Good food. But have had to wait in line for a mobile order for almost an hour TWICE now. Employees…read morealso aren't very kind considering how long it takes to get the food

Never again. Such indigestion and GI upset after eating here. My sister and her kids love it,…read morehence I tried. Am very , very afraid to step in that water again. Service wss great however

This is my second bad experience with this location. The first time I ordered a 16 piece just…read morechicken. I only received 12 pieces. Just yesterday I ordered a 8 piece just chicken. It might have been the worst fried chicken I've ever had. It was dried like it was under heat for hours. Will never go there again.

Chicken tenders were soggy and overcooked. Fries tasted of fish. forgot the dipping sauce.read more

This place was a huge disappointment. The food was completely unacceptable -- the nuggets tasted…read morelike they were from last week, dry and stale. The fries were soggy and limp, like they'd been sitting around forever. My burger was squished and thrown together with zero care. Honestly, this was one of the worst fast food experiences I've had. I will never be coming back, and I definitely do NOT recommend this place to anyone. This needs to be reported to corporate because something is seriously wrong here.

I have never waited so long at a McDonalds in my life, the wait is always 30+ mins for any mobile…read moreorder. Food always comes cold and they refuse to give you your food if you try to get it at the counter. Staff is always rude, food is always gross, I absolutely hate coming to this location. I only come for work and its always a displeasure. Go elsewhere!

This place is a goddamn staple in Willimantic.... Even if…read moreyou don't like the ice cream, you go down there and watch the freaks all day Worth it everytime -

Good parking, quick to serve you once you go to the window. Staff is friendly and patient. Ice…read morecream is excellent as always!

Love the new remake back in the summer of 2025. They knocked this down on the ground zero and they…read morerebuilt it opened it of December 2025 . Sleek looking , fast and friendly with good coffee, can't complain!!

Have to order on a screen. Staff all in the back, arguing, no one to answer questions. No cup…read moreholder for one person who ordered 3 drinks. And our order was incomplete. I'd give 0 stars if it was a choice.

We stopped in for a burger, fries & coke and this was spot on. Other location out in Manchester had…read moreus passing on this franchise. But we were happy that this one was true to the way it was in the beginning. Fast friendly service. Burger was great and fries, to die for.

Food was awful we all came home and were sick to my stomach for hours. The meat was dry and service…read morewas so slow.

The place was sold and the quality has taken a dive. The tuna is weird now and they put all the…read moretuna and all the cheese on different ends of the sandwich. Like I literally thought they didn't put any on because the end I pulled out to eat barely had any. He had to dig it out to prove there was cheese in that half. The service is ok, but they obviously don't have experience dealing with people who are neurodivergent or care to. It was basically inedible. Don't online order if you go there and don't order tuna under any circumstances. Its a Subway. It looks like a Subway. Things change and something I looked for way to is gone. I have to say my grandson's was fine, but had barely any meat. The price isn't worth the quality anymore. Won't be going back. I refuse to be shamed for something I can't control. My dogs will have a good time tonight.

Rude service. I could shoulder the behavior from the staff. After I got my sandwich, I overheard…read morestaff giving an elderly woman so much grief about honoring a coupon she received from power company. The coupon she printed out didn't have a barcode. Give the lady a break! Today's technology is difficult for some folks to manage. Give the lady a break and honor the dollar off. She was counting change to get her meal. This subway has gone way downhill under new ownership. Rude rude rude

Worse McDonalds in this area don't go to this one every time you order a special item or a…read moremilkshake or any ice cream the machine is always broken and they hey your order wrong 70% of the time

I don't know if the food is good because it's all wrong. They can't tell the difference between…read moremozzarella fries and chicken fries. The fries were all in the bottom of the bag because apparently it is too much work to put them in right. My sodas were the only thing not messed up. The app was only willing to give me a $5 coupon. The food costs way to much for this crap! So check EVERYTHING even taste it before you leave the drive through because they don't care. They also asked me for money on a mobile order that was already paid for. Don't know what it looks like in there and I don't care. I doubt the inside is good since the only thing they seem to have updated is the order mic and speaker. So I can't comment on ambience.

Wendy's in North Windham is the worst! They have refused to…read moremake Door Dash orders and state they stop taking orders 1/2 before they close without disclosing this publically. They CONFIRM and ACCEPT orders from Door Dash but they refuse to make them and dashers arrive to no orders and customers get a refund instead of the food they ordered! Recently (November 1st) I arrived at the store to pick up a Door Dash order (again Door Dash would not send out the orders if Wendy's did not confirm or accept the order!) Wendy's waited on four cars in front of me and there was a line of cars behind me! When I go to the window, rhe employee (very rudely) told me that they did not have my order because Door Dash had just called them and canceled and they were closed! Little did they know that I was actually on the phone with Door Dash the ENTIRE time (before I even arrived at the store) and they NEVER canceled the order! I recorded the ENTIRE CONVERSATION! When I confronted the employee about this, she told me to "get the fuck out of there." She them called the manager over who also repeated "get the fuck off our property or I will call the police." The Door Dash employee witnessed this and I have the entire interaction on audio recording! The Door Dash representative advised me to leave the drive thru and she would take it from there. I was also in contact with BOTH CUSTOMERS who were "super pissed" that they had been waiting for over an hour for their order to only have their order canceled and refunded! Door Dash advised me that they would be "taking appropriate action" against that Wendy's location as they had violated their merchant agreement. I have been in contact with an attorney and he has agreed to listen to the audio recording and review my documentation and "take it from there!" Bottom line, if any of you out there have experienced this and had your order cancel and refunded WITHOUT NOTICE, please email me at kwcvc5@hotmail.com, I would love to hear from you! Thanks for reading this and let's hold they big companies accountable for poor customer service!!!!

Stopped in for lunch at the drive thru. Ordered the pretzel bacon burger, fries, coke, and…read moredreamsicle frosty. Placing my order was painful, must have taken at least 5 minutes if not longer for two people to get it straight. Appeared that they might be training the first person but hard to tell. Got everything as ordered. Burger looked good with two patties with bacon on each one along with cheese. The whole meal was uninspiring. No real taste to the burger, didn't bother to even eat the roll or finish the burger. The fries were mediocre at best and left those as well. The dreamsickle frosty was the highlight of the meal although I have to say the coke probably edged it out just a bit. There won't be a return trip to this location given this experience. Might try another location for comparison but that won't be anytime soon.

The pepperoni pizza was delicious...And the lemon pepper wings were great. Had pistachio ice cream…read morefor desert very good. Service was pleasant and nice food was served quickly definitely recommend

This is THE WORST takeout I've ever had! I asked for boneless wings and I got a few overcooked bone…read morein chicken wings dumped into a big container of honey mustard sauce. Was I supposed to dip my hand into the big goo of sauce?! The calzone was nasty and had nasty tasting cheese with a few pieces of pepperoni lost in it. I left a chat but they never answered me. Never ever will I order there again!!!