Grooming is a little pricey, but not too much more than most, I'd say it's average as far as…read morequality of the groom. I will say the shampoo smells great and the smell last for days on my dog! What I don't like is they take a $30 deposit when you make the appointment and if you try to schedule ahead of time, they still take the $30 deposit of course it is deducted when you actually get the groom

I switched to this groomer even though they're double the distance & quite a bit more expensive…read morethan my previous groomer because a friend recommended them, specifically saying they treated her dogs like their own. For my first appointment with my two dogs, I accidentally went to the wrong location. I called & the receptionist helped me get to the correct one. I arrived 20 minutes late, and they said they no longer had time for a full groom & could only do a mini groom. I wasn't happy, but completely understood. The night before my second appointment, they called asking me to change my appointment time to fill a gap in their schedule. I gladly rearranged my day to accommodate them. Today, 4 weeks later, I arrived for that appointment. I normally keep my dogs on a 4-week full-groom schedule & their coats short to prevent matting. When asked how I wanted them cut, I explained I wanted the same style they currently had, just shorter. The groomer cut me off, somewhat rudely, stating my dogs had never had a haircut there before. Obviously I know that. I clarified that I meant their CURRENT style/shape, taken down to half the length, and let the interaction go. After I got home, the receptionist called saying one dog was matted all over, needed to be shaved & I'd be charged a $20 matting fee. I explained that this was frustrating considering THEY chose not to cut them at the previous appointment. I understand their time constraint because I arrived 20 minutes late after going to the wrong location, but what did they expect when a doodle goes 8 weeks without a full haircut? They mat easily even with grooming every 4 weeks, which is why I keep them short. I wasn't upset that they couldn't fully groom them the first time. I wasn't even upset that she needed shaving. I was upset by how everything was handled. When they needed ME to rearrange my schedule, I accommodated them without hesitation. When they couldn't accommodate my full groom, I understood. A client/service-provider relationship goes both ways. When I picked them up, I said I wanted to see my dogs before tipping. Asking for a tip before I'd even seen the service was odd, and after the interactions that day I wanted to ensure they hadn't been accidentally nicked during the shave. I tried discussing my concerns with the groomers. Why not call me directly to discuss the situation/options? Why not attempt something like Cowboy Magic or coconut oil to demat before shaving? I was told her coat was "unsaveable," she was badly matted all over, and as the owner it was MY fault because I should brush her every day. I tried explaining I've only ever had one matting issue before & clearly know how to care for my dogs, but I was rudely interrupted every time I tried to speak and could hardly get a word in. Here's my point: If they noticed matting at the first appointment, why not say, "Hey, we noticed some matting starting. We didn't charge you because it wasn't excessive, but brushing more frequently will help prevent it & save you a matting fee next time." THAT is someone I would listen to because it feels like a partnership, rather than being treated like a neglectful owner. And today, imagine if the groomer had called and respectfully said, "Hey, I wanted to keep you informed. She's matted all over. I know your first visit was stressful after accidentally going to the wrong location, and now it's been 8 weeks since her last full haircut. We tried X/Y/Z to save the coat, but unfortunately we need to shave her. Can we make a plan together to prevent this in the future? It'll save you money & keep her comfortable." That would have been an ENTIRELY different situation. You cannot treat clients like a nuisance, tell them they don't properly care for their pets, refuse to let them speak, AND charge $110 for an 8-lb dog and $120 for a 65-lb dog. I highly suggest customer-service training for the groomers. I've never had an issue with a groomer. I normally tip 30% and even bring holiday/birthday goodies to my vet & groomers. Today, for the first time ever, I left $0--not because my dog was shaved, but because of how I was treated. A groomer-client relationship should be a partnership in caring for someone's pets. I'm not a veterinarian or groomer--that's WHY I partner with professionals to provide the best care for my babies. I drove 30 minutes out of my way and willingly paid more because I don't mind paying for better quality. You could have gained a lifelong client simply by handling this situation with communication, kindness & professionalism. DO NOT COME TO THIS GROOMER! You will be treated like you're just a number.

