Black tie limo was the BEST! We rented the vintage Rolls Royce for our getaway car at our wedding…read moreand we have the most incredible red carpet experience. Mark, our driver, was so professional and friendly, and make our ride a trip of a lifetime! This was the most amazing addition to our wedding day and I would highly recommend this to anyone who wants to level up their wedding day or special occasion!

We had an excellent experience last night using Black Tie Limo from Logon airport to Nashua NH. We…read morewere stranded in Europe due to a fluke snowstorm and our family wasn't able to meet us at the airport, as planned, because of the change. We called Black Tie the night before arrival and they were wonderful. The receptionist made the entire process seamless and enjoyable. Their communication was first rate! From immediate confirmation emails to text messages from the driver- you were always kept informed and updated. We were picked up in a Cadillac SUV that was impeccably clean. The driver, Kevin, arrived early, gave us specific directions where to find him. He was in a suit and held an electronic sign with our name on it so he was easy to identify. Everything was handled professionally and efficiently. After 24 hours of delays trying to get back home, Kevin and his wonderful service were exactly what we needed to feel pampered and welcomed home. Well done!

Worst service I have ever received. I called a week before I needed transportation and booked with…read moreAndover Limo, two days prior to my trip I called to confirm and check the size of the car. They told me they could not accommodate 4 people (which is what I originally needed) as they didn't have vans available for my time. She blamed me for not telling her how many passengers, when it is there job and I thought it was odd they never asked. She told me they always assume it's 1 person unless otherwise requested. They are the one providing the service, therefore they should be responsible for asking all the details. She never apologize or showed and form of remorse, was extremely rude and kept saying it was my fault. Thank god I called as it would have been a horrible surprise the day of if we couldn't fit.

When booking the airport transportation to and from Logan Airport, they were very nice. They took…read moreall of our information and confirmed it with us. When the day came to go on our trip, they were one hour late for picking us up. On the return, they were late and we tried to call them many times and no one answered the phone. When they finally showed up at the airport they said they were trying to call us but we looked at the paperwork they had written the wrong contact number on the paperwork. While the price was reasonable, we expected to be picked up on time. We would not recommend them unless you have time to spare!

I can't say enough good things! Ace shuttle handles each passenger with the utmost respect and…read morecare, and they go the extra mile when it comes to customer service. I have used them twice and referred a friend who used them and each trip was perfect.

Ace transported the grandfather of the groom to the Cathedral of the Holy Cross in Boston and then…read moreout to the Tewksbury CC. Dependable, courteous, professional. highly recommended.

Our driver Mike did an excellent job of getting us to and from Logan airport. Friendly and very…read morecalm even in crazy Boston traffic.

Thank you for rescuing my clients last night in Boston. They had a very long day of cancelled…read moreflights and greatly appreciated your wonderful service! It's great to work with a local 24/7 company that makes me look good to my clients. Thanks again Colleen Nauss Milne Travel

Excellent!!! Explain everything being out of town and no clue what I was doing!!! Thanks again Dan!!read more

I was impressed. Pearl was professional, on time, and very organized. I highly reccommended them…read moreand plan on using them for all of my car service needs. I used Pearl Transportation for a work trip - needed transportation to and from the airport. Pearl was super quick to quote, and was at the average price point. I saw great reviews and thought I would give them a try (since my last car service from another local company was not really the best). They were great about letting me know when they would arrive and where they would be by emailing and calling in advance. The billing process was easy and done in advance so no extra worrying was necessary during travel. They were extremely timely and very courteous, friendly, professional drivers. When picking me up from the airport, they let me know ahead of time that the driver would call when the plane landed and they followed through on this (literally up to the minute I landed) and let me know that they were at the airport waiting. They had my name on a tablet, (no confusion what-so-ever, which I have experience in the past). They even offered water for the (rush-hour) commute to my home. During my ride I talked a little bit to the owner of the company (he was the driver in this case) and he seems to have a great business model and ideals. It also sounds like he treats his workers well and has good morals. It's always reassuring to hear someone who values people (workers and customers alike) as much as his business. I wish them the best of luck for their thriving business and hope they keep their service as great as it is now!

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

Professionals. In every sense. Speaking for myself, they are always early. All vehicles are sharp…read moreand always clean. Impeccable service. Even on very short notice, for people like me. Lol Great job guys !

Arranged a ride for my daughter back to college. The car was clean, the driver prompt,…read moreprofessional and friendly. Excellent and will use again!

Reserving the car service was easy and fast, the response time to my questions was very fast, and…read morethe price was the best out of all of the quotes I obtained. It was just what we needed to get our son home from a trip to Japan back to college from Logan Airport after midnight. We weren't able to make the trip to Logan to give him the ride ourselves, so we had to find a reliable and trustworthy way to get him back to campus, and I'm so glad we found Regal Coach Boston. The owner was responsive and gave his personal assurance that all would work out well, and it did. The driver contacted our son and us while he waited to meet our son at the terminal, and made it very easy to connect, even though my son's flight was delayed. We are very appreciative. We will count on this business again in the future.

Do not recommend this service, unreliable drivers. If you are trying to go to Logan you are better…read moreoff getting an uber.

I needed a ride home from the airport on very short notice. I texted Rich, and without hesitation,…read morehe immediately said no problem! When I asked him if I needed to call the office or fill out the online form, he assured me he would do it all, and he did! I hadn't even gotten off the plane before Christine, one of Brookside's drivers had contacted me to let me know she was there waiting. So nice to get out of the airport so late at night, and know that your ride is waiting, the car warm and clean! Christine is a pleasure and I enjoyed our chat on the ride. Brookside, you've done it again! You are always available, always dependable, and always a pleasure to use! Thanks again!

Warning!!!‼ they are out of business!!!! I booked a ride to…read moreand from Logan, in April 21,2025. NO ONE told me. I have to get a ride to Logan for Wednesday! If I hadn't called and texted my previous driver I would've been sitting waiting for someone to pick me up that wouldn't be coming! They closed in June. The owner is having serious health problems, however his daughter is in charge of booking and contacting the client. I am trying to get my money back, find a ride. It's sad really because prior to this I always had gotten good service.

Pat is absolutely AMAZING. I just realized my review of him from the past didn't post, so I'm…read moretaking the time to write again because this guy goes so far above and beyond. I can't say enough good things- he is such a gem and you are truly missing out if you're not using his car service for your ground transportation needs!

We hired Pat through his website. We live in California and we were going to New Hampshire. We had…read morePat drive us from Logan to New Hampshire. He was spectacular! Responsive to our emails. Timely texts as we arrived at the airport. Helped us navigate the airport to get to car service pick up. And then a really nice ride!! We will definitely be using him again. You should check it out