Poole Motor Sports Photos
You might also consider
More like Poole Motor Sports
Recommended Reviews - Poole Motor Sports
Start your review...
14 years ago
Hey people of Southern Mass and RI, if you are looking for anything motor sports related, you should give Poole Motor Sports at least the chance to earn you're business. Here's my story: I was looking to purchase a new 2011 Yamaha Stryker. The 2013 models were due out in a few months so this an older version, but a few dealers still had some kicking around the shop. I also wanted to test ride it, as I was doubling the CC's from my previous bike. I live in Boston where no one in a 35 mile radius would even think about letting you take one out. So I made a few phone calls: Dealer 1: " I don't "exactly" allow test rides. First we negotiate the price of the bike and if all goes well, then I'll let you take it out for a spin before you sign." Dealer 2: "The manager is out today and no one can make that decision. Call back tomorrow or Wed" Poole Motor sports: "Sure, come down today. Just give me three hours to prep a demo" STAR 1! After a hassle free jaunt around the block, I could have just put the keys on the counter and walked away. There was no pressure, no sales pitch. In fact, I had to approach Ted and express interest in making a purchase. STAR 2! Ted and I start talking numbers. He honestly admits that he's motivated to move this older model off his lot. No BS about how its a popular model that everyone is looking for and that's why he got extras (Got that line of crap from another dealership) Also, not once does he have to take my offer to a sales manager or a back office. Why you ask? Oh yeah..Ted is the owner of Poole Motor sports. I'm dealing with the top guy. STAR 3! We can't agree on a number and I'd like to do a bit of shopping around, but at this point, Ted has earned my respect and I want to do business with him, so I promise him, I'd at least give him the chance to match any offer I get. And I walk out the door with no pressure and a hand shake. Later that day, I call him back with some of my offers and he matches the best one I got. The next day, I drive the 50 miles back to Poole Motor sports with my old bike to trade in and a bank check, just in case we can throw together a package. His guys take my old motorcycle for a quick ride and an inspection and within 15 minutes, Ted offers me top dollar for my trade. With the Yamaha trade-in incentive going on, I end up getting an extra $500 on top of that for a number that I was more than comfortable with STAR 4! During the closing process, Ted and I finalize the numbers and never once does he even mention extended warranty or pre-paid service agreements. None of that extra crap that a dealer usually tries to add on. In short, I ride off into the sunset with my brand new bike. STAR 5! The only negative thing I can say about Poole Motor sports is that it is too far from my house. Not that anyone can fix that. I can't write about his service dept or parts/accessories, but if he was closer to Boston, I would definitely give Ted and his team a chance to impress me with those as well. In short, if you are within 20 mile radius of his shop, you should consider Poole Motor Sports for any of your sporting needs. I doubt you'll be disappointed. read more
I didn't realize I forgot to review Poole back in April. I would've likely given them 4 or even 5 stars then. I only realized I never reviewed them now as I intended to revise my comments and lower their rating. So here's my story.. In early April, I discovered that Poole still had a leftover 2010 Kawasaki Ninja 250R in blue. I had just signed up for the CCRI beginner rider's course, but I bought the bike anyway; Kawasaki discontinued the beautiful color for 2011 and the price was good. My experience at Poole then on that day of purchase was great. The two men working the shop were friendly and I didn't feel shunned or looked down upon for being a novice to motorcycles. They helped me get everything set up and I was on my way. They even installed a fender delete kit for me before delivering the bike to my home. Then we fast forward. At this point, I don't see myself going to Poole for anything. They have been sporadic and lukewarm to my email questions, at one point simply replying to a question with a one-word answer, "No." Does that sounds friendly or professional to you? Not to me. Just a week or two ago, I finally got to start the bike up and practice in my neighbood with my newly-acquired permit. The bike wasn't starting properly. An email inquiry to Poole was met with them saying it might not be a warranty-covered issue and they dragged their feet at the prospect of coming to pick up my bike. Don't worry, Poole. If you even bother contacting me back with a pickup time as you stated you would days ago (but haven't), I'm going to decline. Thankfully, one of my coworkers is very handy with machines and is going to take care of it for me. Should I need anything in the future, I think I'll be going to a closer (and hopefully more enjoyable to work with) competitor. read more
13 years ago
Typically I do not give 5 star ratings for anything because nothing is perfect, but I have to make an exception in my experience at Poole Motor Sports. I had been visiting this store numerous times over a period of months just to look around. When I couldn't find a model I really liked, the owner brought me in the back to see what he had just received but hadn't put on the floor yet. I still couldn't make up my mind so I left the store to think it over. I went back two weeks later and there was the exact bike I was looking for. The owner answered all of my questions and made me feel like I was the only one in the store even though there were 6 to eight other people there. I would STRONGLY recommend making Poole your first stop if your in the marking for a bike from a dealership that cares about what they sell long after the sale. read more
13 years ago
service and customer service sucks these guys dig deep in your pockets I ordered parts from them with a total weight of about 1 pound and requested next day they charged me near $200 for that next day which should have only cost about $60-$75 at very most so they doubled the ship fees don't recommend them at all read more
More info about Poole Motor Sports
514 Winthrop St
Rehoboth, MA 02769
Directions
(508) 336-7516
Call Now
Other Amenities
Does Poole Motor Sports have free WiFi?
Yes, Poole Motor Sports has free WiFi.
You might also consider
Why does Yelp recommend reviews?
2 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
10 years ago
Terrible. Beware. I got a flat tire in the middle of the 90+ degree heat yesterday. After 2 attempts to fix it by myself I walked my bicycle into this store and asked the 4 men sitting there for help. They didn't even get up. One guy said, "Sorry, I haven't worked on a bicycle since I was 15." I asked if they could help me call a cab and the same guy said, "Sorry, I don't have the number for any taxi companies." When I couldn't get an internet connection on my phone, one of them googled it for me and shouted the number at me across the room, so I could call for help by myself. Then they watched me sit on the floor for 20 minutes while I waited. There were a bunch of empty chairs around them and no one offered me one. Clearly no veterans among this group of "gentlemen". If you are a motor sports fan and have someone in your life that you would want to see treated better than this if they were stranded 10 miles from home on a blistering hot day, I recommend giving Poole Motor Sports a wide birth. If you're not a customer, you're not human. read more
10 years ago
Lazy boys. I would normally assume a motor sports dealership would be operated by manly men. Men that would offer a glass of water and a chair to sit in and maybe a little assistance to a lady a who wanders in with a flat tire on her bicycle on a 90 degree day. Not at Poole! They were so confident in their inability to help, they wouldn't even look at it my wife's flat tire. When she asked if one of the four salesmen who were sitting around doing nothing to call a cab for, they responded that they didn't know the numbers of any cab companies. Eventually, she did manage to persuade one of them Google local taxis for her. Finally! Help is on the way. My wife has been out biking on a 90 degree day and now has to wait for a cab. Can they offer her a drink of water or even a chair to sit in? Nope. There is no decency, no chivalry, and certainly no men here at Poole, just lazy little boys and their toys. read more








