I chose FastSigns to help out our business with printing decals for the front of our business and a…read morefew signs for the interior. Not only was there shoddy communication from our "project manager" (emails went unanswered for weeks), the final product was less than ideal. The actual decals lacked the clean, professional look we desired. And when I asked if they could make a smaller decal with no background for a whiteboard we had, they told us it would be impossible because they didn't have the tools necessary. Well, we found another company near by who did. And most importantly they DOUBLE CHARGED US on that order, while at the same time telling us the second decal they printed "because there was extra space" was for free. We are STILL waiting for our refund check.

This company is fantastic , they made the design process effortless and communication was spot on …read more Highly recommend!

Always helpful staff, quick service! I do miss the self service option, which was helpful for…read morecertain project!

These guys are always down to take on any task. Before you doubt yourself, definitely reach out…read morethrough email or call them to see if it's something that they can do because nine times out of 10 they can do it. I've brought some pretty crazy jobs here and leave satisfied just about every time.great staff. The decor needs a little updating but other than that they get the job done.

Thank you Ronnie for saving the day and for staying over a few minutes after you were scheduled to…read moreget off to make sure I had my labels done and you took me last minute. And thank you for having a great positive attitude about it knowing I had to fly out the next morning. Your location helped me many years ago when I was working on my dad's obituary so to know your location customer service still is supreme is amazing.

I chose this location because it was convenient to my home. And I needed to get some things printed…read morefor a campaign that I am on for Bumble! I submitted the order online because I was unsure if I would be able to wait for it to be printed had I walked in. The instructions for online were way to follow. I ended up needing to call because I wanted to be sure that the paper was nice quality paper and not standard paper! And I wanted to change the size. When I called I instantly spoke with a girl and she couldn't really help me so she put me on hold. A guy came back to phone and informed me that he had already printed the items because I had paid for them but encouraged me to come because he could solve the issue a little better so I did. When I arrived there were only a few people in the store and I was immediately greeted. A guy named Joe checked me out but I realized that the guy I spoke with named was Darius. Each of them were very helpful and accommodating. I ended up keeping everything the same and walked out a satisfied customer. The parking lot was very and the store was well kept! The employees were nice and easy to speak with! I would definitely recommend this store to anyone who is looking to print things. But make sure that you fully understand what you are printing online! Lol!

FedEx to the rescue!…read more We were preparing for a grand opening in Wendell, and one of our activations involved a scavenger hunt with custom "golden tickets." I had ordered everything in advance and had it shipped directly to the site. FedEx showed the package as delivered and signed for, but once we started searching the mailroom, the package was nowhere to be found. Time for Plan B. Thankfully, I had the original ticket file. I sent it to this FedEx Office on Capital Boulevard around noon and requested a straightforward print job: color tickets, approximately 3 1/2 x 6 inches, printed on regular paper and cut to size. Nothing elaborate, but I needed them that day. By 6:30 p.m., they were ready -- and perfect. I had to drive into Raleigh from Wendell because there wasn't a convenient FedEx Office near the client site, but the trip was worth it. Pickup was quick, parking was easy right in front, the staff was professional, and most importantly, the finished product was exactly what I needed. No drama. No complications. They simply got the job done. I've always had good experiences with FedEx. It can cost a little more than some alternatives, but I appreciate the tracking and accountability, especially when I'm shipping or printing something important for work. When you're facing a deadline, reliability matters. And since I was already driving into Raleigh, I made a lovely dinner reservation afterward. Crisis solved AND dinner? I'll take the win! Thank you to the team at the FedEx Office on Capital Boulevard for helping turn a potentially stressful situation into an easy fix. Professional, efficient and dependable. I love me some FedEx!

Parker helped me yesterday! I needed to print just the first page of a document and it was super…read moreeasy. He was patient, kind and friendly. I hope you guys are paying him well he definitely deserves it! He was organically friendly and my process was quick and painless. I will return here if I need to no doubt about it. He was amazing.

Office Depot is terrible. I ordered a chair and they cancelled my order for some vague reason…read moreabout my billing address which I don't have an issue with at any other store. I reordered it but had to call customer service since they price was changed and the discount expired. They were able to fulfill the order so I went to pick it 30 mins away. It's supposed to be brand new but the metal connector was rusted. Not a little either but like a Russian tank on the side of a Ukranian road rusted. Now I have to lug it all the way back to their crappy store for a refund. This place is a waste of time and energy.

I found ink cartridges at Office Depot online for a very old adding machine. Their price was very…read morelow ($5.29 for both cartridges) and they didn't even charge for shipping! Received them 2 days later. Very happy.

I have been coming to this store for many years and I have always experienced Five Star service…read more Aman the owner and Dillon the store manager are pleasant, knowledgeable and dedicated to providing exceptional service. I sometimes ship expensive items and I totally trust them to expedite these shipments. A couple of times Dillon has had to trace shipments due to warehouse issues in New York. In these instances, he goes the extra mile to follow up with me, keeping me informed on the shipment, insuring that the package is delivered to its proper destination. Great follow up and communication! You can trust this store to deliver exceptional service each and every time.

Go to a different location!…read more The UPS store on Falls of Neuse Rd. Closes at 6:30PM when the other locations are open till 7PM There's always a long line at this location and parking is not the best. Customer service could be a lot better. I suggest the Strickland Rd. Location.

Alright, so this little shop gets 5 stars in my book. I found this place online as it was one of…read morethe only screen printing shops in Raleigh where you can order one shirt and not a million+. Let it be told, I'm not a soccer mom or football coach with a huge team order but just little ol' me looking for a custom shirt. I went in today (Thursday) looking to get a shirt made by tomorrow (Friday, durrr) -- it was terribly short notice but the lovely lady at the counter was able to help me out and fit in the shirt today. On a personal note, I'm getting divorced tomorrow. Yes, I know, awkward situation. Well, given the awkward situation I've decided to make light of it and have a shirt made for this weekend for a girls night that reads "Does This Shirt Make Me Look Divorced?". Weird? Yes. Awkward? Completely. Were they able to make this happen? Totally. The prices are very reasonable and saved my butt since I thought of this last minute and didn't have time to place an order on CafePress or Zazzle. The one shirt (colored) with two colors for lettering came to $21something with tax. Not bad. Plus, no shipping as compared to CafePress/Zazzle.

On super short notice, the turn-around was ridiculously fast. Amazing quality and selection if…read moreshirts too. The shirts were exactly what we wanted. Excellent customer service and willing to help and make it work. Amazing service.

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

Print shop was extremely helpful and professional! Austin was awesome, informative, professional,…read moreand management should give him a raise he operates at level that's not very common in today's world.

Employee doing the TSA Pre check needs a class in customer service or an attitude adjustment. The…read morecustomer before me received a pleasant courteous disposition, while I received unwelcoming arrogant and short curt obnoxious responses with an affect that required an immediate adjustment. Do better with ALL of your customers.