You want some fried chicken Popeyes isn't a bad option but this location is next level bad. Went to pick up an order on a Sunday afternoon and for whatever reason the inside is locked and only the drive-through is available. Literally sat in the drive-through waiting to pick up an online order for over 30 minutes. read more

Popeyes Louisiana Kitchen - Long line inside - Chicken Wings Near Me - Mandeville, Louisiana

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This Popeyes is actual fuckung dogshit. Thought I'd try it out again after a few months and test out their wings. The options were boneless and regular. I ordered boneless and guess what I got? Fucking bone-in. Idk what the fuck is wrong with this place but job applicants need to take an IQ test and hearing/reading test to qualify for this job. This is getting fucking ridiculous. Fuck you, Isaac read more

Faith went above and beyond with our order tonight. She was wonderful!! I was with a demanding couple and the location was out of what they wanted. Faith was so gracious and patient explaining alternatives, everyone left happy and appreciative!! Will definitely go back because of her kindness!! read more

I never thought I'd say this, but this is the WORST Popeyes I have ever been to. I have never received a correct order, and the mistakes have amounted to over $20 in wasted money every time I have ordered. Not just missing or incorrect items, but entire half portions of the order missing or incorrect items that don't even closely resemble what I have ordered. I have only gotten food from here as a last resort the last few times and every time I do, I go to sleep feeling like I'd rather go to bed hungry that with the money and time wasted on this joke of an establishment. read more

On Thursday night 10:30pm. I stopped by and got sandwich combo. I asked for french fries but they didn't have it. So I got coleslaw. The sandwich had a stale oil taste, so I think they must have been using old oil for a long time. ( I'm sensitive for that particular taste) and surprisingly the Cole slow was warm and spoiled. It was slimy. I won't ever go back again read more

If I could get negative stars I would I went there. I placed my order four piece combo two legs, two wings mild two chicken sandwiches , spicy extra mayo, extra pickles. And a five piece chicken tenders, mild red beans and rice. I asked for a Coke zero he told me they didn't have Coke. Zero they had Diet Coke. I said OK give me a regular Coke. I get my order. It's $37. keep that in mind $37. I didn't get a receipt. They just gave me the receipt from my credit card transaction OK pull off. get home the chicken tenders or spicy one of the chicken sandwiches is basically two tenders in the bread with the mayo and pickles. The four piece two legs and two wings. Mild are basically one leg and three thighs horrible service now this is through drive-through. You should not have to check your order before you leave all those people in there working and all they're doing is putting the wrong stuff in the bags you pay all that money and can't even get what you order now I don't live close. I live over an hour away from this Popeyes so it's not like I'm gonna be able to go back and get what I need horrible just avoid them keep going read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Mandeville, Louisiana

The worst managed place I have ever been. I waited over 30 minutes to get a chicken sandwich. This happened around 2PM, so the place should have been ready to serve chicken. I ended up requesting a refund. I would suggest other locations would be a better bet to get served. read more

Placed a to go order via the app. It took over an hour after I arrived for my food to be done. And then he drive through us so narrow that you can't go around to get out of line to leave. If you get in line you're trapped read more

Food took disproportionately long for how not busy they were but it was alright. Friendly service and the hot ones' collab was fire. No napkins in the bag with bone-in wings is not fire tho. Interior was clean, nice bathroom. read more

Picked up a 5 piece spicy tender combo cause I've eaten nothing today. When I had ordered, it was already a very frustrating day. Then I drove up and saw the girl working the drive through. Wow, she was fine. Then she called me sweetheart and that was a wrap. Unfortunately, I couldn't think of anything to say back like a b cause I was still caught up in my bs. That's my L. She really made my day though. Give her twelve promotions. Food was good too. read more

