It's a wonder how this place is still open. Long waits, incompotent staff, the food is hardly ever right.

Ordered flavors for the tenders and shrimp, didn't get it. Didn't get the chicken wings we ordered. Everything just tasted the same. Spice on spice on spice. Large piece of congealed cheese 9n top of Mac and cheese. Only good thing was the biscuit. Will never order from again. read more

Great service , staff was friendly, got my order was hot a tasty place was clean and would recommend it to friends.

Did a review 2 years ago and thought they got better. Ordered 12 pieces and 6 biscuits and got 9 piece sad box 5 biscuits. No math skills. Corporate offered 5.00 discount for inconvenience. The 2 sides mash potatoes were good.​ read more

Popeyes Louisiana Kitchen - They counted 6 - Chicken Wings Near Me - Euclid, Ohio

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Always a bad experience. You'll sit in line for an hour in traffic just for them to tell you they are out of what you wanted. The food tastes old like it's been sitting out all day. The people that work there don't care they're just there to get a check at this point. Horrible! read more

How the f........ Are you out of chicken sandwiches at 11 am and how the f..... Do you accept a doordash order and wait until the driver gets there to tell them. This location is terrible , do not go , super lazy staff , this isn't the first time. They should condem this location, cut your losses. read more

Out of our three last (attempted) visits to this Popeye's to dine-in, only once did someone actually come over to the register to take our order. For the other two visits, after several minutes of waiting without any acknowledgment from the 7+ staff standing there, we left and went somewhere else. This last time, you could hear a likely manager telling a person with his back to us that "there is someone there to be served" at least 3 times, and he ignored it. Finally a staff member came back from the restroom and took our order. The food was not super hot, but was the typical quality. The tables needed to be cleaned. It is hard not to take this lack of service personally - or not even think of it racially. The staff are all black, and we are white. We didn't call out or complain about it being slow, so we did our part to be courteous. Overall, if you have dine-in, you need to communicate with your customers. We won't be back - enough is enough. read more

Absolutely the WORST Popeyes Chicken Restaurant in Ohio! The wait in the drive through is always greater than 45 min, the food is cold, the orders are incorrect and the notify Door Dash that your order has been made knowing full well it hasn't. The keep the doors locked so you can't come in to order, the phone number on the door is incorrect so you cannot call them. The employee are ALWAYS very RUDE, I don't know how the owner stays in business! If I really want Popeyes I have to drive all the way to Mentor because the on in South Euclid is not much better read more

This place is horrible I wouldn't give my dogs their chicken or anything else. Because it would probably make them sick. They have chicken laid out everywhere. Or they don't have what you want to order. Terrible customer service. read more

No go, Popeyes franchise should get involved quickly as this location is going to ruin their brand reputation very quickly, its well on its way and has barely been open a month. Some people should just not be allowed to open restaurant businesses and whoever is in charge of this location is one of those people. Undercooked chicken, so it was blessing that half the order was missing! How can missing, undercooked, food take 45 minutes longer than the online order tracker advised? The only answer is a business owner that doesn't know how to hire and doesn't care about quality control. read more

Didn't even put my sandwich but gave me the fries with a empty spot terrible first time trying ‍ your orders together

I got my food 15 minutes ago and can't leave because the cars are backed up waiting for chicken. I'm here now. The drive through is not moving and I went inside and stroll can't get through read more

They need to close this places shut down! everyone is rude and lazy some days you can't get what you want or just won't get your food at all ! please don't go there i recommend going anywhere else but there read more

Waited 7 minutes for an employee, even though they saw me waiting. The chicken fingers were not edible. Pencil thin pieces. Dark weird inside. Worst experience. read more

The location I visited was 260th St, Euclid, OH 44132. It had to be one of the most unprofessional experiences I ever had. One customer had been waiting over 30 minutes. he was understandably upset and asked to see the manager. When he spoke with the manager the manager yelled back at him. Instead of apologizing and reassuring the customer There were about 8-9 workers who were walking around and appeared to be doing...nothing. They moved liked turtles, as if they didn't care and had all the time in the world. No real sense of urgency. I did not understand what the hold up was. The racks were full of chicken and food. So it's not as if we had to wait for the food to be prepared/cooked Let's talk about the workers. I do not like young women working around food with loose hair. A few had synthetic/fake hair and I know how much they shed. One young lady with red hair kept touching her hair and scratching her scalp One young lady with a ponytail and headband, threw a customers bag on the counter It was just a bad experience and my need better manager/supervision at that location read more

Hospitality, Saw a worker taking out trash with gloves on and went back inside with the gloves on. YUCK! Hope he not touching the food...

