Our new bathroom is nothing short of perfect. We quickly realized how unprepared we were for a…read moremajor renovation. Jeff took the time to walk us through every step of the process, explaining what we needed to do and what to expect from a contractor on our very first meeting. He was there to assist with all purchases, offering suggestions and advice but allowing us to make all the selections freely. His attention to detail was meticulous and work ethic amazing. We knew by watching him work every day that we would get the bathroom of our dreams. We highly recommend Jeff!

Jeff just finished renovating our bathroom and we are very happy to recommend him. Our renovation…read moreincluded installing a new shower, floor tiles, vanity/sink, extractor fan, heat lamp and underfloor heating, as well as painting and replumbing. His work is meticulous and he and his subcontractors were very detail-oriented and easy to work with. His project finished on-time and on-budget and he was very helpful when we asked for additional work or had questions. He's also a friendly, punctual, responsive and helpful person. We had two other quotes but Jeff was the most affordable and we liked his business model best.

Good service and nice people- made us very comfortable making an expensive decision. Very patient!read more

Simply the best in the industry! Great, friendly customer service and constant communication…read morethrough every step of the process! Every person on the team takes pride in what they do and it shows!

It was a generally good experience working with Factotum (this company is a special partner with…read moreFloor and Decor where you shop for tiles): excellent communication before project began (so-so communication after project started); professional, knowledgeable about all things tiles; wore uniform and masks all the time; on time arrival for work each morning; courteous (telling us they were off to lunch break, etc.); detail oriented (always asking us about details before installing something, such as the orientation of the patterns on the tiles, which types of tiles to install where, etc). The best part: The representative met up with us in Floor and Decor and shopped for tiles with us (like concierge service!); his knowledge about types of tiles was super helpful. Clarity and excellent communication before project began. The worst part: communication (responsiveness / accuracy) really deteriorated after the project started. We had to call, text message and chase down one of them (our project manager was almost missing in action) for questions big or small. The demolition was primarily just one day (first day). They took out the toilet and the shower lever and shower head. They had to take out the bathtub as well at a later stage. They stripped all the tiles. The crew piled up all the tiles and raw material neatly on the floor of our apartment near the entrance, taking up only reasonable space (we still work from home and live here 24/7, so we appreciate their keeping the job site and the pile of material neat). They kept work area and generally our condo clean during both demolition and installation phases were; tidy and neat; they clean up before leaving the job site every day. They protected our floor. The representative (or project manager) who did the measurements, gave us the quote, and was our point of contact was good, though he overpromised and under-delivered on some items: he said they could complete the renovation of our master bathroom within 7 working days (reality: 2 weeks!); he said the crew would work on Saturdays (nope: Mondays to Fridays only); he said the crew would bring the wax ring to re-install our toilet (hope, we had to run to Home Depot to buy it on the day of; wish there's some advance notice); and he said his crew can install frameless glass shower door (as advertised in Floor and Decor; but they did refund us the $450, labor, for glass installation), but nope: they refused to do it because of lack of experience (we had to get a quote and sign a contract with a separate company in the end, wasting precious time). Unpleasant surprise: We had "splasher" tiles at the bottom of the walls (floor was tile, and some tile 'grew' upwards around the bottom of the walls). We did not have base boards. They tore all this out of course before installing new tiles. However, we were told very late in the project that we now needed 7" baseboards to fully cover up the unsightly tears on the wall. This is very hard to find. Impossible! We went to Home Depot, and wasted so much time there. They only sold 5" baseboards (The standard). We bought the widest we could find. Wrong! The crew said it's still not enough. In the end, the crew went and bought the correct base boards (actually two combined to reach the correct height). All's well that ended well, but we wish the project manager communicated all this earlier and more accurately. We often scrambled at the last minute. Every day brought new crises. It didn't have to be this way. This being a condo, initially the crew were planning on cutting the tiles (a messy, dusty, noisy process) outside. We don't have a balcony sadly. So the only place possible would be the garage downstairs. That would have dragged on our project even longer. In the end they found a way to fit their tools in our bathroom and did all the cutting in there (very noisy; so much dust throughout the apartment beyond the bathroom, but worth the shorter project timeline).

The initial response time and set up were prompt. The correspondence from set up though customer…read moreservice rep Jasmine was exceptional. The person who did measurements was very precise. However, the installation was worse than horrible. The two technicians took a very long time for installation, stated the sink would be installed by another technician and left it unassembled. I had to call a plumber to take a look at the damages and repair since we went without a functional sink for 2 days. There were stains on the stainless steel sink from the chemicals used to coat the counters that are not removable. One of my kitchen cabinet drawer was found broken and did not roll open and close as it was prior, they forced the drawer back in and damaged the rollers. When I reached out to the company to report these issues, they were going to send the same technicians who caused the damages for repair! I declined and sought professionals to fix these damages, amounting to $1,089- this is in addition to the countertop bill. The damages from install were permanent and the reason for my one star rating. This was a property I am selling. For my next home, I would pay more for better installation service from the get-go so I do not have to endure the headache of fixing damages from the countertop installation.

The workers were phenomenal. We are very picky and they came through doing a remodel of our master…read morebath. They were courteous, very knowledgeable and cleaned up very well after themselves. The price was very reasonable and the work turned out magnificent. I cannot imagine any other company doing as good of a job. Highly recommend!