I've eaten here before and it was good. The service was fine. But today I got off work and decided to get Popeyes for dinner. Well, in my work parking lot I placed an order through the app. Took me about seven minutes to get to the restaurant. I went through drive-through. The man told me to pull off to the side that it would be a little bit. I said "no problem." About 15 minutes went by I decided to call and see what the timeframe was for my food, again I didn't mind waiting. I just wanted to know my timeframe as I had other things I needed to do. A different man answered the phone and asked what my name was for the mobile order and what all I ordered. I let him know all the info and he said it should be out soon. I said "OK well how soon is soon because I've already been waiting 15 minutes and I just want to clarify how much longer I'm going to be waiting." The man on the phone said "it'll be out in 10 mins when it's ready." I again asked, "well what time will that be, did you say another 10 minutes so in total 20mins?" The man then said again "when it's ready." The man put the phone down guessing I couldn't hear him but underneath his breath he said "I really just wanna curse this effing customer out." Then he hung the phone up. I turned off my car and went inside, the same man that was just on the phone with me started apologizing saying sorry that he's new there, but that has nothing to do with the way that he just talked about me or to me. He said to me "I think we're just waiting on your wings". Which I then said "which is going to be 10 minutes?" Another worker, a woman. Got smart with me letting me know that they're working on my wings that just came up. I told her that's fine, that this guy here told me it'd be 10mins. She got sassy again saying "it's here"'. The amount of mad I am over this whole situation is ridiculous. I didn't care about any of it just the timeframe and the workers cursing at me is absurd. He just started working there is no excuse to talk to a paying customer that way. And the woman getting sassy not even hearing what I was trying to say. After I left I did call back and ask to speak the manager. The manager remembered who I was. After I told him everything he was just like "oh okay have a good night."I'm not one to usually leave reviews but this is just ridiculous.I spent over $40 and will not be coming back to this location due to the rudeness from the staff. It's unacceptable/unprofessional and if you're that upset with your freaking job then quit. You do not need to be in customer service. I will be contacting corporate read more

Firstly, I've been going to the mandeville, La Popeyes for sometime now (years) and have looked the other way at poor service because it's what the standard is and honestly, expected. However, I'm tired of it and will never go to this location ever again. After spending over $40 on food (two sides of which were not placed in the bag) I was told I had to then pay for sauce - and sorry it's policy. Additionally, half the sides were cold ( we live 5 minutes away) The only reason for one star is the chicken is consistently on point - however it has been clearly left on the heat lamp for some time ,but service counts. I'll never come back again. read more

The blackened chicken sandwich is a salty tough overcooked and dried out waste of money. Don't waste your time or money on this failure of a fast food concept. read more

Ever since Popeyes was bought out by a national company the food has has deteriorated to the point it is inedible. We have been fans of the chain ever since it opened when it was just in New Orleans. Last night we ordered mild fried chicken and the food was HOT! we had already arrived home and we were not going to turn around several miles for that. The food was frankly DISGUSTING and INEDIBLE!!!! The chicken meat tasted somewhat ROTTEN! It certainly was not fresh or even a few days old. We threw the whole order in the trash and vowed to each other that we would NEVER, EVER eat Popeyes Fried Chicken for as long as we lived. We made eggs and toast. Please don't support this disgusting food chain- It can make you sick, which could cost an expensive visit to the hospital. read more

This facility is a disgrace to the franchise. The workers reek of unenthusiastic passion for their job. Stood in line for 15 mins and waited 30 for something already made in baskets. How hard is it to put chicken in a bag. Just stay at chic-fil-a or canes because nothing is worst than this restaurant. read more

Popeyes Louisiana Kitchen - No one is doing shi*! - Chicken Wings Near Me - Mandeville, Louisiana

One Star for the lady that took my order, She was the only good thing in the restaurant. The oil used to fry the chicken in, I believe has never been changed. Al is rolling in his grave read more

How can a business have an amazing product & a line of Customer around the block & still fail? I don't know either but just ask Popeyes. They are living it. Unbelievable how they operate. read more

