3/26/2026 I just noticed doody call installed a new dogs…read morepoop box on memorial grove street on mar 26. Thank you, we really appreciated it!!!!

Never cleaned everything up. Maybe did 25%-50%…read more Had to go out constantly after them to clean up, made it not worth to use their service.

I am very happy with this service. The technicians arrive on time, and do a good job scooping the…read morepoo. One of my dogs is an escape artist and they lock the gate every time they visit.

I was reluctant to hire such a service, but I'm so glad I chose Poop 911. We checked our yard…read moreafter the first few visits, but no longer find it necessary to do. I love that my front yard is no longer an embarrassment! Thank You Poop 911!

Text ten minutes before arriving. Double bagged poop and text pic that fence door closed after…read morefinished. Totally worth it

From the owner: Services starting at $23/week!…read more Serving All of Greater Boston and MetroWest Service Frequencies: - Weekly - Bi-Weekly - Monthly - 2x Weekly - One Time

Great service, reasonable fee, reliable person. Highly recommend having your yard cleaned! It's a…read moretime saver and disposal is key!!

Do NOT call this company if: 1. Your dog(s) clean up after…read morethemselves; 2. You enjoy cleaning up after your dog(s); 3. You don't care about keeping your yard dog waste free. I LOVE this service! I've had multiple dogs for many years and knowing that Nick is keeping the yard clean is a huge stress off me in my busy life! Great communication, easy payment, always prompt service. Using South Shore Dog Waste Removal has been and will continue to be a no brainer for me!

Lynne, Neal and their staff are amazing! They are loving, caring and do a great job with my dogs!…read moreOne great place for daycare, grooming and boarding! I won't bring my dogs anywhere else! Highly recommended! 10 Stars!:)

Furry Tails is exceptionally disorganized, lacking in accommodation, and the staff is unfriendly. I…read moreshudder to think of the experience our dogs endure when separated from their owners and entrusted to this establishment's care. Upon reaching out for services, I encountered a receptionist, Lynne, or onboarding staff member who exhibited inflexibility and lacked clarity regarding the availability of days for my dog's care. Despite claiming to be "almost at capacity on Tuesdays and Thursdays," they were evasive about providing alternative days, showing a prioritization of their convenience over accommodating paying customers like myself. Moreover, they failed to establish a designated time for pickup or drop-off, leaving me to initiate communication for this vital information. Their response indicated a vague pickup window of "probably between 9:45 and 10:15." On the day of service, despite providing my precise address, including apartment number, and contact number well in advance, I received a call from the receptionist at 10:38 a.m., exceeding the initially provided pickup window. By the time I reached the designated spot, the driver, who coincidentally was also the owner Neal, had already departed. Upon contacting the receptionist, I was met with the explanation that the driver "waited for a second and then had to leave because he was on schedule." However, their scheduling should have allowed for minor delays, especially considering the substantial one-hour pickup windows already established. Furthermore, the receptionist attempted to shift blame onto me, stating that the driver was unaware of my apartment complex and lacked my direct contact information. This assertion is unfounded, as I had provided detailed information including my apartment number, and the receptionist had my contact details on record. Their refusal to take responsibility and insistence on blaming the customer instead of acknowledging their organizational shortcomings is disappointing, particularly for a business claiming 20 years of experience. As this incident occurred on our first day of service, I expected a modicum of grace and professionalism. However, the receptionist's conduct and subsequent blame-shifting left much to be desired. Their assumption that all customers reside in single-family homes further underscores their lack of consideration for varying circumstances. Based on this experience, I cannot in good faith recommend this business, and I am relieved that my dog was not subjected to their care. Update to review: I received an email from the owner, Neal, with an apology about the incident and not seeing the apartment number. I appreciate the follow-up and i think its a good learning experience for everyone."