I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

Professionals. In every sense. Speaking for myself, they are always early. All vehicles are sharp…read moreand always clean. Impeccable service. Even on very short notice, for people like me. Lol Great job guys !

Arranged a ride for my daughter back to college. The car was clean, the driver prompt,…read moreprofessional and friendly. Excellent and will use again!

I needed a ride home from the airport on very short notice. I texted Rich, and without hesitation,…read morehe immediately said no problem! When I asked him if I needed to call the office or fill out the online form, he assured me he would do it all, and he did! I hadn't even gotten off the plane before Christine, one of Brookside's drivers had contacted me to let me know she was there waiting. So nice to get out of the airport so late at night, and know that your ride is waiting, the car warm and clean! Christine is a pleasure and I enjoyed our chat on the ride. Brookside, you've done it again! You are always available, always dependable, and always a pleasure to use! Thanks again!

Warning!!!‼ they are out of business!!!! I booked a ride to…read moreand from Logan, in April 21,2025. NO ONE told me. I have to get a ride to Logan for Wednesday! If I hadn't called and texted my previous driver I would've been sitting waiting for someone to pick me up that wouldn't be coming! They closed in June. The owner is having serious health problems, however his daughter is in charge of booking and contacting the client. I am trying to get my money back, find a ride. It's sad really because prior to this I always had gotten good service.

Top notch from booking to transit! What else would you expect from a UNH Wildcat? Booked as part…read moreof a birthday surprise to return the birthday girl to NH. Outstanding service. We'll be planning our next event soon!!

Had a great ride to Boston for dinner and then onto a Redsox game and back home. Great SUV, great…read moredriver, and great price. Highly recommended. Will use again for our next outing into Boston!!

I'm so sad to have to give this negative review. This company was my go-to for many years and it…read moreused to be always flawless and reliable, plus pleasant. Today, I've had a very disturbing experience. Briefly: luggage carousel took a long time to get rolling (about 40 minutes). I called the dispatch to alert them so that they'd know A) I'm not ghosting and B) probably don't want to rush to the pickup zone if they have a better place to wait. 30min into my wait (25min after my courtesy call), the boss from headquarters calls me and demands that I tip the driver extra because they don't pay him to wait more than 30min. And he wasn't nice about it. Thing is, I'd already tipped nicely on the pre-pay (which the rude caller knew), and given the hard time we were all having with this delay and a late hour, I was planning to give a little cash too. This call changed my experience, changed my feeling about tipping the extra (I couldn't feel anything but resentment), and also admittedly reduced the amount of that extra cash when I did cough it up. Driver also made it clear that he was not happy to be here, and that I was obviously a tremendous inconvenience. For the price I paid, I would have appreciated a bit more commiserating attitude versus a misdirected anger attitude. Waiting isn't super fun for anyone, but at least he was sitting in a warm car and had all of his belongings. Please anyone who has a better airport limo company in this area feel free to DM me.

Have used this service before and was very happy . Prompt arrival and pickup and reasonably priced…read more. Would recommend !

My husband and I just used this company for the first time on a recent international vacation. Our…read morepickup driver was very nice and a few minutes early which we appreciated. He got us to the airport in plenty of time. On our pickup our driver was not waiting with a sign with our name on it. He was inside of his vehicle. We did find him okay but we had a very bad experience on our recent trip and were tired and did not want to look for the driver who was supposed to pick us up. He was okay a bit strange so I have requested he not be our pickup or return driver on our next upcoming trip. Overall we would recommend and will use their services again.

My husband and I used four star limousine for out recent trip to Logan Airport. They were excellent…read moreand I won't hesitate to use them again . The car Was a nice comfortable Lincoln SUV and both drivers were professional, on time and pleasant . No more C&J for us

We had such an amazing experience! We booked a party bus for our business, and everything from…read morestart to finish was seamless. The bus was beautiful, clean, spacious, and perfect for our group. Our driver was professional, friendly, and made the entire experience so easy and enjoyable. Everyone had an absolute blast! We'll definitely be using them again and would highly recommend them to anyone looking for reliable, professional transportation for a special event or group outing.

Booking process was easy, driver was punctual and kind and patient with our group when we had to…read moremake a couple unexpected stops along the way to our destination. Great service!

Our driver Mike did an excellent job of getting us to and from Logan airport. Friendly and very…read morecalm even in crazy Boston traffic.

Thank you for rescuing my clients last night in Boston. They had a very long day of cancelled…read moreflights and greatly appreciated your wonderful service! It's great to work with a local 24/7 company that makes me look good to my clients. Thanks again Colleen Nauss Milne Travel

I called to inquire about a group shuttle for 8 adults for a 14-mile trip. The man I spoke with was…read moreincredibly rude and told me they are not a taxi service, quoting $350 each way plus tip. When I questioned the cost, he became angry and snapped that they're "not Uber." That kind of hostility over a simple pricing question doesn't inspire confidence, especially for something like transportation where reliability matters. I won't be using them and would think twice before recommending them to others.

Family was dealing with the death of a family member. When called to reschedule as things were in…read moreflux he YELLED, accused my wife of "playing games" and said find another ride. I can't believe this level of disrespect and it speaks to the decline of Moonlight that's been happening for years. Cars were dirty in previous rides but they're cheaper than other services so we wanted to try. They have no empathy and I would not recommend. I hope they encounter the same disrespect from vendors when they're dealing with death so they can see how shocking and horrible it is. DO NOT USE THEM.

Edward made our ride from Essex to Logan airport (and back!) easy, comfortable and stress-free. His…read morerates are affordable and his company for the ride was warm and lightly conversational. The vehicle felt luxurious without being ostentatious. I would not hesitate to use Edward's service again!

The driver was waiting at the airport for us and was friendly and informative during a one hour…read moredrive in heavy traffic. If you appreciate promptness and courtesy, this is the service for you.