I see why they are so well rated! Stopped in to ask a few questions about my heating/cooling not…read moreworking, they took a look right away and found the issue. They are very transparent, family oriented, and here to simply help. I'm so grateful that I found a new, trustworthy place to take my vehicle! Also, did you know that some cars have spare fuses under the hood for replacement?! The owner informed me of that and no one has ever told me that before. Highly recommend this place!

Good honest and quality work with fair prices. No bs or markups. Great guys and will have my…read morebusiness anytime I need it!

If you like a good deal on an oil change and aren't in the mood to hunt down a coupon deal this…read morebusiness advertises a $14.95 oil change that blows everyone else's price out of the water. I was actually a little apprehensive that this was too good to be true but they were absolutely true to form. It may run a few dollars higher than that depending upon the required oil quantity for your vehicle but even then it's a great deal. If you have a vehicle that has a more exotic filter type it may also cost slightly more. They are not a drive-in quick change business so you have to call to make an appointment. Time slots are usually available within a day or two. Each time I've made an appointment they've gotten my vehicles in and out quickly enough and run right on schedule. Because they don't have same below ground changing bays as the quick lube places it takes just a few minutes longer. Well worth it at a third to half the price. The folks here are nice. I recommend this business.

Terrible service, bad attitude, damaged my car and refusing to fix what they have done. The owner,…read moreRuss, is very rude and unwilling/unable to admit my car was damaged at his shop. My car was fine until they touched it, now it's damaged. They claim they have no idea what happened to my car in between oil changes, however other than oil changes, because my car is newer, there has been no necessary maintenance. IF YOU WANT YOUR CAR DAMAGED AND TO HAVE SOMEONE BE VERY, VERY RUDE,NOT TO MENTION STARES AT YOUR BREAST WHEN YOU TALK, THEN GO HERE!!!

We have been customers for many years. We won't go anywhere else. Tim and Troy are completely…read morehonest and trustworthy. They tell you what needs to be fixed and you can completely rely on them. Always reasonable pricing, and they will give you a heads up if a repair is not needed now but should be done soon, such as replacing spark plugs or a battery. You can plan ahead that way. I can't say enough good things about these guys. So happy to be a customer here.

Tim does all of our vehicle maintenance. We trust him to keep us safe on the road! Always quality…read moreservice and reasonable prices.

Been going to R&T Auto for the last 25yrs and they have always been great! The staff is nice and…read moretreat you with respect.

I haven't used R n T Auto Repair in about when I did use R n T it was always a positive experience…read more They are trustworthy, professional very knowledgeable and friendly they get repairs done when they said they would. Car repair is expensive wherever ya go, I guess they got bills to pay just like the rest of us. Russ kept track of all the repairs and how much money I had put into my car and he liked to keep me informed about how much my car was costing me to drive it every mile. They are nice I would recommend them

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.

Called to have my FRM reprogrammed on my mini cooper. I was told a diagnostic was needed before any…read moreservice could be rendered as well as added labor cost, and unnecessary service that I didn't need or required. scam service

MOST Honest car repair shop I've ever been lucky to have used. Would let Thadfix my car until the…read moreday I don't drive anymore .

I had a delicate issue with my vehicle. Thad's team got back to me and we talked about a solution…read more Thad personally gave his word to make sure that I was a very satisfied customer. It's good to be around people who stand behind their word. Thanks Thad