Technician knew what was wrong and had it replaced a few minutes later! Really nice to have someone…read morethat knows what to do right away!

This place is great for good advice, products and service. We had to replace a DE filter vessel…read morethat ruptured, during the search I spoke to Kim who recommended a multi cyclone pre filter and cartridge system. It is so much easier to take care of and works great, I've been a customer ever since for supplies and service. Rick did the install and we have had him back twice for minor repairs on other parts of the system. He is knowledgeable and quick to respond. This is our go to location for all things related to the pool.

Sorry to say this is my last excellent review for Riverbend Sandler service tech James Guice only…read morebecause we sold our home and no longer own the pool!! But James once again did a fantastic job with a small repair needed to satisfy the buyers inspection. James is just the best, he is knowledgeable, friendly and always responsive. Thanks for all your great work James!!

Weekly pool cleaning done by Riverbend and yet, the pool condition is horrible. Their techs with…read moremachines are great but their pool cleaning crew is one of the worst. Either they break the machines or don't even scrub the pool properly...

We signed a contract with Puryear Custom Pools on February 24, 2026. We had excellent weather so…read morethe pool design by Jimmy Jackson and construction overseen by Scott Askew went fairly quickly. We were filling with water by May 1st. We wanted to share our experience for aspiring homeowners who are thinking about making the leap to owning a pool. As most research suggests, pool ownership has both pros and cons and can certainly cost a lot of money on the front-end along with maintaining the pool, fixing broken equipment, addressing leaks, and everything else that comes with owning a summer paradise. We chose Puryear Custom Pools due to their reviews. Sure, there are some dissatisfied owners, but almost every pool builder we researched also had a select few that had bad experiences or just plain bad luck during the construction. Our experience was good... yes, we had a few hiccups along the way, but the Puryear team along with the subs they use were able to remedy all of our issues. When you build with Puryear, you will meet with a designer, get to choose your water features, tile, coping, stone work, and plaster color/type. This is the fun part of building a pool... having the family choose the final look. Our designer Jimmy nailed the design with his computer and the actual finished product closely resembled what he was able to draw with the computer program. I would classify Puryear on the high end of pool builders when we compared build prices and specs, but we were okay with getting a quality builder with a good reputation. We also spoke with a few previous Puryear owners who seemed happy with their investments. Previous owners were also able to calm our minds that the construction phases of the pool process will indeed encounter issues. This reaffirmed our belief that it was normal to encounter a few issues along the way. Puryear will send you a daily schedule email of each phase with the estimated date. Weather, staffing issues, or workload may impact the timelines, but our experience was that they mostly adhered to the dates. We went with a 15x30 modern rectangular design, detached spa, and tanning ledge. We also invested a little more money on the front end by going salt water after speaking to several friends who have pools. We did not want to mess with natural gas or electric for the heating, so we contracted with Joe Rider propane for installation of a 250 gallon tank (expect to burn about a gallon an hour for the spa when set to 104 degrees and about 3-4 gallons an hour when setting the pool to 80 degrees). Our pool depth was 4' on each end and only 5'6" in the middle so with less water, our pool started naturally warming to around 82 to 83 degrees in May with just the sunlight so we have not had to use the propane heater for the pool water. Puryear, like many pool builders, follows a prescribed build process (we are located in west Fort Worth area). We did excavation which took about a day, forms and steel rebar installation, initial plumbing and equipment install, gunite (concrete which took about 6 hours), electric installation (we were able to add some external outlets), tile and coping (took a few days), deck set (which allowed us to add extra concrete for a small fee), deck pour (took about 5-6 hours), clean and grade, mastic, detailing, and finally plaster (took most of the morning). Scott, our construction manager took good care of us and communicated via telephone (calls or text) about what was going on. We experienced a few concrete "pop outs" on the new decking, but they fixed them. We also encountered a few leaks after filling, but again they came out quickly to repair them. In the end, our family loves the finished pool. Shout out to Jacob who takes care of our weekly maintenance and did our "pool school" where he went over how to operate everything. We just referred a few of our friends to Puryear as our experience was good. Scott was a good man to deal with and very knowledgeable. Jimmy kept in touch to ensure we got what we wanted... even to the end of the build process.

