$100 to go 17 miles. Most of which were highway and was definitely unmetered…read more We needed a ride from downtown Portsmouth to Downtown Exeter a few weeks before Christmas. This guy kept promising the taxi was coming and after a thirty minute wait he knew we had no other options but to use him. I was staying in Portsmouth so paid the outrageous flat fee of $100 to take my two colleagues to Exeter. The next day I found out this idiot then proceeded to pick up another fair and drop them off which was out of the way and not agreed upon. This is unethical and also extremely dangerous bringing in a stranger we did not agree to. Do not use these guys unless you want to pay 6 bucks a mile. I only pray that Uber becomes more popular there before my next trip back.

The guy that runs this place gave me and my girlfriend a ride out to dinner last night. He appeared…read morenot to be sober, sped the whole time, constantly was in and out of his lane. When I was scared enough I piped up and asked him to drive safely or let us out. Then he started talking about all his experience and how they help the police sometimes, like to excuse his HORRIBLE driving. Horrible experience. We checked how much an uber would have cost, they quoted us at $31, this guy charged me $65 for the same ride!! I think he up charged me because I yelled at him and he knew I would not be a returning customer. Get uber instead of this entitled loser.

Like the first reviewer says, this is not a traditional cab. In that case, I'd recommend they don't…read moreadvertise themselves as such, as I was in need of a cab and they came up first as a google sponsored result in Newburyport. When I called I notified the dispatcher that I needed a pick up as soon as possible. He told me it would be 10 minutes . I said I needed to catch a flight and couldn't miss the train, but he told me not to worry. 10 minutes later, there was no one there yet. So I called just to get an update. I was again assured that it would be a few moments and he was in touch with the driver - I believed him, again missing another opportunity to call a new cab. 25 minutes after placing the call, the cab finally shows up (and yes, it was a cute black London cab, with a diamond jubilee flag - but I ordered a cab for functional reasons, not for aesthetics) and we pull up at the train station just in time to see it pulling away. I was annoyed - for good reason. And I was honest about that fact and said I would have appreciated a realistic response to the amount of time it would take after calling (there was no traffic excuse). The driver clearly needs some customer service lessons, because her response was that "This ain't New York" and that I was the "first jerk" she'd ever had ride in her cab. It's a good thing the next train doesn't leave for 2 hours, since I'll need the time to rebook my flight.

No show airport pickup after confirmation. No answer phone. Recording only. Nice job Mikeread more

Es una compañía de servicio de taxi llega a tiempo y personal es altamente capacitado brindan…read moreservicio de calidad

I had to be at a medical appointment by 11:59am or they lock the doors…read more I called & the man who answered my call said "ya your definitely not going to make it but if u still want to take a ride & take that chance ur more then welcome & ill send my guy right over to u now!" I said omg thank you-yes plz! (knowing i was rushing cuz the time & in fear of not being able to get my medication if I didn't make it in time when they lock the doors)but THANK GOD, I just so happened 2 get the driver Russ-whom from our convo in the short car ride, I could tell from my gut that he was a very nice, kind, respectful & polite gentleman & VERY professional! He got me there @ 11:56!!!!!! I cannot thank him & Haverhill Taxi enough because some people don't understand what "withdrawal" is from a opiate drug, nor do many care to want2know cuz they just see ppl like me & immediately label me as a "junkie", but Russ-being a man that has never ever touched drugs but smoked marijuana a few times in the early 1970's & so a man who educated himself on addiction & didn't label me as just a "junkie" when he very easily could have, but instead he chose to treat me as a person. A Human being. Somebody daughter, granddaughter, sister, wife, mother, aunt, friend + SO MUCH MORE! & I CANNOT thank him enough!!! I would FOR SURE recommend this business to ANYONE in need, if you would like to get to your destination, fast & more importantly SAFELY, I highly recommend Russ & the staff/owners of Haverhill Taxi! If I could give them 100 stars I would in a heart beat especially to my family & friends! I will definitely be using them from now on! Thank you so much Russ--& everyone from Haverhill Taxi! I pray God blesses you all! -Melissa YEO

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.

Great service to and from Logan airport. I paid them to pick up my daughter and grandson who have…read morenever flown before alone. I live in Florida and I would recommend their service.

From the owner: We clean and sanitize our vehicles after every ride, forgot your mask? No problem complimentary…read moremasks available