Trench remodeled our hall bathroom in December. We were extremely pleased with the work. The crew…read morewas very hard-working, careful and respectful. We also just finished our kitchen in March. Again, the crew was excellent. We especially appreciated their meticulous attention to detail. The foreman was attentive to any questions or concerns that we had. My husband is very handy, so we have rarely needed contractors. We did have one bad experience years ago, and so were nervous. Trench was terrific and we will certainly hire them again.

Wrenn's construction did a wonderful job remodeling my kitchen. they had a lot of great ideas,…read moregreat craftsmanship, and competitive pricing. I would hire them again.

Prompt response, detailed estimate, professional craftsmanship, reliable scheduling. Will call…read moreagain.

Milagro did a patio extension from me that turned out great - they were knowledgeable and the…read morework/finish was high quality.

Their work is good. BUT…read moreI have been requesting details of the work done at my property for HOA documentation, but they have failed to provide any information. I already paid a $300 fine for not having the scope and details of the work already completed at my property.

I love my new tub and tile. I am likely to hire this company again for my Kitchen remodel after a…read morefew other higher priority jobs are done. Cemil and Henry took very good care of us and setting up the job was easy. A few notes about the kind of work asked for. We needed to replace tub, tile and fix plaster damage on the first floor that was directly under a hole in the old tub. Kitchen and Bath Shop solved these issues and the work was wonderful. The workers gave good expectations on when they would arrive on site. They were very respectful and friendly. They took very good care to protect my home from scuffs. There were maybe two small places where grout/plaster ended up in an unexpected place (near my bathroom doorknob and a small splat on my toilet bowl) however I probably just need a putty knife to sand down remove that. No remodel goes perfectly, there was a snafu with the supplier that ended up with us installing a different color accent tile than originally planned. There was also a delay in getting tile, but in the days of Covid, we were prepared for that. However, the company gave us a discount and did not charge for the plaster repair, which more than made up for the alteration. The more I look at the finished product, the more I am happier with the result. Work took seven days to complete, due to a delay in receiving tile. Cemil did mention that it could be up to two weeks to finish the job, so he set realistic expectations. The workers were very professional. And my family can shower like we live in a hotel.

AVOID: Caught my house on fire…read more Turns out they used unlicensed electrical contractors and didn't pull required permits or get inspections. Per MD State Fire Marshall inspector Patrick McGaha: heated flooring installed by KBS was leaking deadly amounts of voltage under my shower/sink/toilet, and secondly it caught the wiring on fire next to my children's bed due to non-code wiring. KBS owners Paul Panah, Cemil Yilmaz, Henry Yilmaz, and Mahir Zeynalov knowingly put my family in danger as they personally oversaw the construction. The insurance carrier on their contract says they never had a policy, and a valid policy was not provided despite 3 requests. Instead of offering to pay for this to be fixed, they hired a lawyer and cut off communications. Construction with KBS was a disaster. Since KBS hadn't filed permits, they had to hide company vehicles and workers coming and going from our house (this was our first remodel and didn't realize this was strange). KBS had 5 different project managers during the 2 months of construction work, each quit KBS. KBS had 3 unrelated construction crews since they kept quitting too. KBS then made changes to designs that made no sense, like installing a stand alone tub against a wall leaving a 1mm gap instead of a normal wall tub. Cemil Yilmaz tried for 3 weeks to forcefully convince us to accept this tub, making us very uncomfortable with him, despite everyone at KBS stating this was not correct. KBS also installed a heated floor in HALF of the bathroom, and then Cemil attempted to convince us to accept it. Other issues: tile stopped before walls, trim height varies up to 1 inch, wavy walls, faucets had internal damage from install, gouges in tubs, scratches on counters, and cracked cabinets. We made a complaint to KBS Corporate about our experience with Cemil and Henry Yilmaz, so Paul Panah and Mahir Zeynalov personally came out and took ownership over the project. Cemil Yilmaz then began pressuring for early payments, and ultimately overcharged us $2,000 which he did not want to refund. Work was finished but no required permits or inspections happened. Fixing the electrical issues requires the entire bathroom to be removed and redone (since it is under the floor) Multiple quotes at over $80k, and KBS offered me $4500. Expect a similar experience at any KBS since Paul Panah owns them. AVOID.

We recently decided to remodel three bathrooms in our home, and, after consulting with several…read morecontractors, we decided to go with Sam Scott of Adroit Design Remodeling. Now that the project is done, we know we made the right choice. Sam totally transformed our bathrooms from ones that looked old, tired and dull to ones that now look new, vibrant, and stunning. The master bathroom, in particular, has the look and feel of a spa. We can't believe the transformation. Sam worked closely with our designer to breath life into the vision we had for the bathrooms, kept us apprised of daily progress, and cleaned the work area daily. Everything was done to perfection. He is a skilled artisan and master builder. He's honest and is a pleasure to work with. We recommend him highly and without hesitation.

Adroit Design Remodeling did a fantastic job on my master bathroom remodeling project! I wanted a…read morerelaxing spa feel and the whole team came through with flying colors! They provided me with a detailed floor plan and 3D renderings before they began the project to help me visualize my new bathroom. Sam was meticulous at every step of the construction process. His communications with me were top notch and I always knew what was happening. I love my new bathroom and highly recommend Adroit!