I asked to get a pre-purchase inspection by an ASE certified mechanic shop prior to buying a car…read more Bell refused, stating that they stand behind their mechanics. I bought an OBD2 scanner and test drove the vehicle a second time. It had a ECM/PCM code with a possible $800+ repair. Scan their cars before buying. Their mechanics work for them, not you.

By far the best service I have ever received. I could not have been happier to have worked with…read moreChris. He was very knowledgeable and friendly. I never felt pressured or hounded throughout the entire experience. The handoff to taking delivery of my new vehicle was seamless. Jessie was a pleasure to work with and made the process as smooth as possible, even going above and beyond. Lastly, Kyle took the time to walk me through all the features of the vehicle before driving off the lot, something other dealers would not have done. I would recommend Bell Ford to anyone looking for a great new or used Ford vehicle in the future. What great team and an awesome experience!

We were traveling and our brand new truck with 900 miles had a significant fuel issue and it…read morerequired for us to unhook our trailer and park our truck in front of the service door on Sunday to await the Service Dept to open Monday. I was waiting at the door early and the staff arrived on time, opened the doors were ready to get things done. My truck was in the shop within 5 minutes, The staff assured me the issue would not take long. I awaited like a dad waiting for a new born at the maturity ward. In 2.5 hours my truck was complete, the invoice was very reasonable and we were back on the road. I just want to thank all the staff for being responsive, professional and so friendly. I would recommend Ballweg Chevrolet to everyone for being a small town friendly business.

I had been looking for months in getting a new car. I did a lot of research and did a lot of…read morehomework and preparation to negotiate to get what I want. You know what? I didn't end up needing it. They just made it incredibly simple to buy a car. I rolled in with my old car on a Friday morning. I knew what I wanted, and the sales person took me out on a quick test drive while they did an appraisal on my trade in. Then came the part I was prepared for...the negotiation. I was ready to play hardball. To my surprise there was no foursquare. No pressure. No hard sale. I was able to easily negotiate to get the price where I wanted. During the negotiation the sales person told me regarding my offer "If we can't get it there, at least we can part as friends." The trade in price on my car was fair, and what I was expecting. The financing part, again, was simple. No hard sale on extras. Just sign a few papers. The whole process was so easy, in fact, that the most time consuming part was waiting for my new car to come back from getting washed and detailed! Beyond the buying experience, their service department is great as well. My wife has taken her Pontiac there for a couple of years. We will often call around and get pricing quotes from different garages, and Ballweg often has the best price for service and does quality work. Car dealerships have a reputation of being sleazy and manipulative in both sales and service to get the most from their customers. I'm happy to report that Ballweg does not have that reputation, and I look forward to more positive experiences with them.

Amazing service with a great crew. I take my Ram and my wife's GMC there because they treat us…read morewell.

I Came here to get my car check and they wanted to over charge me and add on thing that my car…read moredidn't need and I declined the service because It was way to expensive and when I left the person in the of said a rude sarcastic comment just because I didn't like their price and before I left he said another comment I thought this places was professional they even said I wasn't able to make it home and I did and I went with another mechanic and got that price and my car fixed And To DAVE I made it home .

I find that I have found a very good place to have my truck serviced. Justin Pharo is extremely…read moreknowledgeable and takes great pride in his ability to solve a vehicles problems. I would highly recommend his services to anyone. He is reasonable with his labor charges as well.

I had my car towed there on Monday to have a fuel issue addressed. It went well at first. I got…read more text saying my vehicle hadn't been looked at yet since a previous repair was taking longer. Then nothing until I get an emailed invoice that was not clear to me. I called to ask questions and even offered feedback about the info in the invoice. Was told that in his 15 years of running a shop, no one had every said they weren't clear. Well, ok then. I ok'd the work. Then I get a call the next day that in the process of replacing the fuel sensor, he cracked the fuel line. This was Friday afternoon around 2pm. They would quote it for me on Monday. I asked why it couldn't be quoted that day since it had already been there all week. They had previous plans. Ok. Monday comes, they quote was over $1000 for the fuel line and labor. My family are all mechanics but they live in Montana, a little too far to drive. Things happen when working on cars. BUT....they all said they would not charge labor and give the part to the customer at cost. If that didn't make them happy, they would not charge. I wasn't expecting it to be fixed for free but I also was not at fault that the fuel line was damaged. I told him I would just come get it. He asked if I realized it didn't run...smh. I had my car towed back home and had it fixed somewhere else for half that price. I decided to give a new shop a chance and keep it local. My mistake.