Ok, do let me start by saying i love Popeyes chicken! It's the best spicy chicken since Sisters Chicken & Rice! But i went to this restaurant and bought the 8 pc spicy combo with a large beans snd rice, (which was amazing), and also ordered a side of mac-n-cheese. This is where i'm disappointed! When i opened inside was the smallest $5 side known to man! It was literally 3 bites! C'mon y'all get it together! Cant afford yo lose yet another spicy fried chicken place! Its bad enough they shut down Mr.Chicken! It will be a sad, sad world if we are left with only KFC! read more

Went there yesterday and the manager was nice, but the young man at the counter had no business working there. He had no clue about customer service. Horrible service!!!! Make your chicken at home or go somewhere else! read more

The service was terrible ordered a chicken sandwich a 3 peice tenders and a 2 peice meal and didnt get the sandwich asked for bbq didnt get that or a fork for the mac n cheese or butter honey or napkins in the go bag this is not the popeyes chicken I remember read more

Terrible service, they are always out of something. Even run out of chicken. How does that even happen????

Food never ready on time. Drive thru is always busy and people are just wandering around looking for something to do. Highly do not recommend. Dining room is also dirty. read more

horrible service on lorain ave in cleveland!!!!!!!!! do not eat here....we waited for 45 minutes in the drivethru and couldn't get out of line. The fries were Cold, the chicken wasn't cooked. The lemonade was flavored water. On top of that, half the employees were just standing around outside until they were told to go back in. Starve before you even think of being dumb enough to waste your money at this location at Lorain Ave and W. 150th St in Cleveland. read more

So I tried popeyes for the first time, and I with be my last. For staters I thought the driver wasn't going to bring it. I got a text saying my food arrvied. I went and looked I didn't see it. the driver was rude as well. so I bring my food in, and start eating which the food wasn't that bad, but my fries were cold. I noticed that I didn't see my pie so I went, and looked in the bag that I threw out. which it wasnt in the bag when I ordered it. read more

Popeyes chicken and sides are very good. I'm finding that the biggest issue is the staff and restaurant cleanliness at their locations. The location on 260th on Euclid ave has staff that are mostly rude and have horrible hygiene practices. The workers will have on gloves and still touch and rub everything in sight without changing them when handling food. Staff speak to customers in a non professional manner. While the dine in areas are usually clean, the cooking area is dirty and grungy. read more

Popeyes Louisiana Kitchen - 2pc and a biscuit. Boneless chicken bites. All tasted great. - Chicken Wings Near Me - Euclid, Ohio

Closed at 1p on a Tuesday. Watched other guests walk out with 4 bags of food literally moments before the dude locked the door and told me they were closed. Drove 20 mins in a blizzard just for a couple sandwiches cause I'm not normally out this way. Messed up man. Smh. Not the first terrible experience I've had either. read more

Spent 15 minutes in line and was told at the window "cash only". Who does cash only?

Racist as f went their many times to get a chicken sandwich and they said they was out I thought it was weird so my dude got in the drive line behind me I ordered they said they have no chicken sandwiches he pulls up and gets 2 what's up read more

TERRRIBLE ASF! It's only kids working here about 10 and nobody doing nothing and they never have no food terrible asf

If you can swallow your pride a little, the food was pretty good. The service was rude as I was talked over by an aggressive drive-thru window worker every time that I tried to respond to something she said. I suppose that as a paying Popeye's customer, I am to be treated as a 2nd class citizen if I don't look or sound like an Africano. Another victory for those who's personality it is, is to try to establish dominance over others? The customers are not allowed much verbal initiative here except for a simple polite "thanks" sometimes. Maybe that is what keeps the drive-thru line moving a little faster than at Burger King or McDonald's in Euclid. At least there were no maggot eggs/nodules or fly crap on top of my chicken this time. However, there is garbage/trash all around the building and all across the associated property that appears not to have been picked up in years. read more

