Hollywood Cleaners does an exceptionally great job. My husband is very satisfied with the job they…read moredo. The staff is friendly and efficient. Linda Robian

My wife and I received a goose-down comforter from Macy's for our wedding from our employer last…read moreyear. It was over a 1,000 dollar comforter. Key word is WAS... So we decided since it had been a year, we would get it cleaned. Little did we know that Porter's would ruin the most expensive gift that we received and on top of it all, charge us 85 dollars to ruin it. The comforter was dropped off at the Mansfield Rd location. When I received the text to get it, we rushed up there because we missed our comforter. We pick it up and drive back home. We get it out of the package and unfold it. All the feathers are on the bottom half and the top half is flat. First thing to tick me off. Somebody had to handle it to fold it and you don't have the guts to tell us that it went in even and fluffy and comes out looking the way it did. You just charge us 85 dollars, take our money and let us walk away with it thinking that everything is fine. So we get back in the car and drive back up. The lady at Mandsfield Rd (really nice and apologetic...maybe Linda Crawford at Porter's could take a lesson from her, but more on that in a minute) said she would tag it for a re-do. 5 days later, text comes through that it is ready. It's Friday afternoon and we are close, so we swing by. We also check it this time and the nice lady tells us there is a note. She reads it. I really wish now I had gotten a picture of the note. It basically stated that the feathers went to the bottom but could not go back to the top because the squares were sewn down. Now I am not a rocket scientist, but I can tell you this, if the damn squares were sewn down how in the hell did they make it to the bottom? I guess wet feathers only travel one way. The note also said that it was not goose-down but it was micro-fiber. The pictures in the comments I am going to put proves that is a lie. At this point we are devastated and read that sometimes you can put the comforter in a dryer with tennis balls and it will balance itself out. So we drive straight to a laundry mat and try this. It did not work. So we wait through the weekend. Monday morning my wife calls the home office on Benton Rd and talks to Linda Crawford. She explains to Linda everything I just typed out. Linda's response..."That sucks". THAT SUCKS??? REALLY??? It more than sucks. So Linda tells my wife that she would talk to someone and get back to her in the afternoon. My wife calls back late in the afternoon and Linda is nowhere to be found evidently. She leaves a message for Linda to call back. I then pick up the phone and call 318-742-1097. This number gives you a directory. I type in MAR for Mark Porter. He does not answer. I leave a message for him to call me because nobody seems to be able to call my wife back. We wait until late Tuesday morning and my wife calls and gets a hold of Linda. I still have never heard back from Mark Porter BTW. Linda tells her to call the plant manager. She then calls Russell Hall at 318-638-4228. Russell then proceeds to give her some of the same BS that was left on the note and adds that if they don't feel comfortable cleaning something, then they will not...So I guess if you are trying to cover your back side, then what you are telling my wife is that in 30+ years of business, we brought Porter's the very first goose-down comforter to be dry cleaned??? He also is a comforter guru, because he states that it was a manufacturer defect. How he came to that conclusion, I have no idea. Bottom line from Russell is that I signed a release giving them the right to screw the comforter up and then charge us 85 dollars and hand it over like there is nothing wrong with it. We are still in shock. I will post this to every review board for everyone to see how piss poor this was handled from beginning to end by everyone at Porter's (except for the nice lady at Mansfield Rd. See pics in comments for proof of how horrible Porter's is. DO NOT TRUST THEM WITH ANYTHING YOU OWN. My wife will be filing a complaint with the Better Business Bureau.

I needed 2 blazers dry cleaned with a quick turnaround. I picked up my items the day after dropping…read morethem off. I inspected my items and was disappointed to see that both blazers were poorly done. Specifically, Porter's had put deep creases in the lapels of both blazers. Lapels should be roll pressed only. Also, the tech laid the lapels over the breast pockets while pressing. This created an outline of the pocket on the lapel. These are amateur missteps that are really inexcusable, especially in light of the exorbitant, over-the-top prices. My usual cleaners is Azaleas, and I will not deviate again. There's nothing "fine" about Porter's Dry Cleaning.

