I dont know where to start but here it goes. Two years ago I was supposed to go on a trip to Europe…read morewith my friend, two weeks before our vacation, my friend fell and broke her ankle, worst news anyone looking forward to a vacation can get. Luckily we had insurance and Ani at Royal. Not only had she spent hours helping us book every single thing and recommending everything, she spent her time cancelling everything and getting every cent we had spent back. This was such a depressing time, but the way she took care of everything, with patience it eased the situation.
Fast forward 2 years later, I had no doubts in deciding my travel agent Ani to book my trip to Europe again, this time with my parents.
First of all, let me say that both my parents wanted to go with a tour group but I was against it since day one, however I was scared that if something went wrong in a foreign country they would blame me for not going with a group.
The way Ani organized our entire trip was just Perfect. Every form of transportation was prebooked so we didnt have to waste extra time, energy, money abroad.
Every process was as smooth as you can imagine. Flights, train, taxi, private transportation, gondola ride, boat taxi. Everything you wont think of, she did.
She booked the best of the best tours, all skip the line & all within our budget. There was no way we were going to have a bad time. Of course, it all depends on your attitude as well. Some people just dont know how to travel so they will find an issue everywhere.
My hotels, one better than the other. I could not have planned a better vacation and am forever grateful to Ani for planning everything as perfectly as possible. The entire time, both my parents and I were praising her for doing everything so professionally and so wonderfully. Thankfully, not once did my parents regret not going with a tour group. Although, I know Ani takes tours and knowing her, I will be more than happy to go with her.
She is the sweetest; patient and professional . Takes her time to make sure all your needs are met.
Thank you Ani! My dream to Venice, Rome, Florence, Sorrento, Capri, Amalfi Coast & Paris could not have been any better.