we went to renew my kids passport without any appointment they allowed us inside and as we are…read moreready with the necessary documentation ....process done quickly and excellent service .

had to give a star in order to post my rating but my actual rating would be no stars!!! Apex post…read moreoffice staff can't be bothered to go the extra mile for the customer who by the way our tax payer dollars pay your salaries. I would rather drive 30 miles out of my way than to have to encounter the apex staff. If you need a pen, a marker, a piece of tape to make a correction you better keep supplies in your vehicle because again they can't be bothered even when what you need is right there in front of them. Supplies that our tax payer dollars also pay for. Customer service and kindness go a long way. Part of that staff needs to be released from their positions and hire someone who appreciates their job.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.

Incredible staff. Efficient and polite. I'm surprised of the bad reviews I've been living here…read morefor 5 years and never had an issue while doing personal and Business mailings. Even passport filings are a breeze. Keep Up The good work

It's a very busy post office - don't look for an in and out experience. However, everyone behind…read morethe counter was friendly and helpful - even to the rudest of customers. They took time to explain what was needed if you made an error, allowed people to correct it right there without having to get back in line, and ensured all information was provided for a thorough experience. Did you know? If you have a box that says wine or vino on it they can't take it!? You have to mark out anything related to and then they can. Never knew! Or if you are shipping books, you can have a certain type of discount applied to your shipping cost!

Amazing customer service from Adrian!…read more No wait during a Friday lunch hour. Super helpful staff. I will be using this location for all my USPS shipping needs!

The wait time has really improved here. I popped in during…read morea late lunch and there wasn't a line. I completed an important certified mailing. The service is always great. The staff are always helpful and ready to assist customers. I am appreciative of kind postal workers because I can't say the same about the location closer to my home in Raleigh. Although this is downtown Cary this location is still very convenient to parks and restaurants I frequent.

Above and Beyond Service. 100 star performance. Kwaku Ayim-Korankye mentioned that they may not…read moretake my picture submission because I wore a white shirt and recommended a darker shirt. I contemplated going back home to return and then proceed with the photos. Kwaku then went to his vehicle, provided me a shirt, commenced with the photos, and saved me a trip. If that isn't Platinum Service, then it does not exist. I personally asked for his name so that I could recognize this young man for his generosity. I have never experienced such a selfless act in my 40 yrs of life. Take a bow young man, you will be a successful man with such acts of service and kindness. If there were a million Kwakus, the world would be a Utopic place!!!!!!!!!

It was fine drop off package and went on my way. Nothing more to say. It was just fine.read more

Friendly, efficient, and affordable. I'll take the easy-going people here over the post office any…read moreday. I only find the need to use this place maybe once a year at the most, but when I need them I'm REALLY glad they exist.

Great little shipping store with top-notch customer service!…read more Bring the items you want to ship and they will help you decide the best way to get them where they need to be quickly and at the best price, whether it's Fed-Ex, UPS, or USPS Priority Mail. You don't have to waste time printing or handwriting labels...they do it all. Just bring your mailing addresses and they will print the label, pack the box, and send your goodies (or fra-gi-le leg lamps) on their merry way. They will also sell your items on eBay and split (somewhat) the profit with you. You can also find delightful, scented soy candles (smells amazing in this little store), quirky artwork and even golf shirts for sale here. Super convenient, quick and easy!!

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

5 stars! I drop off packages here all the time and it's always quick and efficient. I always see…read morethe same employee and he's always kind!

Thomas' attitude and demeanor are horrible. He definitely had a problem with certain people, and I…read morecould tell by his snarky answers. He consistently gave us overly inflated price quotes. Thomas is by far an incompetent, disrespectful, and unhelpful individual. This ineptness is evident in his poor listening skills, demeanor, and lack of customer service knowledge and competency. I finally gave up trying to help this very young individual learn true customer service and left the business only to go 1 mile further up on Davis Drive to The UPS Store. Their demeanor and customer service were superb. The employee there had a wonderful personality, and was eager to assist. He provided me with the correct delivery quote. This proved to me that Thomas was quoting exaggerated figures which, were twice the amount. I believe this is a constant behavior towards people of a different ethnicity by Thomas. If I could have given this establishment 0 stars I definitely would. My advice as a trainer in customer service maybe try coaching this employee as he lacks all the traits and characteristics!

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

I couldn't understand a word that guy said at the counter but they accepted my pre-paid packages…read moreand give me a receipt to prove I dropped it off, so I am good for now. Hopefully the package reaches. The shopping center is conveniently located in cornerstone - there is boba tea and pizza next door if the workout from package drop off has you a bit hungry. So will be using this more - it is near the Fedex location on Maynard Crossing.