The ladies at this establishment are very knowledgeable and friendly. They helped me get everything…read moreI needed to care for my pool, and at an extremely reasonable price. 100% recommend.

I've been buying spa supplies from here for years. The owner is very knowledgable and helpful…read more Prices are reasonable too

If you have a pool problem this is your place. If you don't have any problems and just need to open…read moreyour pool. this is your place. If you need a part this is your place. These folks know their business...WELL!!! I have never gone into this place and not had my issue, whatever it may be solved. The staff is friendly and accommodating. This is the go-to pool store.

This is the place to go for supplies and questions about your pool! Liz is knowledgable and is…read moreconfident in her expertise. She totally educated me on my pool and the chems I have been using. I used to go to the store in mt airy but not anymore!!

I'm not one to normally write reviews, but I have to in this case. We purchased a hot tub from Spa…read moreWarehouse June 23. We were not ready for delivery until late November as our new house was being built. This was no issues for them and worked out great for us. Now bear in mind our new house is over an hour from their store. Fast forward to August 2023. We noticed a leak in our tub I called at 9:00 am and Mike was at my door (again an hour away) by 11:30. He found and fixed the leak and then replaced the track that secures one of the side panels while he had it off. Mike was very pleasant, friendly and professional. I can not overstate how happy I am with the purchase but shocked by the high level of customer support AFTER the purchase. I highly recommend Spa Warehouse in Hagerstown MD.

Very unfriendly. Unprofessional. Had to ask "Steve" to leave my property. They told me I had to…read morehave my hot tub taken off my deck and transported to their facility in order to diagnose. I called another Spa Repair gentleman who he came out, diagnosed my problem in 5 mins (literally), and had it repaired within a week (he had to order the part). Come to find out my problem was caused when Spa Warehouse replaced my pumps and pulled a hose too tight which caused it to leak. And THEY couldn't find the leak.

Always helpful with products and pool water tests. Nice showroom with pools to see. Prices are…read morecompetitive with other pool stores.

Excellent job on our pool build! Very nervous as it was a huge financial undertaking. The process…read morewent fairly smoothly from start to finish & we love our pool!

Fantastic family owned business with lots of knowledge. Excellent customer service!…read more After shopping around the tri state area we ran back to outdoor living. They are the best . They have the best products and they are so good to work with. Very happy !

I started searching for the perfect sauna online. The research left me with questions and I wanted…read moreto see the product and experience it before making a decision. I called a few local companies and was very disappointed. I'm a Maryland resident, but traveled to Chambersburg. Why? Because Mike was patient, knowledgeable and answered all of my questions over the phone. He had a couple of saunas on display. I appreciate quality and the Finnleo saunas are clearly crafted to perfection. He explained all of the features and sent me home with literature to review. He priced two of the Hallmark series saunas for me that day. After perusing the catalog I decided on the Hallmark 46. I took another road trip to place the order with Kim. She couldn't have been more pleasant. She was honest and let me know the saunas were back ordered and when I could expect a delivery. I had a few questions from the electrician and sent emails to Kim. She answered all of the questions promptly. I was pleasantly surprised when my sauna was delivered early. Mike and Wes delivered and installed the HM46. They arrived when expected, set up was perfect and all packaging was removed. I have used the sauna every day and LOVE IT LOVE LOVE IT! I would highly recommend Outdoor Living!

Really recommend this pool company! They've been great for us at following through and they're also…read morevery reliable and competitively priced. Drew is intelligent and knowledgeable when it comes to pool cleaning, gas, and maintenance and they've always come on time. Can't say enough good things about them!

Great customer service! Drew is very responsive and professional. We had a leak for the last two…read moreyears, had several pool companies come out and try to fix the issue with no luck. Drew came out and did a pressure test and repaired the leak in about a week!

One word ... OUTSTANDING! I feel compelled to write about my hot tub experience from sales to…read morepurchase and service. I did my research, found Marquis to be among the elite brands and the bonus was that they are American made. We walked into Hot Tubs and Pool Tables Outlet in Manassas where we were very cordially greeted by Drew who was professional, knowledgeable, and extremely helpful with everything from explaining specifications to the ownership experience and expert care and maintenance. Once we were told our Marquis Epic spa had arrived, delivery was prompt. Greg and his team placed the spa exactly where I wanted it and made sure that I was completely satisfied. Drew had recommended Electrical Connections, LLC, Nate is the master electrician, who had us hooked up in no time so that we were ready to enjoy our spa. Now I am proud to support American manufacturing and Marquis is employee owned, but on occasion there are glitches and we experienced a leak from one of the jets - after calling Dawn regarding this issue, it was addressed immediately by James, their service technician. He came out right away, identified the problem, called the manufacturer who sent him a plethora of parts to ensure a quick and correct fix. Needless to say that this issue was resolved expeditiously and was some of the best customer service I've ever encountered! We are enjoying our spa immensely and would strongly recommend Marquis spas that you can purchase from an expert dealer. The team at Hot Tubs and Pool Tables Outlet are second to none; Drew, Dawn, James and Greg made thus an exceptional experience. When I have a question or need anything, Drew and the team are very responsive and you will feel treated like family! I look forward to using my spa and getting supplies and service from Hot Tubs and Pool Tables Outlet! I rarely bother to post reviews especially when I read such negative reviews from who I imagine are puerile and vindictive people who would find something to complain about in any situation.

I am a former customer and moved out of the NoVa area, but thought I'd take a chance to see if Greg…read morewould be willing to deliver a hot tub to Richmond. Not only was he able to do that, his sons brought the exact color and tub I wanted 3 days after my purchase! It is easy to recognize that this is a family run business who cares about their customers! Greg made time to answer every question personally- I never waited on hold in a queue or was asked to press O to speak to an operator, I only spoke to Greg who is running his business well from start to finish! I'm beyond grateful that my relationship with Outdoor Leisure didn't stop at a mile marker on 95. If you are looking for a hot tub, call Greg, his vast knowledge of the quality products he has hand selected and his fantastic customer service will make you a customer for life. Thank you Greg!