very professional. The assistant did a great job taking all of my X-rays, and the dentist herself was excellent. She carefully checked all of my teeth, explained a couple of issues clearly, and took the time to talk everything through with me. What I appreciated most was that there was absolutely no pressure or upselling. She focused only on the issues that actually needed attention. Overall, it was an incredibly pleasant dental visit, which isn't something people usually say about going to the dentist. I can definitely see why they have such a strong five-star rating. As far as I'm concerned, she's the best dentist in Big Bear. I highly recommend Summit Dental.

Dr Yoshida and her team are the absolute best!!!!! I had an accident and got hit in the face with a…read morefootball helmet taking a big chip out of my front tooth and didn't know if it was permanent but the team at summit dental got me in the next day and had me in and out in less than an hour with my smile looking brand new. I can't say enough about how friendly and professional Dr. and her staff are especially Debbie and Tawni who I usually deal with they truly make the whole dentist experience a positive one. Keep up the good work!!!