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    Pop's Family Plumbing

    5.0 (2 reviews)
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    2 years ago

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    Rick P.

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    2 years ago

    The service was amazing. Derrick was very friendly and showed up right on time. I would highly recommend!

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    Rick P.

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    4G's Plumbing

    4G's Plumbing

    (16 reviews)

    I had a great experience with 4G Plumbing. Julian arrived right in the scheduled window, was very…read moreprofessional. When he found an issue that needed to be corrected. I appreciated that he explained what needed to be done without putting down anyone else's work. But explaining why it was incorrect. Great communication and a job well done. He even discounted the quoted price after a hidden issue was found that he felt he should have shared prior to quoting. Highly recommended 4 G's.

    Summary: An inexperienced technician, followed by an…read moreaggressive technician, followed by an owner who ordered the wrong part and refused to fix the error until it was too late. I still have the original problem, plus a new leak and I'm $1,300 out of pocket. Not recommended. Detail: I hired 4 G's to replace the anode rod in our water heater to deal with a persistent sulfur smell. The first technician didn't have the expertise to install a powered anode, which is the purpose built solution for this problem, and instead asked me to order a conventional rod from a supplier myself. We ordered it together on the phone. When the part arrived, 4Gs sent a different technician, who seemed more competent but was incredibly angry and aggressive from the moment he arrived (swearing, throwing parts around, ragefully hitting his tools, storming around etc). He later explained he was trying to leave town for a long weekend and hadn't expected to be sent to my job but the kid who was supposed to do it hadn't shown up for work. I understand his frustration but it was unprofessional to be so visibly angry in front of a paying customer. Making matters worse, we discovered the supplier had shipped the wrong anode that was ordered with the first technician, so we called the supplier together to resolve it. During the call, the 4Gs technician decided he didn't trust the supplier to get it right and insisted 4 G's order the part directly. I agreed on one condition: the rod had to be zinc or zinc-aluminum, because that is the entire point of the exercise. He told me his boss had "100%" ordered the correct part. Given how many errors there had already been, I spoke with the owner myself, explained exactly what was needed, and texted him afterwards to confirm. He never replied to the text, but the technician assured me it had been handled. The same technician later returned and installed the rod. A week on, the smell was still there and a leak had appeared. I called the office to confirm what had actually been installed: no answer. I called the technician: no answer. I texted him: no answer. Every call, voicemail and text over the next two weeks went ignored. So I held payment until someone would speak to me. The invoice didn't arrive for another three months. 34 days after it finally reached me, they got in touch, and I explained I was happy to pay but needed to confirm the right part was in the tank. By their own documentation, it was a 100% aluminum rod. Not what the job required, and more importantly, not what I explicitly asked for. Rather than offer to put it right, the owner produced one claim after another that none of this was their fault, against invoices, emails and texts that say otherwise. He had even recalled my zinc request himself on the phone when he called about his check. After many rounds of emails he did eventually agree to send someone out, by which point another contractor had already offered to sort it out for me, having heard the story and agreed it was unacceptable. The work was billed in full and paid in full ($1300) because in a dispute like this I'd rather take the high road and keep uncompromised grounds to leave an honest and objective review warning others about how companies like this operate.

    Simms Plumbing - Tank water heater install

    Simms Plumbing

    (30 reviews)

    I recommend Simm's Plumbing! This guy knows his stuff! Our…read morewater heater gave out after 11 years. When I called Chris from SIMM's Plumbing he responded fast, ordering my new heater after quickly reviewing a pic of the old heater and info sticker that I texted him. From that pic he determined the best replacement, and the accessories needed to bring it up to code, without having to do an initial service call inspection that may have delayed installation. Chris arrived prepared, got right to work, circumvented some immovable obstructions, and left the whole area around the heater cleaner than he found it. Awesome service at a fair price! I'll be contacting SIMM's for any future plumbing needs!

    Don't hire chris. Took my money and showed up maybe twice or three times in four weeks. Kept…read moretelling my painter to hurry and rushed him out and then wouldn't come do the plumbing. He obviously was trying to squeeze me between jobs. Took a hour to get lunch on my time and came an hour late, then went to get supplies for another two hours. Things ended up broken that weren't broken the day before... interesting. Horrible horrible job. My new plumber had to redo everything he did. Chris took chunks out of my drywall everywhere instead of doing it professionally and cutting it out so they can put it back it. I had to hire someone else to put new drywall in. And he offset my tub so the new plumber had to jackhammer the concrete below it to finish the plumbing. Would never recommend him.

    Santos Bros Plumbing

    Santos Bros Plumbing

    (24 reviews)

    We had a very disappointing experience…read more We were charged an $89 service fee just for an inspection. The technician Nate diagnosed the issue as a simple diverter, which he himself said costs around $20. However, we were then quoted $700 for the repair. When we asked if there was any flexibility on pricing, we were told there is no negotiation -- but then were offered a $50 discount in exchange for leaving a 5-star review, which felt inappropriate and not genuine. The interaction became uncomfortable when we questioned the pricing, and the explanation given (overhead, gas, etc.) did not justify such a large markup for what appears to be a straightforward repair. For comparison, we had another licensed professional come out the same day. They applied the inspection fee toward the repair and completed the job for $200 total, which felt much more reasonable and transparent. Overall, this felt like a waste of time and money. I would strongly recommend getting a second opinion before proceeding.

    We called because of a toilet that was backed up. We were charged $400 for them to crawl under our…read morehouse and they determined that the main line would need to be replaced. They never even got a tool out to snake the toilet. They said they would take the $400 off of the bill which they anticipated would be $$2000-3000 to replace the main drain. The written estimate came in at $20,000! We called another plumber who snaked the drain for under $200. Total scam!!!

    Pop's Family Plumbing - plumbing - Updated September 2026

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