Brought my sweet dog here and he seemed to enjoy his 2 night stay. He played with the other dogs…read moreand he enjoyed it. The staff is very kind and patient, this is the number 1 thing that stood out to me. Would definitely bring him back here.

We've never boarded the kids before but were unable to take them on our trip this past February…read more For the length of stay, the VIP suite with camera wasn't a viable option so the best part was receiving the updates via the report card and pics that were provided. Kids were no worse for wear when we picked them up and we were able to relax at least a little bit being without them. Peace of mind is essential when you can't be there. For years, both cat and dog have traveled wherever we go so I t's good to know we have an option should the need arise again!

Punctual. Knew how to approach and care for my geriatric dogs. Did a super deshed groom.read more

I left 5 messages and after the 6th time finally someone answered!!…read moreI was looking for a new mobile groomer. As far as the phone not good to get back to them.

Cannot recommend this place more! a bit pricey, but so worth it. Our husky loves going there for…read moreboth day camp and boarding. they also have teacher and first responder discounts, you just have to tell the front workers and show your badge.

I never really had a bad experience at the Odessa Pet Paradise. If we had anything that was a…read moreconcern we talked about it with the manager and she sat down with us. They are an amazing and friendly staff. I saw a few comments on here about dogs coming down with kennel cough. Why aren't they mad at the dog owners who let their sick dogs go or lie on shot records. We've used several different Pet Paradise locations and the Odessa, FL is the best one by far. Thank you

I highly recommend Dr. Walker and The Range. The office is absolutely beautiful, and the level of…read morecare is outstanding. I have two senior Frenchies and was referred to him by another Frenchie mom in my community. Knowing he has three Frenchies himself gave me a lot of confidence, especially with the unique health needs of the breed. One of my dogs has special needs, and I fully trust him with their care. Dr. Walker truly cares, and it shows. He takes his time, explains everything, and makes you feel comfortable every step of the way. His staff is amazing as well. The front desk team is welcoming, the nurses are compassionate, and the office is very responsive to emails and communication. They also do fun holiday photos with props, which is such a thoughtful touch. Overall, the best veterinary experience I've ever had.

I highly recommend The Range Animal Hospital. The staff were very knowledgeable and compassionate…read more They addressed all questions and concerns we had every step of the way. The staff made my dog feel comfortable before giving his shots and examinations. We found our new favorite Animal Hospital.

Thank you for the wonderful job you do with our pup…read more Your prices are reasonable and your customer service is exceptional. He always leaves looking like the princely pup he is with a pep in his step and a glide in his stride !!! Thank you

We are new to the area and decided to try max's We will…read morenever go back My poor pup not only has a choppy (at best) hair cut but got cut TWICE! They did not inform me upon pick up and looking back seemed to cover it up because they took my dogs harness and went back and put it on him to cover up the 1 inch cut. (I noticed the other two pick ups harnessed their own dogs) So of course I noticed when we got home. I called and no "recollection" of it happening and turned it around on me as if it was there before Which I assured them it was not. I understand these things happen but at least be upfront and tell me or take accountability!

Very flexible, my dog is very anxious and they handle her so carefully. Price is very reasonable…read moretoo.

These folks take such special care of our older dog. He has a bad back, and they are very kind and…read morecareful with him. They even get his nails trimmed! Thank you for making him look and feel special. The text updates are great as well.

This doggy daycare is great! They're local and convenient plus they charge very reasonable prices…read more My dog who hates being home alone is safe and happy at DoggyDay Inn, and now I don't have to worry about the house being torn up while I am away. My dog always comes back home tired and relaxed.

