Tim did a great job on my car. Liz is very helpful with everything. As far as price, it was at…read moreleast on third less than quoted elsewhere. they did a great job ! thank you

Went there last year to get my rack and pinions fixed. Few weeks later the rack and pinions broke…read more Was hard to get ahold of them to correct the problem. They were out of the office for a week with the flu or something. Skip to now a year later and my car is doing the exact same thing! Of course when I called on Tuesday of last week they were off because of labor day. They said they would return on Monday. I called on Monday the lady told me she would tell them and call me back. She never called me back. Called yesterday and she said she forgot to tell them. She would talk to them and call me back. She never called me back. I called 3 times and no answer. I called twice this morning and no one answered. DON'T TAKE YOUR CAR HERE!! These people do terrible work plus not once did I see or meet a mechanic. My car was just sitting on the lot and I was greeted by some woman in the office. There is a reason these people have no ratings!

Steve and Jim are the most knowledgeable mechanics in Northeast Ohio. They know their stuff and…read morethey get the job done well reasonable pricing and get your car back before you know it

They patched my tire a while back, great guys, great service. They worked through lunch to take…read morecare of the tire! Thanks guys!!!

Friendly service! Had what I needed in stock and installed that same afternoon. Reasonably priced…read more Would use them again!

Once again great service. I needed help hard wiring a dash cam I bought…read more I took it in for the connecting wiring. They took the time to fix my mistakes and took care of connecting everything. Fast, courteous and fair pricing. Thanks.

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

I had window tint done at Cyclone. Very professional job and they called in advance to verify my…read moreappointment. Everything was handled professionally and in a timely fashion. Would highly recommend this business.

Amazing... They are the Car Whispers!!!...Perfection...Made My '91 Benz look brand new.read more

I had so many car issues and they were able to fix multiple things over the past couple of years…read more Honest, knowledgable, and far less expensive than bigger garages. Usually able to see my car quickly and get it ready in promised amount of time. It took them two days to fix the same thing that it took a local dealership two weeks to do and cost a lot less. So glad to have found J and D and have them work on my vehicle!

JD was quick, reliable and did a great job fixin up my breaks. He gave me an honest price and…read morehelped me out when I needed it, definitely recommend.

Yes, New castle Auto Wrecking is as good as it gets. In summary, my car is now working, thanks in…read morelarge part to the excellent work of this firm. My first intro to this firm was over the web. They list their parts on a popular national salvage yard database, a subset of which is this yard's inventory. You can see their inventory on their website, as well. The part I needed was clearly described, and at a great price. So I called. The clerk I spoke with, Adam, was friendly and efficient. He quoted a very reasonable price to ship the item, and promised to pull and ship the part the next day, as it was very close to the end of the day. This clarity as to what they would do, and when they would do it, followed the whole transaction. I called again to make sure that the pull went well. As every time I called, they gave me the full story in about one minute's time. I called again after they had shipped, and they promptly reported the UPS tracking number. They pulled the part Monday. Here it is Wednesday, and my car is in perfect working order. I'm off to pick up a date, and proud to be driving a car I fixed. Would use again in a heartbeat.

I have always received top notch service ! Grate parts at a fair price!read more

They were awesome! Saved my trip home. I was driving from DC to Minneapolis and had a blowout on…read morethe Penn Turnpike in the middle of the night. Changed to a donut spare and limped into Youngstown at 4am. Left a text with Boardman, got a prompt call back when they opened at 7:30. Brought my car in, they replaced the tire, checked out the car, replaced the spare in it's spot, and had me on my way by 9am. And at a very reasonable price! I couldn't have hoped for more! Ryan Patrick could not have been more helpful

We've purchased 3 cars so far and 1 was a 2024 Solterra Electric Vehicle. Sales process was…read moreexcellent and this rating doesn't reflect sales at all. This rating is solely on service for my 2024 Solterra. The service department has issues on service for electric vehicles. NOT recommended! A total disaster.