Amazed this place can stay in business. I went there just after they opened on a Tuesday. Ordered 2 original chicken sandwich meals. Was told the were out of original sandwiches but had spicy. Fine I'll settle for that. Asked for a Pepsi and Diet Pepsi. Out of Pepsi. Ok Sierra Mist. Out of that. Fine Mountain Dew. Get to the window pay. They start handing me my food and say sorry were out of straws and napkins. So poorly run. Who ever owns this location should be furious. read more

I think their average wait time has to be 45-60 minutes!! One of the employees went behind a dumpster, did who knows what, then went back inside to work! Truly, no other competition or they'd be DONE!! Hahah, so unreal it's comical... read more

I just know, I didn't pay $2.79 for this little thing of Mac & cheese. Wow never again.. after I done waited in the drive-thru like for like 35 minutes.. and it wasn't even that many cars it was literally like 4 cars all together. And then when I looked up the location hours it said they are closed but when I drove past it I seen that it was open.. read more

Popeyes Louisiana Kitchen - I just know, I didn't pay $2.79 for this little thing of Mac & cheese. Wow never again.. - Chicken Wings Near Me - Euclid, Ohio

Just waited 30 minutes in the drive-thru line to find out they don't have any chicken sandwiches left at 4:30 in the afternoon. How on earth can you be out of your most popular item that early??? The least they could do is put a sign out front so people don't waste all that time waiting in their long lines. Called the Popeyes corporate number (877-767-3937) to ask them how one of their franchises could be so poorly prepared, and they said "sorry". The fact is, they don't even try to be fast, or accurate, or even have food to order because they still make money. If that franchise had a mediocre owner/manager, they could make sooooo much more. read more

This place is the most ghetto and most unprofessional place I have been we were door dash orders and waited in the line for an 1 and 30 minutes there were a bunch of DoorDash orders and Uber eats orders just waiting in the drive way and the cars were staking up and we just saw people sitting around none of them had on their uniforms so you didn't know who was who if I could give this place a negotiating even I would I would not recommend this place to my worst enemy read more

I have been to this popeyes multiple times to wait in line for a half hour just to find they have no chicken left.... at 7pm, regularly. The "cash only" stories are also true, you cant figure this out because you cant be inside, they forget to put pickles on sandwiches, just the most diabolical stuff. Also there is a huge pothole that destroys everyones car right in the middle of the drive thru. This place is a travesty. read more

Best fried chicken anywhere (if you just get the spicy drum sticks). Unlike KFC, their chicken still tastes good even when it's at room temperature and not warm anymore. Once KFC chicken falls to room temperature it tastes VERY nasty. Has something to do with the new laws governing the type of cooking oils cities allow. read more

Deserves 0 stars... save yourself your gas and money and fry your own chicken lol. The attitudes are just as worse as the food I received. If you go after 5pm it's a wrap. They have these 15-20yr something's working at the drive thru window just living their best life like they aren't on the clock. My boyfriend and I came here about 2 nights ago (1/8/19) and had to wait forever because these children were playing around like we couldn't see them thru the window of the drive thru . Once we received our food I checked the bags as always and that was correct, but they forgot my mans drink so he knocked on the window and a young girl and her co workers opened the door with attitudes and said "what you got your food didn't you!?" I was pissed so I told her "you forgot my mans Pepsi with NO ICE , NO ICE" ‍I usually hold customer service folks at HIGH standards due to my first job being in a restaurant to where I am now as a sales woman. I understand it sucks working late but I didn't tell you to put in an application do your damn job ! #PERIODDDT read more

I love Popeyes, but this particular store and staff are horrendous. Been a few times where you try to go around noon to get some lunch and they tell you that they are of chicken. At lunchtime! They close their doors early (understandable as the neighborhood isn't great) so you have to use the drive thru. Be prepared to wait a good hour. I'm not even kidding. KFC or Mr. Chicken gets my business now, as I refuse to put up with such horrible service. read more

Incredible. I didn't realize they had 1 and 1/2 stars... makes sense- I ordered delivery, and I don't know what they ran out of, but they didn't even bother fulfilling a single part of the order- they just canceled.... if they ran out of chicken, then it's a tremendous miscalculation on their part read more

Negative 5 stars if I could. In the middle of a pandemic and almost nobody wore a mask inside the building. The wait in the drive through was obnoxiously long. The woman was rude and snappy. You could hear the employees yelling at each other instead of preparing food. The worry for our health made us leave the line before getting our food. Couldn't be more disappointed or disgusted. Take them out of the food industry. read more