5pm on a Friday. Not a lunch or dinner rush and then run out of classic legs. Going to be 15-20 min to fry more. How are you not prepared when there is literally no rush? 7 people behind the counter and all of them walking aimlessly around like they are lost. Mind you, my order came in at 5:02, they didn't tell me they didn't have the leg until 5:15...so for 13 min no one even noticed my order even though I'm standing right here in the lobby, and I ordered on the kiosk. They asked if I want spicy instead? If I wanted spicy, I would have ordered spicy. read more

It's Friday Night Cheat! And we decided on Popeyes in Crosby, on that side of town. First of all the drive-through line was long!!! They were super busy which is me is a good sign. The Chicken Mild was served hot and crispy with Pinto Beans The outside was clean and the customer service was great!! Great job!!! read more

8 employees including the manager nobody asked me what I'm waiting on if they have taken my order they had my order sitting behind the counter for almost ten minutes before they realized I had been standing there waiting for someone to help me. Management who cares is lacking my Popeyes in Huffman would neverrrr. Btw when they came back around to hand me food the young lady handed it to me with a mouth full of food still chewing to not be attentive is one thing but I can't with being gross. Tried calling a corporate number but got the run around. Kids in lobby like it's a daycare. Didn't eat read more

It's 9:30pm Sunday I walk in with the family to eat inside. Keep in mind they close at 11:00pm. We want to order 2 of the 5 piece chicken strips. She says hold on and looks back and says we only got 8 strips left. I was like ok the let me have all 8. Then I ask well what do yall have for chicken? Oh we have none at the moment. Then why don't you tell me when I walk up instead of me looking like an idiot trying to decide what I want to eat at the front counter. No common sense. read more

I ordered 4 #1s. They said they only had three chicken patties cooked and ready and if I wanted the fourth chicken sandwich I would have to wait 15 minutes. I said it was fine. I don't mind waiting, I need four meals to feed four people. They sounded bothered that I decided to wait. I got my meals in about 4 minutes. I said thank you and went home. I gave everyone their meal, I bit into my chicken sandwich and it tasted strange. Not the flavor but the texture. I opened my sandwich and I saw a grilled chicken (or so I thought). I looked at everyone else's food and theirs was fine. I thought maybe they gave me a grilled chicken but after further inspection my sandwich was indeed breaded, it was just undercooked! Nasty. Nasty to give someone raw chicken! Lost another customer, this place is a ghost town for a reason now. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Crosby, Texas

The chicken was very dry and I was not given a straw. This has been a common occurrence to where I am now posting a review.

Ordered 14 chicken piece combo with large fries and only got what was left in the frier i guess smh. read more

Popeyes Louisiana Kitchen - Ordered 14 chicken piece combo and a large side of fries and looks like i received half of a small portion of fries. - Fast Food Near Me - Crosby, Texas

Ordered 2 fish sandwiches and shrimp box. Asked for three tartar sauces. was told they would be an extra charge. Didn't even get any ketchup packets for the three fries. If providing three sauces and ketchup is to much, a $25 meal will be their last. Worst customer service I have had in a while. It cost them a return customer. read more

Rude Mexican workers are unfriendly for no reason known to me. No one was in the store not in front of me, but I was made to wait 4 minutes before they acknowledged me. read more

This location never take card!!! I've been 3x in 2 months and each time they don't take card payments! Get it together.

Why are you closed at 2 pm on Wednesday July 28? Lights and signs are on, but doors are locked and nobody answering at the drive through. Guess you dont need my business read more

It never fails. This location will input your order into the system correctly so that you're paying for what you ordered, but then put the wrong items in the bag. I keep reminding myself to double check before I leave the window, which I shouldn't have to do. read more

The worst experience ever!!!! They charged me for an extra order and on top of that the whole order was wrong, they charged me for 3 buffalo sauces but failed to put them in the bag. When i asked for them to reimburse me for a combo I didn't order, they told me they couldn't? I was being so patient and understanding all for them to STILL get my order completely wrong. read more

I shouldn't be surprised that the Popeyes in Crosby would suck just as much as all of the other fast food restaurants in this town! I don't understand how a place that mainly sells chicken can be out of chicken?!?! I tried ordering a chicken sandwich only to find out that they were out of chicken!! What the heck is wrong with this picture?!?! It's clear that this business is poorly managed!! read more

Worst Popeyes in the state. Bad customer service and never gets order right. They won't Evan answer phones because they know it's just another complaint waiting . Manager doesn't care and employees are very rude. read more

This has been the worst Popeyes FM-2100 Crosby , Tx l have ever visited. I have visited this Popeyes on serval different occasions and the service doesn't change. The staff is really unprofessional, extremely rude, and need to be retrained from the Manager down. They never get your order right, don't listen when you order and get upset if you try to get your order corrected. The lobby and bathrooms were nasty as l have ever seen in a restaurant. I took my order back in and the Manager refused to fix it. On another occasion l purchased a family meal asked for tea with no ice, honey, ketchup , hot sauce and forks. She gave me two ketchup packs and two honey and one fork and gave me a punch and said they don't have any tea. Please get some professionals in there. This is a sorry excuse for such a popular brand. I wish there was a rating lower than one that l could give. Save your money people this Popeyes is in a class of its on. No customer care or pride no where to be found in this store. read more

I'm not sure what takes soooooo long to receive order here for pick up. They don't start preparing order until you arrive. Employee eating chicken during the preparation on my order. Not sure why I keep going to this location. It's like a bad relationship. Love the chicken. read more

1 star only because the food is consistent. Service speed for fast food is non existent! They must wait until the order is placed to make any chicken! I've never gone thru the drive thru without having to move over or pull up and wait for the fresh "hot" food to come out. Others waiting around me as well read more

Ordered @ the drive through and when I got home I remembered why I had stopped patronizing this Popeye's . The order was incorrect i got tenders instead of mix chicken and one side instead of two and the tenders tasted as if they were left over from lunch. Not going back read more

Could barely hear the person in drive through, they didn't give us our ketchup we asked for. I ordered a rice and beans side and received no spoon to eat it with. Everything about the service was terrible. read more

I just left the Popeyes in 14540 Crosby-Lynchburg Crosby Texas 77532. It's about 7:15pm on March 20, 2020 I'm trying to place an order on the drive-through and I noticed the lady is being rude and cut me off when I hadn't even finished my order yet. So I pull up to the window and the lady looks like she's bothered after I ask her to add a couple more things to my order because she had just cut me off. She starts mumbling a bunch of stuff saying how these customers can get their stuff right and she is really pissed about me asking her to add something. I understand she's probably had a bad day and a long day but it Is Not exactly acceptable for her to act like that with customers it really really bothered me and I had just given her my card to pay and by her making those comments I asked her politely to give me my card back before she charged it and I told her I'm a leave because it looks like you're having a bad day but I really wanted to say other stuff but I just wanted to leave it at that I will not be coming to this Popeyes anymore because of this this lady she needs to go somewhere else if she can't work with customers I'm not happy with the service there. Would have put no stars if I could read more

The only reason I give them a one star is because there is no 0 the girl must not know how to take your order over the speaker had to go to the window and they were out or tots to go with me the boneless wings so I ask for fries so when I got home opened the box no boneless wings had three little bone in wings had to go back to get my order right the Worst service ever I would fire the whole bunch read more