CROOKED service dept.took in for warranty service on a covered part. they said the Chrysler…read morewarranty co. denied coverage. so I called company and was told me part was covered but baraboo motors never even submitted a claim. service dept. couldn't even tell me why or work with me. so i told them I was not going to let them do work on my jeep and asked for the invoice. service manager told me they were still working on invoice and i would have to come back later. when i returned I was presented with an invoice of $400 bucks for "diagnostics" $90 of that was for testing my battery that they said may or may not be bad. DUH .I paid bill ,very frustrated with being ripped off. when I went to leave I found a part from under my dash was removed and sitting on my passenger seat full of dirt and debri all over my seat. also drivers door panel was half removed , keeping my door from operating /opening. so all in all I paid them $400 buck to leave with my jeep worse than when I brought it in. then I get an auto text asking about my experience and to call manager, Kurt Beale if I wasn't satisfied . I did ,explained and was told he would call me back. of course , NO CALL. Take your vehicle anywhere but there or you'll be writing a bad review here also. good luck with them and watch your wallet.

I wanted to give Baraboo Motors a HUGE shoutout. The service team and Samantha Faul went above and…read morebeyond for our family. We were in town from 6 hours away for our sons hockey tournament when a Jeep we had purchased the day before from a different dealer (a couple hours away from them) for our daughter (her first vehicle) decided it wanted to go into starter protection mode. We were supposed to be leaving the same day we got the Jeep towed to Baraboo Motors to get home to our dog who became extremely sick while we were gone. My wife and kids were totally concerned we would not be able to head home. Well, thanks to Samantha and her team we were able to get on the road in just a couple of hours all fixed and safe for the journey home! There really is not enough wonderful things I can say about our experience! Thank you for being such caring and wonderful people!

Very quick and helpful! I was in and out within 45 minutes with a great new set of tires.read more

Wonderful experience purchasing 2 new tires for my daughter's car. They were so very helpful with…read moretire selection, ordering and calling back when tires came in. We went in the afternoon for installation and overall the service was very friendly and quick and the price was great! We definitely will go back when the other 2 tires need to be changed!

This is my preferred Freightliner shop. They get you in for evaluation within 2 hours and…read moresurprisingly out quickly. I previously came in for DEF problems and got fixed the same day. Unheard-of from most Freightliner shops. My previous experiences with DEF problems usually end up being in shop for 3 days to 1 week. By the way, the US government really messed up with DEF requirements because of the cost of repairs companies are incurring. They have friendly staff and very comfortable drivers room. They also have laundry machines and showers. PLEASE, some of you drivers use the showers because some of you smell really bad.

Slower than a seven year itch, went there for exhaust work on my truck , all I needed was two Two…read morefoot 6 inch flex tube on my y pipe claimed they couldn't find any and at the end of the day they mysteriously found some flex pipe that usually cost about 10.00 per foot but they charged me 2.48 per inch for 48 inches then 50.00 for four clamp that usually run for 5.50 each and 115.00 labor and 115.00 for accessing my exhaust leak ( that I already told them what I needed) all together 454.35 was there at 7:00 am until 3:30 pm and lost my load that I was on. Goto peterbilt next door

Ness Automotive does a great job with servicing our vehicles, whether regular oil changes, tire…read morereplacements, or more complex maintenance through analysis of issues occurring with our vehicles. They are very thorough and provide a link to the vehicle inspection via mobile phone during the appointment. It's also very helpful to have use of a loaner vehicle. I trust Ness Auto to take care of all our vehicles. They do a great job!

Dropped my car off for a repair. There was a chip in the windshield when I dropped it off. I had a…read moresuction phone holder on the inside of the windshield. When I came back the next day, the phone holder had been removed and there was a 7 inch crack in it. They did not repair it.