Fast easy professional I was also surprised by the cost…read moreI will for sure bring more clothes here in the future

Took 4 pair of pants and a pair of shorts, ask for xtra starch, did not do a great job and was…read morecharged $74.88, ask for manger, she wasn't in, went back the next business day, still no manger, this not good business, if you are looking for heavily starched jeans, this is not the place

Every time I drop items off, they aren't ready when they say they will be. Went to pick up an item…read more(after 2 weeks) that needed pretreatment for spots. Not ready! Was told I should "appreciate the fact it was being treated and I should be thankful I don't need the item now." Called the owner and left a voicemail 4 days ago and still haven't heard back. No idea if or when I will receive my item.

From the owner: Sunshine Cleaners, a family-owned an operated dry cleaner offering unparalleled service since 1995,…read morestands tall in Baton Rouge, Louisiana. With their commitment to quality and convenience, they bring a refreshing approach to the dry cleaning experience. From wash and fold services to expert care of delicate items like leather garments and wedding dresses, they offer it all. Their reach extends to Alexandria, New Roads, Dutchtown, Denham Springs, Walker, Watson and Clinton with pick-up and delivery options that make life easier for those short on time. Whether through home and office visits or their convenient 24/7 kiosks, Sunshine Cleaners ensures your treasured garments receive the utmost care and precision, guaranteeing their continued brilliance.

I went in about 8 am with ten shirts to be cleaned and pressed. The line moved quick, even though…read morethe clerk was in training and seemed to be her first or second day. When I got up to the counter I instructed her on how I wanted my shirts and she rung me up. I learned really quickly that you have to pay in advance which is not a problem for me, but seemed strange. I also discovered this place only accepts cash!!!??? In this day and age who doesn't take credit or debit cards?? I didn't have cash so the manager intervened and said she would go ahead and process my shirts as long as I came back with payment. I rushed out to the nearest atm and got the cash returned and paid in full. My shirts were ready the same day at about 5:30 and looked great! I was really please with the results so it kind of washed out the fact they only accepted cash. I will probably use them again, but they should look into catching up with the times and get a card machine as about 99% of the population uses credit or debit cards for purchases.

The service here is horrible. I came to pick up my garments on 6/25/26 around 9:00 in the morning…read moreand the White brunette middle age lady who says she's the acting manager try to get me to take another person's garments even after I told her those are not the items I dropped off. This lady started yelling and saying if she did not tag the items then she's not responsible. This lady lack any form of comprehension skills and it's a shame she is acting the role of a manager. If I could give it zero stars I would. I would not recommend this dry cleaner to anyone.

Lady working was so helpful for such a busy Friday. We're camping from out of town and needed…read morelaundry washed asap. She pointed us to the most cost efficient machines for our loads and made sure we were up and going. Walked around several times to check on us to see if we needed anything. Clean and quiet facility. Super fast machines!

i can say nothing but pleasantries about the Employee from Honduras. she is most helpful and…read morefriendly. On the other hand, the Black lady is shamelessly rude! She was walking around when I got there as though working. the machine i was waiting on went off and after a few minutes of no one retrieving their laundry i looked down and she was sitting at the end of the row visiting. I simply ask if she knew who the laundry belonged to with the thought of my letting them so so I could get mine to washing. She looked at me with a hateful face and said I don't know and I'm not on the clock yet! I just ask a question. A few moment a later as I was finishing up loading mine, she got a lady close to me to get my attention so she could look at me with that face again and tell me to put the lid for the detergent down then she turned to her visiting friend and started talking about me while looking right at me. How unprofessional. I can believe what another customer once told me about her hinting for tips and bullying your wash to get a tip now. Last thought, seems like she would have remembered she was not on the clock yet bossing me around about my lid like she did when I ask a simple question.