Update 6/1/26: The owner (personally) took an active role in…read moreoverseeing the repairs, and we hope the leak issues have been fully resolved. If the initial stone masonry work on our retaining wall / scuppers were done properly when the pool was built, I don't think we would have had these leak issues. Hoping the worst is behind us and we can enjoy our beautiful pool.

I have only worked with Kelli for a few weeks and though I'm at a stand still moving forward…read moregetting a hot tub, she has been friendly and courteous by staying in touch to let me know about current offers and discounts.

I am updating my review because Colby at Southern Leisure did what was fair and needed to be done…read more Southern Leisure is replacing the Marquis Crown Epic that was just poor quality. I was at the show room and was amazed at the quality of the Marquis hot tubes in the show room verses what I received. Southern Leisure is doing the right thing replacing it. I did not want nor buy a blemished hot tub I paid full price for it. Now its up to Marquis to build my replacement to the quality standards I have seen in other Marquis hot tubes. Colby with Southern Leisure was great he was very understanding of my frustration with the issues and in the end came up with a solution that was just and fair.

Took my pool cleaner into Leslie's for repair estimate, they had it 2 weeks and called and stated…read moremotor was bad would be $750 to repair. I took to The Pool Store and they discovered it was a clogged impeller due to dog fur. I will now be a Pool Store customer and greatly appreciate their honesty and prompt customer service.

These guys have guided us with pool maintenance. Unlike some other places, they don't try to sell…read morechemicals. Very knowledgeable.

Clean, organized, friendly people and knowledgeable. Great customer service! Parts are reliable…read morevs plastic parts from big box stores. Pay a little more, but only pay once!

The Faucet Parts Store has a friendly, helpful staff as well as the exact OEM parts I needed for my…read moreolder Delta faucet. I'm so pleased to have found this resource for repairing plumbing fixtures. Highly recommended.

Fair pricing and good techs who know what they're doing. My wife and I moved from Lantana to…read moreCorinth, and we had a pool service in Lantana, but while the house was on the market, another "new guy" (the old service went through probably 5 pool cleaning techs in the 18 months I lived here with my wife) didn't tighten the pool filter basket access and the pool lost prime for the entire weekend we moved. We were so grateful that the pump motor didn't burn out! My wife went by our former residence the following Monday and found the pool out of prime. I headed over and found the pool filter basket lid installed backward/upside down with "FRONT" facing the wrong way, and therefore it could not be tightened. I fixed the issue and got the pump back to prime and immediately called around, while my wife let the owner of the other company know about "yet another" of his employees' goofs. Pretty Pools had the most reasonable fees and have done an infinitely better job than the last company. We had zero issues with Pretty Pools maintaining our pool and the house just sold and the buyers have been referred them as well. Pretty Pools also does the chemicals service at our new place and I'm as pleased as can be. They also sent a tech (for a fee) to evaluate our pool heater. The information I received was invaluable and we will be using them to replace the heater. There are other companies in the area that also do great work, but charge quite a lot more and I'm not entirely sure they're worth it. Pretty Pools does a great job, communicates well and always returns calls/emails.

UPDATE: new pool service came out and said our DE pool filter needed to be cleaned. I informed him…read morethat had been done less than 2 months ago. He cleaned it and was HORRIFIED at the state of it. He said there was NO WAY that had been cleaned less than 2 months ago. VERY unscrupulous business. STAY AWAY-ZERO STARS

The team in this store is great, they have helped me fix pumps, cleaners and the free pool water…read moretests keep my pool crystal clear year round. Randy, David,&Tom are all great to work with.

Always spectacular service. For the past 25 years, if I have a problem they have a solution.read more