I was more than happy to give my business to a small, 'mom and pop' type motorcycle dealer, but found out that can have some serious draw backs. Bought a 2013 WR250 Yamaha. Paid in full apon delivery. A little over a year later I received a federal recall letter stating "Do not drive your motorcycle until completed." Contacted Archies and was told part was on back order. Took over 30 days before part came in. When trying to schedule this repair, which was a one hour repair according to the letter, I was confronted by a surly man named "Tony" who told me I could leave my bike for a few days, and they would "get to it". I objected to leaving my bike at all, overnight for a one hour repair, especially considering the drive I had to make to get there. His reply.. "We don't do drive up service". I called the office of the place and talked to the lady I bought the bike from, and echoed the desire to have this repair addressed in a reasonable (one day) time frame. She was no help at all. I contacted Yamaha, and expressed my unhappiness that THEIR dealing partner seemed to feel no obligation to do such a repair , in reasonable time frame. Yamaha rep stated "well...they are an independent dealer, and we cannot tell them what to do." Really ?! No guidelines for these dealers to address federal safety recalls ? "Leave it, and we'll get to it." So....if a weak inventory, in a run down area of New Bedford, with a service dept. that feels no obligation to you, if its not a "customer pay" job appeals to you....then this crappy Yamaha / Honda dealer is ideal . read more