I had a very good experience here. The staff are friendly, welcoming & knowledgeable. You can even…read morecreate an account where your purchases are recorded, very smart idea. The prices are very reasonable. I went in for microfiber clothes. I've been using these clothes for years. They are the best money can buy. You guys are amazing.

I can't say enough about these guys. I struggled with my pool after it was opened for the past two…read moreweeks trying to get rid of algae. Pool tests showed my water was great but I couldn't see the bottom. Called several companies and could not get anyone out here to give me advise, until I got a return call from Tom at AllGood. OMG! He came right out and my pool is crystal clear after only two days. THANK YOU SO MUCH TO TOM AND HIS GUYS!!!

Very communicative and very detail oriented with solutions to any and all of my questions I had.read more

Made the mistake of giving these people a "refundable deposit" of 1k after a suspiciously low…read morefiberglass pool quote (makes sense after the fact). After about a month of poor communication and unprofessional behavior I was very hesitant to give them more money and terminated the contract. I called about the deposit and was told it would be issued via check. Over a month later, still no deposit, called for the 2nd time after a month and was met with rude and combative behavior by their clerk Ashley. Wasted enough time with these clowns, handing the matter over to the contractor board, possibly small claims court to follow. Ultimately went with a different contractor who has been fantastic to work with.

Anytime I have a pool issue these are the guys I call. They're extremely knowledgeable, and don't…read moremess you around. There's no sense that you're being taken advantage of because you aren't. The last time they came out they replaced some plumbing for me and were in and out without a fuss, answered some unrelated questions for me with an impressive enthusiasm. Pricing is always fair.

Mike was able to diagnose the issue and fix the electrical issue of my pool motor. The motor works…read moregreat.

Can't say enough about Danny who serviced our pool. We were not able to get the pool clear for the…read morefirst time in years. Danny came exactly when promised and did just that for a surprisingly reasonable price. We will be using him for all of our pool needs in the future including openings and closings. Highly recommend!

Fast response. Scheduling was easy. Great work with a fair price. Will definitely call again for…read moremy next pool repair. Thank you Danny!

5-Star Service all around. We were losing 2-3 inches a day in our pool. Had Ryan come out to look…read moreat it, within the hour he knew exactly where it was and how to fix it. Personal, Professional, A+ Communication. Thanks Ryan!

I used Coastal once before several years ago to repair a leak in my in-ground concrete pool. They…read moredid a good job, though they did not reinstall my main drain cover they removed and said they would have to charge me for another trip to reinstall it. However this year when my pool started leaking again, I contacted them (starting in June) asking when they could come back out. Over the next two months, they told me again and again that they would be out in the next few days, the next week, etc. Unfortunately they never showed and never once called to tell me they would not be able to come out. After 2 months I was forced to find another company to do the repair. While I was calling looking for an alternative, I related to various other companies that I wanted to use Coastal but could not get them to come out. Two of those companies, on their own, told me that Coastal was known for that. Again when Coastal did come out a few years ago, they successfully fixed my leak and for a reasonable fee. But after calling them this year five times and being promised support, but never getting itt, I won't be a repeat Coastal customer.

Gene and his team are absolutely professional and thorough. They are punctual, and hard working…read more Most mornings they arrIved super early to start they dat! My husband and I are pleased with their work and look forward to swimming in our pool next spring/summer!

Incredible job done by an extremely reliable and customer friendly business. My pool liner ripped…read moreand they came out as soon as I called, which during pool season is awesome because businesses are so busy. Great pricing!! Took 2 days total for installation only because my pool is so big it had to fill up for them to complete the job. The workers were friendly and informative at every step! I never felt like a burden to them with my questions. In Virginia it's hard to find a business that cares about customer service, and pristine pools knocked it out of the park!! Would recommend this company to anyone, EVERYTIME!

Outstanding service! Jay was very professional and made sure to get the job done as quickly as…read morepossible:)

Outstanding service from a small but very capable company. Jay quickly resolved my pool pump leak…read moreand offered some free advice on avoiding this problem next year. On time and extremely professional. Can't say enough good things about Jay and the service. I will definitely call Splash Pool Solutions next time I have a pool problem. Highly recommend you do the same!

I've always used East Coast for my hot tub repairs. But money's tight so I waited and thought we'd…read moretake a look ourselves. Well the tub base started gushing water out. We opened up the panel and an ozone valve was cracked. I called and spoke to Chad. He suggested we bypass it and told me how. I worried it would be over my head but he said I could always call him out if I couldn't do it. I went to Home Depot and bought 2 barbed connectors and some hose and my son was able to make the repair. CHAD saved me a service call at the least and my son fixed it easily. I'm sure East Coast would rather him come out but his phone help has secured their business for me. If I need repairs he will be who I call and if he needs to come out I won't mind because he has saved me from previous repairs. Very happy with Chad and East Coast Leisure! I should mention East Coast also has a terrific pool water department and the young people there have helped me hundreds of times. Their prices are competitive and they usually have great prices on salt.

I invested in a fiberglass pool expecting it to last decades. Instead, after about nine years, the…read morepool had a structural failure and had to be removed. I hired an independent structural engineer to investigate the failure. In the engineer's written report, he concluded that the pool failure was not the result of excessive hydrostatic pressure, but the result of two installation errors. I was disappointed not only by what happened, but by how my concerns were handled. This was a major investment and the outcome was heartbreaking. I made multiple attempts to resolve this directly before posting this review, and I remain open to a constructive conversation. I encourage anyone considering a pool project to ask detailed questions about installation methods, drainage, long-term support, and what protections are practically available if problems develop. I expected the pool to last 25 to 30 years. It lasted about nine. This review reflects my personal experience.