My only complaint here is that they didn't open until 10:00am, so I had to wait 20 minutes. Went…read moreinside to stake my place in line and there were already 10 people in line. Once opened, we were all greeted with a heart-felt good morning and the workers were ready to serve. Listening to the clerks helping people in front of me was very eye opening. I've heard all the complaints and even the phrase "Going Postal" about the Post Office, but this was waaaaaaay different! The clerks actually seemed to be enjoying helping people and were suggesting ways to spend less money. What a novel concept for an entity that constantly loses money every year. I cannot dream of a better experience than mine! At least for this location, the phrase "going postal" is a bad rap. It should now be changed to "Going DMV"!

First off, in person the people are nice. However, the…read moredelivery people get my mail mixed up, put in incorrect boxes, says delivered but NOT! I have been on hold for over an hour, mind you on the day after a storm and I refuse to believe the lobby is filled with customers that NO ONE is able to answer my call after an hour and 15 mins now!!! My package said delivered on Saturday 01/31/2026 at 12:04pm, then exactly 1 min later at 12:05pm it says rescheduled. DHL says it was delivered by local USPS per tracking number from the merchant website, which also says delivered. I DO NOT HAVE MY PACKACGE AND THEY APPARENTLY ARE GOING TO MAKE ME DRIVE OVER AND APPEAR IN PERSON! THIS MAIL DELIVERY SUCKS!!!! This is not the 1st, 2nd or 3rd time this has happened since living in this community. They ALWAYS say parcel left in locker but there is NO KEY to access the locker and NOTHING in those lockers because the key is STILL IN THEM!!!! Extremely frustrated and annoyed! Not to mention the service request option on the USPS website for missing mail is to report mail that I SENT/NOT AS A RECEIVER OF LOST PACKACKE!

I found this post office while waiting for my truck to be inspected…read more I walked in and the ladies behind the window were super friendly and nice! They helped me send my package to our daughter the best way possible.

Trina is awesome! I have never been to a post office that was so nice and helpful. I was super…read morenervous about my passport. I didn't want to get there and not have what I needed. She was so nice and helpful. I would suggest if you need a passport to visit this location. I made copies of my birth certificate and driver's license (front and back) in black and white. That helped the process. You can use your debit card to buy a money order and use your credit card to pay for the post office services. I had to go get cash because I forgot my pin. But Trina was really nice and told me where the credit union was and she saved the day.

Every time I come to this location, there is one worker that is so rude. It makes the experience…read moreextremely uncomfortable and unpleasant. She's always in a bad mood and talks to people like they are stupid and as if she is incredibly annoyed with them. Really hope things change because I will continuously avoid using this location because of this one individual.

For 5 years, I have been coming to this Post Office. These are the BEST, friendliest, most…read morecompetent, timely, smart, experienced Postal workers that I've ever met! Seriously, I have brought a hundred packages here; some well wrapped, some wrapped not so great. Without a word, they have corrected my mistakes, waited patiently for me, repacked, rewrote package labels, and other services that are too vast to mention. I will drive 20 miles out of the way to come here so that I don't have to deal with the nitwits at the Post Office inside the Eagle Station on Glenwood Ave!

A very pleasant gentleman named Randy helped me today. He did everything I asked so quickly I…read morecouldn't believe it was done so fast and I was in and out of the post office with a pleasant word and all my work done! Thank you Randy I appreciate your help and all those at the post office in Apex. Bob B

Honestly, I had no idea what a USPS CPU was until earlier today when I was looking for a location…read morecloser to my digs in Cary that WASN'T the turrrrible location on Wrenn. As it turns out, a CPU is a Contract Postal Unit which carries its own set of requirements, one of which (and perhaps the most important) is that they cannot charge any more than a "regular" USPS location. Onwards: Location: 4 out of 5 About a 7 minute drive from my place. This CPU is located inside the Mobil Gas station (Radha Mart II) at the corner of Davis and Old Jenks. Incidentally, there are some restaurants (Chippy and the coffee place) as well as gas in close proximity in case you want to make an afternoon of it. Free parking dedicated for Mobil station customers awaits! Services offered: 4.5 out of 5 Commensurate with a full service postal office, except for maybe passport services. Notably, they have the counter where you can pick your Priority Mail boxes, envelopes, padded envelopes, etc. for both domestic and international mailing. Customer Service: 4 out of 5 Instead of being manned by Postal Service employees, the employees of the Mobile gas station are the ones that assist with your mailing needs. There was a newer guy who looked like he had just been hired at the station who was still learning the ropes of processing my padded envelope, so I'll give him a pass. The guy who I suspect is the owner/manager was of humorous and almost prototypical Indian subcontinent descent. Helped me to pick out a smaller padded envelope than I initially thought I might need (thereby saving me money), and when he saw me struggling with putting my item in, he took it from me and proceeded to do it himself, delegating me to more menial tasks like filling out the address form. Ha! This sort of brusque but efficient customer service may be offputting to some, but in a way, if you pretend like you don't know what you're doing, you basically get full service help for free. ;) Value: 5 out of 5 The postal service still offers the most reasonable rates if things aren't entirely time critical. Whereas my product would have cost 7$ via UPS ground to arrive mid week next week, the same product cost 7.05 to be shipped PM to arrive by Monday. Overall: 4 out of 5 I didn't have to wait in line, the guy was friendly and helpful, and I was in and out in about 3 minutes after I figured out where the supplies were (look to your left when you enter the store). Also - pickup for mail and packages occurs between 5:30 and 5:45 which isn't that bad.

Brought my completed flat rate package to the counter, mail clerk would not create or print a…read moreshipping label. Had to go all the way home to pay and print. What's the point of having someone at the counter? And there's no self serve machine. Always long lines.

Trained circus animals would give you better service than these clowns! The other post office in…read moretown is much better.

Friendly, helpful, honest, professional and reliable! I…read moreHave used we for the last four years and have never, ever had a problem! They are the best!

Great to do business with!! My Ipad ended up at a hotel in Kenly, NC and I in Pennsylvania. The…read morehotel would not ship it, they would not drop it off at a shipper, I had to find a place that would go there pick it up and ship it! Ken handled everything shipping it to me in Pennsylvania all for someone he did not know or do business with. He drove 20 miles each way just to pick up my Ipad and return it to me! And his price as more than reasonable! Great job and I really do appreciate all of your efforts.

How can you say on "Saturday, August 9 3:27 PM…read more Delivery attempted, but front door or driveway was not accessible." Four Oaks, NC You didn't try to attempted to deliver anything. I was sitting in my recliner looking out my front storm door at 3:27 and watched you drive right on by. WHY LIE???? I have pictures of my suppose to be unaccessible front door and drive way!! How is my front door and driveway not accessible??

Arrived on a Thursday at 11am and doors were locked and nobody to be found. No holiday or note on…read morethe door. Waste of my time when it clearly states on the door and website that they should be open. Do better

I recently had this location print a program for a fundraiser. The programs turned out better…read morethan I expected. The turnaround time was extremely fast. The staff in that location is very friendly and professional. I do recommend them for your next printing needs.

The quality of service I was given was incomplete. None of my emails went thru to the intended…read morereceiptant. I had to make three trips total before I realized the employees didn't either know what they were doing or didn't care. I ended up getting my printing and emails done correctly at the Garner UPS. I was charged twice at the Clayton store on Shotwell for work that was never completed.