I'll start off with the basics: The groomer asked what I wanted with the groom and I was very…read moreclear. Don't do a full body hair cut under any circumstances, just a sanitary trim around the paws, ears and eyes. When I picked up my dog, they had shaved her underside, given her a full body cut and chopped off all her whiskers. If that were the only issue then I would walk away from this knowing that the groomers simply just don't know how to listen to what pet owners want. That was the least of my concerns. My dog has gone to the groomer every 4-6 weeks since she was adopted (that's 2 years of regular grooming and vet visits) and has never had any issues. This was my first visit to this groomer and they ripped off her entire toe nail. I had to take my dog to the vet and spend hundred of dollars on antibiotics and treatment for her toe, and she's now in a cone. When this occurred, rather than calling me or informing me as soon as I arrived, they charged me and flipped the screen around for a tip and took 10 minutes to bring out my dog and then told me what happened. They accused my dog of having a loose toe nail to begin with. No apology, no offer for anything, not even any acknowledgment that it could have been a result of their grooming practices. I guess in some scenario that could be possible. However, my dogs entire toe was covered in blood and a weird substance they used to stop the bleeding (didn't tell me what it was or what was in it or ask before applying it), so I'm not buying the "your dogs toe nail just fell off story." It seems like your staff was trying to absolve responsibility from themselves. Unfortunately, this groomer doesn't even do the due diligence of having clients sign a form acknowledging the potential of accidents like any other establishment I have been to that's worth anything, so I do in fact hold you fully responsible. I also asked my vet to describe a scenario in which a dog's nail would come off in its absolute entirety during grooming because I have never heard of that happening and was horrified. My vet said he had never heard of a dog's nail "just being loose and falling off." My vet said this would only occur if a dog was moving around and the groomer tried to force the service rather than stopping. That checks out to me, as one of the first things I said about my dog when I dropped her off is that she can be wiggly with her feet at first if she isn't able to inspect the tools that groomer is using and to just do the best you could. If she was too wiggly to have her nails safely cut, they should not have been touched. In that scenario, it is the groomer's responsibility to say they cannot safely do something at the moment and stop. I would rather my dog have overgrown nails any day than an entire missing one that will take months and months to grow back and requires soaking in antiseptics and antibiotics to avoid infection. I can trim nails at home. I cannot manufacture a new toe nail from the air. However, the staff insisted at the front that they had nothing to do with the accident and it must have been an issue with her whole nail to begin with. Perhaps the negligent staff here thinks they know more than a veterinarian. Perhaps they're delusional and genuinely believe it wasn't their fault. Perhaps they're just cruel to animals for people's money and then move on with their day. That's their business, not mine. But to the dog owners thinking of taking your dog here: Do not. Under any circumstances. They are irresponsible and they will hurt your pet and they will not own up to it.

I cannot say enough about the wonderful care and abundant love that my dogs receive at Dogs R Us. I…read morehave been bringing furry children to stay with them for more than 20 years. Treating my boys like part of their family, care was customized for my 18 yo poodle and my puppies tbat followed. When we pull up in the driveway, the boys race to be let in and let everyone know that they are ready to be spoiled by their Dogs R Us family. As a person that travels for work, I feel so blessed to have found them. It was so important with my elderly dog that needed special care in his last years.

I was looking for a place for my dogs for our upcoming trip. I read the reviews and this place…read moreseemed great. Tried calling to which a message tells you they don't pick up the phone due to solicitation. So you are supposed to text the number. I texted the number and got a response back the next day asking my dogs names, breed and a fact about them. I replied and never heard back. I took my business elsewhere. Just odd response from them originally, not even asking for dates or trying to call me, etc.

Gloria was GREAT. Super responsive to my request and amazing with my skiddish Terrier. She did a…read moregreat job on her!!! I would highly recommend. Thanks Gloria - Laura

Gloria is an amazing groomer. We highly recommend getting your pup groomed by her. She's very…read moreprofessional and is a lot faster than any other groomer we've been to.