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    The Pool Guyz

    3.6 (36 reviews)
    Closed 9:00 am - 5:00 pm

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    Fresh cement.....

    When I was told that our grandaughter needed a pool (haha) and doing some extensive homework... We decided on The Pool Guyz.... Derek, Danny and Cody were all professionals, kept in communication every step of the way. From the initial dig until Pool School, Excellent experience would highly reccomend... Martin and his concrete did an outstanding job too.... Extra shout out to Cody Pool School on point...Thanx Can't wait for my Deck guy to finish so we can enjoy the whole experience...

    Amazing pool put in by The Pool Guyz!

    Rick and Danny were an absolute blast to work with. The service I requested was exactly what I got and more. The Pool Guyz entire team were amazing. They were always on time, they cleaned as they went, and I never once asked myself if I went with the right company. My pool looks amazing and I highly recommended these Guyz for your next pool too.

    Laura N.

    Excellent job! I am happy with my pool. Special thanks to Arnold, Cody and Ric. Thank you for being professional and giving me the pool of my dreams!!!! Beautiful products with lots of options, personalize your oasis Affordable Courteous Professional Timely install Happy Customer

    Floated out of the ground before installation even finished

    Terrible company, I spent over $100,000k with The Pool Guyz and now I have to take them to court just to get a issue fix with my spa. My spa floated out of the ground when they first put installed it. 15 months later it has come out of the ground again. This morning Codi from the pool Guyz send me a text message asking for $10,000.00 to fix the issue they never fixed in the first place. The first time it came out of the ground, the pool guys didn't even come back to fix it, they sent the paver contractor to fix it and it wasn't done correctly. It will clearly cost them more in the long run because they will have to pay for everything, spa repairs, hardscape repairs, and lawyer fee.

    Couldn't be happier with the end result!
    Chuck B.

    After buying our house last year, we decided that we wanted to explore having a pool installed. We hadn't made up our minds regarding the type (vinyl liner, concrete, fiberglass, etc), so we met with several builders to discuss the pros and cons of each and eventually decided on The Pool Guyz and a fiberglass pool by Viking. From the beginning, we were made aware of the best and worst case scenarios. You never know what you're going to find when the digging starts and our house is 114 years old, so that's a lot of time for things to end up buried in the yard. We also knew that being only a couple of blocks off the Elizabeth River, ground water could be an issue, but we were confident that Pool Guyz could handle whatever situation arose. Sure enough, after only a few feet into the excavation, ground water literally began pouring from the walls of the hole. They reacted quickly and began dealing with the issue and had it under control quickly. Within a few weeks, our pool was in the ground, electrical done, concrete poured and our pool sparkling clean. They made sure the site was cleaned up after the construction process was done and performed a very good grade on the portions of the yard that were impacted by the work so that we could start getting the grass to grow back. We couldn't be happier with the end result and are still adjusting to the fact that a mini vacation is just outside our back door to enjoy any time we want. I would absolutely recommend The Pool Guyz. They have an A+ rating with the BBB and were excellent partners throughout the process.

    The Pool Guyz gave us a beautiful pool, thanks to Cody, Eddie, Arnold, and Joe, we highly recommend them.
    Kimberly Y.

    We are so happy with our new fiberglass pool, it's so beautiful, and is now an oasis for my husband and I in our own back yard, from the time we met Cody who was there for us every step of the way to all of the guys who installed our pool my family would like to thank all of you, Cody, Eddie, Joe, and Arnold, you all went above and beyond, we definitely recommend "The Pool Guyz" if you are looking to have a pool installed, we have lot's of pictures, I will post some as soon as I can figure out how, LOL!https://scontent.forf1-2.fna.fbcdn.net/v/t1.0-9/57839964_10214389689802613_1291438718208442368_n.jpg?_nc_cat=110&_nc_eui2=AeGjX_oRfmh7mX9DGb8jsVViWvjr1MH5y5Fdh39ORbs1yYmR5BYh8P8OWiejIdk7Inl6SHifFvrWwTDxnLgStDLuoACvU7RWCTnWeFiol3yg8Q&_nc_ht=scontent.forf1-2.fna&oh=f1a5e995272dd0626a5413a71ab06818&oe=5D40383C

    Concrete on coping pavers

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    23 days ago

    Very communicative and very detail oriented with solutions to any and all of my questions I had.

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    2 months ago

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    10 months ago

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    4 months ago

    They truly care about their clients and go the extra mile to ensure you get the most out of your pool.

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    9 years ago

    They did a great job. Always showed up on time, no hidden charges and the pool looks and runs great!

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    11 years ago

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    10 years ago

    They installed a pool for me in November they did a great job and have provided great customer service.

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    Ask the Community - The Pool Guyz

    Review Highlights - The Pool Guyz

    Cody frequently communicated with me, answered all of my questions and personally addressed every item.