The absolute worst Popeye's! Everyone on the staff ahould be replaced. Waited over 40 minutes total; 25 minutes once my order placed (drive thru). Finally went in to check on order to find out that there was a wait on mild tenders...Everyone standing around, clueless. The person working drive thru ... giggling teenager with no concept of customer service. MANAGER was back in the office, NOT managing her team. This unit is a disgrace to the franchise! read more

Don't visit this location! The service there is horrible and no one is very nice. I went through the drive-through twice when they tell me pull up to wait for my food and then they completely forget about me. I waited for 15 to 20 minutes with nobody coming to my car and had to go in and get my food just to be told that they had forgotten about me. They just don't care there. read more

Food is Popeyes. Service is dismal. The manager walked out to her car three times while I waited in line. When I got to the window I realized the employees where standing around while one really nice polite lady took the orders bagged the food and ring it up. It's no wonder the line is so long. That poor lady I doubt she will stay. read more

this was terrible. the woman taking my order was extremely rude, and when we FINALLY got our food, there were several things missing. napkins, cutlery, and the sauces i paid for. read more

This Popeye's is a hit or miss as far as service goes. I've had really good service here and I've had REALLY slow service. I recommend going inside for faster service. I will say that I've been pleased with the food though. It's always hot and tasty. The chicken po boys and loaded chicken wraps are a couple of my usuals. Good stuff. read more

Popeyes Louisiana Kitchen - Chicken Po Boy - Chicken Wings Near Me - Mandeville, Louisiana

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Ordered online and went to pick it up they had me sitting there for an hour. The guy working the register ignored me and was talking to his popeyes worker buddies. He then told me "it comin" . I went to another employee who was the manager and she said to go get back in line. I got back up to the register and he said the same stuff. " I gotchu man" and stuff like that then I say there for probably another 30 min until I get the completely wrong order but at this point I don't care and I just wanted to go home. Keep in mind the whole restaurant was packed of angry customers who had also been waiting for a while. I witnessed the same manager be rude to a young lady and turns out her order was sitting behind the counter the whole time they just were to busy serving the drive thru and were completely ignoring all the customers inside. I had a hard time talking to all of them because they all mumbled and didn't make sense. Never go to this popeyes it needs to be shut down. read more

My wife :We need 5 pieces of chicken . Attendant : Miss we don't have a five piece dinner. My wife : Ok you have a 3 piece and a 2 piece right. Attendant : Miss we don't have a five piece dinner. My wife : Ok just give me 5 pieces of chicken and just charge me accordingly . Attendant: Miss we don't have a 5 piece dinner .At that point we just left the drive through and went to Canes. First time we have been to this Popeyes in years because of the service. It's been that way as long as I can remember for at least 20 years. read more

Literally the worst Popeyes out there. I waited over 30 minutes for my chicken strips that would be ready in "three minutes" and went in to ask where my chicken was and was told "we don't know what to tell you. We're trying to figure it out." Left without the chicken. Sad. read more

No need to go into specific detail besides the fact customer service is horrific. Just got yelled at in the drive thru by an employee (woman in a beanie) for absolutely no reason. Do better. If you're closed mid day, then turn the "open" sign off, and put up a sign saying you're closing at a certain time. Jennifer is the manager & hopefully something will be done about how employees speak to customers. read more

Thank you, Kay for being such a great example of a manager! A friend and I stopped by this evening on the way to work and had to wait a bit for some blackened tenders. Kay made us a fresh batch of tenders because one had gotten stuck in the fryer. She was also kind enough to follow up with a voucher for our meals next visit to accommodate the wait time. Thanks Kay! read more

Ordered a chicken sandwich and small red beans drive thru literally had 2 spoon full because whomever fixed it decided to short change me today. ‍ To angry to go back makes no sense read more

I'm generally not the "last minute" type (I've done my fair share in the food service industry), but when you say you close at 10pm and go through the drive through at 9:25 to have the speaker give a message they are closed then drive around the building to see the entire staff sitting in the dining area on their phones, that's pretty incredible. read more

