The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

Said they couldn't give me an exchange on an injector because the solenoid shade looks different…read moreeven though mine is the same shade of color on their picture. They are remanufactured and will sometimes reuse old solenoids even tho the part picture shows the older dark ones and not the new ones. I called around to see if I could find a store with the older solenoids, and the store out in 4801 Mahoning Ave, Youngstown, OH 44515 still has one of the black ones not yellow. Waiting for my case to be resolved so I can come back for an exchange once they figure out it is in fact their part. I've been having a lots of problems getting faulty injectors from Advanced Auto I've also been through 2 HPOPs within a year before from them and decided to go online and pay extra for an Adrenaline HPOP for my 7.3, and so far so good. I'm very busy running a very successful business, and now I have no way of commuting until my case is resolved. Advanced Auto you have really let me down yet again, and did a frequent customer dirty. Never buying parts from Advanced Auto ever again!

I had ordered a set of spark plugs for my 2014 ford fusion, I went to pick them up, I decided to…read moreinstall them in the parking lot (it was well lit at the front of the store), there were two guys working the store on Friday January 17th, and the store was not busy, I needed some tools, I went to buy one set, the guy at the counter recommended another set that was cheaper price wise, and not only that, he helped me install the plugs, even using some of his better tools to help me complete the job, I don't know that guy's name, but he is an asset to the shop, I will not be going anywhere else but here for my automotive needs A+

Needed help with a check engine light and oil change - they were able to get me in immediately and…read morequickly diagnose and fix the check engine light and did the oil change - super fast and professional from start to finish! Owners were both on-site and dealt with us directly, very honest and put us at ease during what to us was a troubling situation - highly recommend Richards Auto service!

I highly recommend Richards Auto! They always have time for there customers. All there service is…read moredone in a timely manner. The owners and workers are very nice and helpful. They will answer any question you may have. Prices are very reasonable. I won't take my car anywhere else.

I stopped in there because I had a tire that was losing air. He said he might have one in the back…read more He took forever to look, and then when he came out, he just started helping another customer as I stood there waiting for the answer. Finally, after he was done with them, he looks at me and says sorry we don't have that tire in stock. Never offered to order one or nothing. What a waste of time.

Quick; competent and friendly. Phil is the owner and he is awesome. Cost is comparable and fair…read more This has been my auto maintenance and repair shop for the past 15 years; since Phil's Dad was the owner.

Consistently Helpful and Truly Customer-Focused:…read more I've had nothing but great experiences at O'Reilly Auto Parts in Warren, Ohio. The staff there is truly excellent. They are always attentive, always ready to help, and they genuinely seem to care about making sure customers get what they need. What stands out to me most is how willing they are to help, even with something that is not directly their responsibility. Every time I've gone in, it has been to have my Progressive Snapshot plugged in. Even though that is not their product and not really something they have to do, they still take the time to help me with it every single time. That kind of service says a lot about the people who work there. It is hard to find businesses these days that are consistently helpful, patient, and customer-focused, but this O'Reilly location has been exactly that in my experience. They have always treated me with kindness and respect, and they never make me feel like I'm inconveniencing them. Instead, they are quick to step in and help however they can. That level of attentiveness and willingness to go above and beyond is the reason I keep coming back. It is clear that customer service matters to them, and it makes a real difference. I truly appreciate everything they've done for me, and I would absolutely recommend O'Reilly Auto Parts in Warren to anyone looking for a place with friendly, dependable, and helpful staff.

Adrian, the manager, was awesome! He helped me out testing my battery and went above and beyond…read more This will be my new parts store from here on out. Great service, nice people, and had exactly what I needed. Thank you!!

Great on honest people. They have always been good to us. Comparable prices without over charging.read more

We've moved to Florida a few years ago. We're visiting for a few days, but while i was visiting New…read moreCastle our tow-car started stalling, badly. My old mechanic was just up the street so I was able to nurse it to their lot. I was welcomed and they dropped everything they were doing to look at my car! God bless them He is so good! They diagnosed the problem as failing ignition coils. I was back on the road in a couple if hours. Wonderful people!! I highly recommend them!

Steve and Jim are the most knowledgeable mechanics in Northeast Ohio. They know their stuff and…read morethey get the job done well reasonable pricing and get your car back before you know it

They patched my tire a while back, great guys, great service. They worked through lunch to take…read morecare of the tire! Thanks guys!!!

We needed a part for a 2006 Chrysler PT Cruiser. We needed the part right away. I called at 7 a.m…read more to explain what we needed. They called me back by 7:30 AM saying they have the part ready for me to pick up. Very friendly and super quick response. The parts are definitely less expensive than other places we've been to and you don't have to take apart anything yourself, which is a big time saver. This is a great place and easy to get to from anywhere. We like to keep our cars running for a very long time so anytime we need a part, I go here. Excellent owners and staff!