    Mentioned in 6 reviews

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    Pool Scouts of Virginia Beach and Norfolk

    Pool Scouts of Virginia Beach and Norfolk

    (39 reviews)

    In the 21 years that I've had my pool, I've never had such a positive experience than what I've had…read morethe last two seasons with Pool Scouts. With Jennifer's management and Gabe's technical knowledge as well as the professionalism of all the techs, I have not been disappointed in the least! Would and have recommended Pool Scouts for any pool needs.

    Absolutely the worst customer service! We used them and at first they were great with assisting us…read moreusing our escrow for a pool cover. But it is clear it was simply bc they wanted the sale bc the services have nothing been short of terrible! They forgot to come clean, charged us for a cleaning we never had and then forgot to order our pool cover! We ordered the cover in MARCH and in AUG the cover was still not ordered! Not only was it not ordered but we were told for weeks it was and that someone would be out to install and finally I called on behalf of my husband to find out it was never ordered! The cover was FINALLY installed Sept 29th!!! They promised us a pool cleaning and they of course didn't clean it prior to covering it and they also left the pumps uncovered Trying to call and speak with Mr Gordy but he continently never available and they never call us back. My husband called 4x and got no answer I called from my number and got answer second ring! The women who answers the calls is very condescending and rude making you feel like you business isn't valued. I am currently waiting on a call back but won't hold my breathe will update review once I speak w Mr Gordy again and see if he does the right to maintain our business or will for sure be switching to a new company of our business isn't valued Response to owner: There was cleaning 4/3/25 that was missed or that weekend also if the order is in Aug why were told it was being installed within two weeks and then when I finally called to follow up I was told it was ordered. SHErry confirmed as she stated "wow I've had plenty of orders come in after this" so clearly it was missed on pool scouts end but sherry conveniently blamed the cover company. (And then FINALLY) placed the order. Long story short is there is no accountability or consistency if there are solely 2ppl maybe it's time to hire more staff to properly run and operate your store. Also a conversation should be w had with Sherry and her attitude and how she speaks to customers. The install should be included in the cover price read these responses says it all don't waste ur money

    Virginia Certified Pool - Dirty Pool

    Virginia Certified Pool

    (12 reviews)

    Virginia Certified Pool is owned and operated by David Greer. When I decided that it was best to…read moreconvert our in ground pool to a Salt-water system I contacted 3 companies. David was the only one who called me back and within 24 hours. He spent a sufficient amount of time on the phone with us and gave us a free estimate in person. He explained everything we needed to know to make the decision. David gave us options based on our needs. He was easy to understand, professional and punctual. My husband found David to be extremely knowledgeable about saltwater systems as well as pool maintenance and just about everything you need to know about the importance of caring for your pool correctly. Needless to say we decided to have David do the work for us! One thing I know we felt reassured about was the fact that he is a certified technician and works with Hayward pool products to ensure a job done right and support even after the job is done. Thank you so much for your knowledge and for installing our saltwater system !

    I had a terrible experience with David and Virginia Certified Pool. My wife and I have very busy…read morecareers so we decided to not open the pool ourselves this year. I saw they had a 4.8 star rating on Google and called. I spoke to him first and asked about having my pool opened. I told him that I wanted to open my pool have it cleaned and have everything checked. He instructed me to click on Pool opening on his website. I already had it open because I looked up his website prior to calling. I thought the price was average, $250 based on my previous experiences. I asked that he check the equipment and let me know if I needed anything else. We discussed that Chemicals would be extra if needed. I have a ready supply of all chemicals that I routinely buy from Leslie Pools. His employee informed me by text that he will be late, more like 11 - 1130am. I later received another text saying that there was no power to the pool. I explained that the switch is right next to the pool but he informed me that he had already left. I asked if he will be returning. He stated he will contact his Boss. I left my office and returned home to inspect and nothing was done except the cover had been removed. I uploaded a pic. I turned on the pump no problem. Unfortunately they had disconnect my salt cell and never tightened up the pipes so water spewed everywhere. I received a call from his Boss, David and he was rude! Told me the opening was them removing my pool cover! What? You must be crazy! We spoke prior to making the appointment and I spoke with him personally. His website clearly states that Chemicals are extra! Why would chemicals be extra if adding chemicals is not part of the service? I informed him if they finished the pool cleaning I would be happy to pay and have them continue. I explained that his employee had removed the salt cell and left it all connected. He told me his employee never disconnected the salt cell. Not true as I had just cleaned up the pool area next to the pump and relocated the patio furniture to make everything easily accessible. He was very rude, acted like I did not know what I was talking about but stated he will talk to his employee. I told him to let me know. I came back home later that night to find that they had come back and reinstalled the pool cover. NO RETURN CALL. NO EXPLANATION. STILL HAVE NOT HAD THEM RETURN MY MESSAGES. My wife and I did the service ourselves. Done in less then 30 minutes. Lesson learned. I do not know how they have such a high rating on Google.

    The Pool Guyz - poolservice - Updated May 2026

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