I made an appointment for upper lip and cheek wax with Maritza. I'm not sure who my appointment was…read moreactually with though. My face is burned and the waxer left strings of wax on my face and my clothes. I was given a cold pack but told to be careful because "cold can cause burns, too." I sat in the lobby for 40 minutes hoping the redness would go down. It did not.

Maritza was so sweet and professional. I'd rate normal Brazilian wax pain at about 8/10 at its…read moreworst. This experience, however, was a solid 6/10 as far as pain. I couldn't believe it. I have no idea what kind of wax they're using here or what special trick she's aware of, but next time I'm in Miami she will be seeing me :) 50% off for new customers as well. Very clean and other staff were friendly.

Ive been coming here for years now! I can't say enough about Luis the front desk person! He is just…read moreso efficient, accommodating and kind! Just had a brand new waxer, her name is Leonor. I am amazed at how thorough, fast, knowledgeable, has great techniques, is full of great suggestions and helpful! She's a KEEPER! What a FANTASTIC ADDITION to UNIK WAX CORAL GABLES LOCATION!!

Love this place wax is good for sensitive skin very clean and employs are very friendlyread more

I just had the BEST experience at ABB waxing. I felt so welcomed when I came in. The customer…read moreservice was amazing. Very sweet woman. The service barely hurt at all! Highly recommend!

I am writing to formally express my disappointment regarding an incident that occurred during my…read morerecent visit to ABB Waxing. I have been a loyal customer for over 10 years and, until this experience, I have consistently received excellent service from your establishment. The issue began when I arrived for my appointment and was assigned to a different waxer than the one I specifically requested when scheduling. I advised the staff that I had requested my regular waxer, and after reviewing my file, they acknowledged the error and informed me that she would be with me shortly. As always, she provided exceptional service and was professional, kind, and courteous throughout my appointment. Unfortunately, the experience took a negative turn as I was checking out. The owner advised me that in the future I should make sure to specify which waxer I wanted. I politely explained that I had, in fact, requested her by name and had stated it twice during the scheduling call. At that point, a front desk employee interjected and stated that I had not made the request and told me that I needed to "come correct." I was shocked by both the tone and the statement itself. I respectfully questioned what she meant and why she felt it was appropriate to speak to a customer in that manner. Rather than de-escalating the situation, the employee continued her behavior by rolling her eyes, kissing her teeth, and repeating the same statement. THE OWNER DID NOTHING BUT SMILE. When I asked him if this how you are going to allow your staff to speak to your customers, he laughed and stated "I don't know whats going on... I don't speak this new age slang." As a long-time customer, I found this treatment disrespectful, unprofessional, and completely unacceptable. After the incident, I posted a review detailing my experience. To date, no one from management or corporate has contacted me directly to discuss what occurred. Instead, a public response was posted to my review stating that the employee had been terminated. What concerns me further is that the response appeared to be signed by the waxer who performed my service. I find this unusual, as I would not expect a service provider to have access to or authority over public review responses regarding personnel matters. Additionally, I removed my review after discovering that my full name had been publicly posted. I found this to be inappropriate and concerning from a privacy standpoint. At this point, I am requesting clarification regarding the following: 1. Has the matter been formally investigated? 2. Is the statement regarding the employee's termination accurate? 3. Why was the response signed by someone who was not management? 4. Why was my full name disclosed publicly? 5. What steps are being taken to ensure that other customers are not subjected to similar treatment? I have been a loyal customer for over a decade, and I never expected to be treated in this manner. While I appreciate that mistakes can happen, the lack of direct communication and the concerns surrounding the public response have only added to my frustration. Like I said before 0 out of 10 I DO NOT RECOMMEND!!!!!!!!!!!! Update: Unfortunately, my disappointment continues. The owner, Joseph, left me a voicemail filled with excuses rather than a genuine apology or any accountability. I called him today hoping we could have a respectful conversation and come to some type of understanding. Instead, he repeatedly cut me off whenever I tried to speak and even attempted to blame me for my reaction to the situation. I am honestly speechless. A simple acknowledgment of the issue and sincere apology would have gone a long way. This response was disheartening and completely unacceptable.

When I've needed to be tortured aka waxed for the sake of self beauty and requests, this is the…read moreplace closest to my house. I will spare you dear reader the details and descriptions but suffice it to say that for certain parts I make Andy Sitzer sound like a quiet man! I will say the back is the least painful area. The staff has been very helpful and very pleasant with my ouches and random conversation lol It's located in the lobby of a condo right off Biscayne and complementary parking in the building. You can either prepay right through the app or at the front desk.

Everything and everyone are very good!!!! I recommend this…read moreplace they know what they are doing! Excellent quality

Had a last minute wax I needed done for my lip and a full Brazilian came and the staff was so sweet…read morechecking me in. Had Theresa and I haven't gotten a wax in forever- the place is smaller then most spas but you're laying on a bed so I don't understand previous complaints about it . Had a good convo and the wax went fast a smoothly , and they offer some nice touch up packages per month to keep your bikini area nice . Overall a great experience I will rebook again so easy to walk to if you're on the beach !

Walked to this wax spa from my hotel, the gentlemen at the front desk inviting and vibrant. My wax…read morewas done differently than what I typically am used to, but I will say the job got done efficiently. The inside is not very aesthetically pleasing, looks a little outdated but, overall I would recommend for a quick service.

This was my first time here and I'm so impressed! I came in as a walk-in and they were able to fit…read moreme in the same day, which I really appreciated. Even though I didn't have an appointment, I never felt rushed or like they were trying to squeeze me through. From the moment I walked in, I was treated with so much care. The gentleman who checked me in was incredibly kind and welcoming, and my nail tech was an absolute sweetheart. I got both a manicure and pedicure, and the entire experience was so relaxing. Everyone was attentive, took their time, and made sure they completely understood what I wanted before getting started. I genuinely felt taken care of from beginning to end, and my nails came out beautiful! Amazing customer service, relaxing atmosphere, and such a great first experience. I'll definitely be coming back!

I have been going to Rosé nail lounge now for over 2 years. I am extremely picky with my nail shape…read moreand who I choose to be my technician due to difficulty in the past with getting what I want/what I pay for. I started doing Apres gel around 2 years ago now with Luciana and it was one of the best things I ever did for my nails. Luciana pays attention to detail, shapes my nails in the short almond shape that I request and is extremely pleasant and courteous. She delivers every. Single. Time. There has never ever been a dull moment at this nail spot. I always leave extremely happy with my nails. I love that if you leave the lounge and something happens to your nail, you can take a photo or come back and get it fixed. Since Rosé is located in Edgewater, the only downside is that the prices are a bit steep compared to other nail locations. However, for me, it is worth it to have a wonderful nail environment with great staff and an amazing technician. Highly recommend.

Was so glad I discovered her since she's only a 5 min walk from my condo. My brows turned it's…read moreperfect & I was in & out. She was very nice so I'll be back

The only place I go to for my threading needs. Great service, quick and efficient. Would definitely…read morerecommend

Very disappointed with my experience at Unik Wax. I arrived 7 min late for my appointment and the…read morefront lady with blonde hair in her 50s told me I had to wait until next appointment was done before she could see me Since late grace period is only 5 minute And they only give 15 min appointments for Brazilian wax. Valeria the manager/owner wasn't even able to come speak to me and was denied to talk to me and it felt unprofessional, especially since I scheduled in this location over 2 years.

Great service, highly recommend Beatriz!! She is very thorough and cares about providing a great…read moreservice.