Only 2nd time ever going to a Popeye's and I was quite pleased. Got the spicy chicken sandwich combo meal. Other fast food places nearby also have spicy chicken sandwiches, but this is definitely the best. Was surprised at how thick and juicy the chicken was. Plus it was quite crispy and that worked really well with the soft and juicy chicken inside. Only thing is that some of the sides might be different than expected based on description. The Cajun fries are pretty much just fries with pepper on them, not true Cajun seasoning. Also, it's more red beans with rice on top, than red beans & rice. Once I mixed them together, it was still pretty good. Service was fine. It takes a bit longer than some other fast food places, but I think that's probably more due to the high demand now that it's a new restaurant. Time will tell how service is. My order was exactly what I ordered, though. read more

Last time. Once again because the person ordering didn't check before he left, he got home with my food only to find out my order was wrong. Instead of tenders I got chicken on the bone. Two pieces so dry there was almost no edible meat. One small piece with dark meat that I don't care for. Too many wrong orders. We're done. read more

Every-time I try to give this location a chance, I'm always sorry I did. The order is always incorrect, or items forgotten. My daughter wanted the Freddy Fazbear meal. I ordered 2 meals which comes with a drink. I get a bag and one drink. The employee closes the window, I wait 5 minutes for him to open it again to tell him I am missing a drink. He asks to see the receipt even though he packed up my 2 meals that include drinks. It's not a big deal, I was polite and he seems annoyed that I ask for what I paid for. Employees here always unfriendly on top of incorrect orders. The didn't have the dessert that was included stated it was 2 apple pies, written on box was apple, but it was strawberry and cream. In addition, chicken was supposed to be garlic parmesan and was just plain chicken. Just always an unorganized, unfriendly experience. read more

I was there to try the new blackened chicken sandwich. I ordered a spicy blackened chicken sandwich and a spicy chicken sandwich. Spicy chicken sandwich still is their best sandwich. Blackened chicken sandwich was good, but cannot match spicy chicken sandwich. Cinnamon apple pie was a decent dessert. read more

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Not only do I feel bad for the customers so I have to wait and wait and wait while watching them employees stand there and do nothing like talking and laughing, I actually feel bad for the franchise owner because this is a brand new restaurant that just opened up earlier this year. I can't believe I can't find anybody that truly wants to work and make a difference even at minimum wage. It's truly a tragic story at this restaurant location. At least the other fast food restaurants in Windham county employees seem to care just a little bit more than this location. read more

I found over six hairs in my chicken sandwich, Hate to say it but I think on purpose, every item of food was gross and the employees have that look like you are afraid to eat what they touch. read more

I have never written a yell review before. I am only writing this one as a warning that this is the by far worst Popeyes I have ever been to. They do the brand name shame and I don't recommend anyone trying popeyes for the first time come here. You will be disappointed. If the mediocre food doesn't do it, the staff will. This place consistently has the most incompetent people imaginable. I can't think of a single job easier than taking and bagging these orders and yet they struggle to even take one in a timely manner let alone get the food to you. You will wait 10-15 minutes with your thumbs up your ass. Popeyes needs to get corporate involved over here and clean house and start fresh because this is a disaster. It's absolutely embarrassing. read more

In general, this location has a lot of work to do. Orders are often incorrect, employees rude, etc. but we had a very good experience there the other day. Having received an incorrect order rh venting before, we happened to be driving by again the next day. Chrissy was at the window and with more pleasantness, cheer and desire to fix the problem than expected, she charmingly gave us what had been missing, sauce packets, and gave us a box of freshly made French fries to replace the awful fries from the night before. Were I still a retail manager, I would steal her from Popeyes in a flash. Thanks Chrissy for being a great employee and, I suspect, a great person. read more

amazing service, new staff, fast and fresh, they are sweet and i like that they are hispanic too

The service was awful to the point where they didn't even give us a receipt and yelled at us. Then made us wait 40 minutes due to them not even starting the order. Leading them to then force us to show proof that we bought it by having to access our credit card history. read more

Save your money. Got the wrong chicken pieces that I ordered and what I did get was absolutely inedible. It must have sat under a heat lamp for many, many, hours as it was totally dehydrated and rock hard. What very little meat was found and could not get a knife through it let alone teeth. I am talking about the Willimantic, CT store, by the way. Never going back, ever. read more

Literally the worst fast food place I've EVER been to. And multiple times! The workers are rude, I've never NOT gotten my order messed up, they close at 11pm but are out of almost all of their products by 9pm? Or is the staff just unwilling to do their jobs and cook? HIRE. NEW. STAFF. It's honestly ridiculous and everybody that works there should be so embarrassed by the quality of service they provide. What a shame too, because the food is actually good. Wish I could give this less than one star, don't go here, KFC is right up the road. read more

Service at the drive through was super slow. The chicken sandwich was decent, but I was unable to eat my side because no silverware was provided. No straw for my drink, which ended up tasting like Sprite flavored seltzer water. This place is brand new, so you'd think service would be better than this. read more

Disgustingly lazy people. Every single time I go there my order is wrong. I ordered 2 large mac&cheese a they Knowingly gave me 2 smalls an told me they ran out of large containers an that I gota deal with it. I ordered a drink tonight an was basically sent on my way with whatever drink that Indian B**** decided to give me then she proceeds to tell me she has no food to serve me. Hire all new staff. An do it the correct way this time. Put time an effort in making sure you hire the correct people. Let me tell you your whole crew/staff as of right is garbage. Trash. They don't work. There lazy as can be. The next time I come to this place an something like this happens I promise you the outcome will be way different. read more

I was happy for a Popeyes nearby but three visits and 3 lousy expensive meals not going back

The chicken is good, but ordered a 10 piece meal with mashed potatoes, only received the chicken, no potatoes, only 2 buscuit. Did get 4 ketchup pkts and 3 jelly. Turned out we couldnt have a meal with what we recieved. I advise you stop in the drive thru and check what's in the bag. read more

after 30 minutes trying to get the on-line ordering to work, we gave up and ate Chinese instead.