I have patronized this place at least once a month for at least 2 decades. They give me a vets discount which is really generous and appreciated but now I can no longer receive it in the drive thru! Seriously Popeyes?!They used to have daily $5 or $6 specials but no more and have raised all of their prices substantially SMH. I won't be going there anymore.! So sad, good bye Popeyes! read more

Order placed online. Came 20 mins later. Order was not ready. They started it when I walked in even though it was paid for 20 mins ago. Waited another 15 mins. Girl at the counter was most unfriendly and so rude...like not our problem. It's really not worth the trouble. Too many other places. read more

No mild strips at 2pm on a Saturday. Come on Popeyes your better than that. No explanation. No wait time to cook more. Just "we don't have mild strips". read more

Let's just say my 5 year old niece can run this place better than them. Not only are they slow, but can't get one single order right. Sad part is they get mad at you thinking your the one messed up but they ask you 3 different times on what you want. Only reason why I come to this one is because the other Popeyes is all the way in Covington.this needs a serious management evaluation!there lucky I can't give zero stars. read more

They were trying their hardest to please us because everyone else ordering was completely asinine. Its a fast food place, they are not the quickest witted or swiftest people out there. Be nice to them and they work hard to get you out of there. read more

This Popeyes had such great customer service, my child went out of her way to say they deserved a review on Yelp (lol). It's Popeyes, it's fast food, so there isn't MUCH to say, but everything you could possibly excel at when ordering fast food, they did. Our order was fairly hard (as most spacey indecisive child orders are). The girl who took it was very patient and polite, and did not miss a beat. When we got to the window the politeness passed on to all of the other people working there. Enough for me to thank them for their good customer service and they were very appreciative of the compliment. So much that they said they had an extra sweet tea made if anyone in our car wanted it. So thanks for that also . Ultimately, did not wait in line long, order was right, hot and fresh, fast, and great workers. Good job Mandeville Popeyes! Keep up the great work. read more

Great tasting food but not healthy. Biscuits are great. This is more pricey than I remember from my childhood, but still worth it. Go for the spicy version. The drive thru is a little slow. I will be back over and over again. read more

Chicken is always delicious. Side items are hit and miss. But the chicken never changes...as well as those biscuits.

The WORST Popeyes by far. Always cold or lukewarm, and if there's a line, expect it to take horrendously long, so go to covington and save time. read more

Service at this location is the worse than at any other Popeye's I've visited in the New Orleans area! Yesterday (7-11-2019) I thought I might give this place another shot to give them a chance to make amends for the disastrous previous visits there......nope......same old story. I walk past 4 employees sitting at a table talking and then up to the counter to order my dine-in food. Of course there was nobody behind the counter, as usual. I waited another 2 minutes or so when one of the employees breaks away from the table, goes behind the counter, walks right past me and says nothing. She then washes her hands and I figure she'll take my order when she finishes. Nope! She turns and walks toward the rear of the kitchen and disappears. I look over to the 3 employees at the table. They don't budge. I turn around and walk out, vowing never to return that location again. I drove the 3 miles or so to the Popeye's location on Hwy 59 near I-12, where I always receive prompt, courteous service. I'll never waste my time at the hellhole on Causeway Blvd again! read more

This location has the absolute worse customer service. I have been here several times because it is near my office and convenient. I certainly won't be going back. Every time I go here, there is some type of issue. This time, I forgot to add a large fry for my son and the girl at the window made me go all the way around again. Even though I had to pull up and wait for my food. Ridiculous. The people working the drive through need a major attitude adjustment. After waiting in the line yet again for a simple order of fries, I get to the window, hand the girl my card, and she starts laughing out of spite.I will never understand why a person chooses to work in the service industry if they are terrible with people. Popeyes should be embarrassed. You just lost my business as well as my company's business! read more