Best run roofing service anywhere. Replaced my existing 24 year old tile roof with a spectacular…read morenew tile roof replacing bad wood, wind vents, stucco repair, soffit, re-engineering flashing, etc. etc. always on schedule and management, staff, workers always courteous and patient taking great pride in their workmanship. If you have any credibility concerns about this company don't! You will not find a better roofing contractor.

Roofing repair quotes and courtesy giving information about how the process goes from beginning to…read moreend! Quality materials at good prices making the repair or replacement last for a long time! The company is so conscientious of the Special needs community to provide support and make the disabled community thrive! The company is so generous and appreciated by us! Thanks for all you do!

I have a flat roof in my house and these people installed a new roof for me and sent me a bill for…read moremore than $8000 for simply the wood they claimed to replace! I was shocked and after for an itemized bill to prove it which required obtaning a lawyer to help get. I was then given a list of wood and sent some photos of the wood they removed which was exactly how I expected!! After the roof was installed I asked for someone to come show me how it was tapered as it's not even visible to the human eye, the person that came was so rude an told me I wouldn't be happy with anything. if it rains there are puddles all over the roof! My experience with this company was one I wish I never had. My flat roof is only 1377 sq feet!

We had a new roof put on by Southern Pro Restoration via Lowe's…read more Also, had a wind mitigation certificate done, so my homeowners insurance costs less money. Ask for it!!! Southern Pro Restoration did an excellent job!!!

I want to thank the folks at 7 Days for the great job that they did on my roof. After fighting with…read morea previous roofer about fixing leaks on the roof, It was a pleasure to work with professionals. Their service was on time. They paid attention to detail. They offered us a very fair price, considering the bids we received from other companies. I have had to deal with 3 or 4 roofers in the past and none showed the professionalism of this company. All in all, it was a good experience. I would heartily recommend 7 Days to anyone looking for help with their home or business. Thanks 7 Days and I'll see you next week !!

Don't bother. Some how they've "lost" their roof repair team. My roof was damaged in the Milton…read morehurricane. After many excuses the final one was ... We "lost " our roof repair team. They never answer the phone so they sent that in a text so that means I have it in writing.

This business used to be great-until new ownership took over. Hire a different company for…read morereliable, trustworthy service. I had some work done prior to it being sold. No problems at all with them. When I needed some follow up work done-which the previous owners knew was a possibility. It fell on deaf ears. I emailed and talked to Jessi and Brandon. I made it very clear how important this work was needed in order to have my house with a new addition fully insured prior to the peak of the hurricane season. I sent emails 7/14, 7/20, 7/27, 8/1, 8/15 with the only response from the 7/14 email-stating my needs would be addressed. My attempts at any phone calls went unanswered-except the first call, 7/11. Then I left messages about the sense of urgency needed on-7/14 (2), 7/25, 8/1 (3), 8/3, 8/4, 8/8. The message I left on the morning of 8/3 actually received a return call. I thought great this will get taken care or now. Nope. I wasn't empathetic listening to Brandon talk about all of his follow up needed with his new business he purchased. He knew I needed TPO work done as soon as possible. I made that very clear. He said he would get a hold of his TPO team and get back to me. Which never happened. Mind you this is early August with hurricane season fast approaching and work not scheduled to be done yet. After more messages left, I had no choice but to hire a different company. Fortunately I had somebody responsible and organized enough to get me on the schedule and get this issue corrected. Now, Brandon could claim that this TPO roof with a huge wrinkle on it was at fault of myself and my building contractor. Either way whether or not it was follow up for him to do at his cost or follow up to do at my cost he was not interested whatsoever in doing what an equitable company would do and that is to take care of their customers. To top it off, now he claims that I voided my warranty with him because I had no other choice but to hire a company to do follow up work that he was completely unresponsive to doing. So I guess he can just dust his hands off and be clear of this prior customer to his newly acquired company. A little background about myself. When I find a good company I am very loyal. I don't set unrealistic expectations. I expect the basic needs being met when called. I will expect return phone calls. No customer should feel the need to be constantly following up with messages that fell on deaf ears.

The estimator, Gage, was on time and went about his work. Next day, I had a reasonable estimate of…read morethe repair, but he cautioned that the men might encounter more repairs etc. when they removed the sheet metal. I am so happy that I made the decision to get this repair done now. We're just a few weeks from storm season here in Florida, and the damage around our chimney was extensive. The work extended to actually repairing rotten decking and below that, the actual rafter frames needed to be sistered with new wood to restore it to a secure set of rafters. The men were efficient and workmanlike, breaking only for lunch and one run to the lumberyard to get more wood, and another sheet of steel. Other than that, the Gage had made a good estimate and most of the materials were ready for the work. We are now considering a full roof replacement due to new understanding about the poor quality of the initial roof installation. I recommend A3. I invited them to bid the replacement, although I have not yet heard what the final amount would be.

Our roof has lost shingles, can't get ahold of A3 roofing, been trying for over a month. Leave…read moremessages and they won't respond. Our roif is still under warranty and we had to hire someone to replace the lost shingles. Now our contract says shingles for up to 140 miles an hr. We haven't had any winds that strong. So ....poor workmanship...I would think twice about them doing any business with. Very unprofessional. Still can't get ahold of them. Sad...

The job (2 buildings) was completed properly and on a timely basis. I would use them again.read more

Rude Rude Rude!! We had an estimator come out without…read moregiving notice, showed up and we were confused on what he needed, told him to hold on while we contacted the owner he said "I have plenty of other things to do since you guys clearly don't know anything" walked out and left!!! Showed up in a beat up run down truck that didn't look good for business either. Tried to call the office and they sent me straight to a full voicemail box!! Clearly they have no idea what customer service means. HIGHLY DO NOT RECOMMEND.

First of all, I have lived in my house for over 30 years. It is a 1920's home and I have had a ton…read moreof work done throughout the years by many different companies and I have never left a review. I was so impressed by this company that I felt compelled to write this. Daniel, the owner and his wife Karen are just gems of people and their project manager Jesse was just as impressive. Most people do not show up on time and communication is not always the best with other companies that I have worked with. Not only were they on time every time they said they were coming over, but Daniel was in constant communication with me throughout the entire process. And finally, the quality of the work was amazing and they cleaned up my yard and any debris from the work and then some.My roof looks amazing and I love it! If I rated this company 1-10, I would say 11. If anyone needs a roof they are your ppl. Not to mentioned the most affordable one.

Four month old Roof he doesn't know how to lay TPO he doesn't know how to apply the product…read morecorrectly.

Five Star Posted Just a horrible experience. Please look at…read morethe 1 and 2 star reviews. The vast majority of those other experiences align VERY closely with mine. Read those reviews before you decide on Five Star. I wish I had. On to the horror story... I wanted both powered fans (I already owned these) and also ridge vent in case of a power outage. They installed the fans but no ridge vent. They also didn't refund me or my insurance when they hauled off all that unused ridge vent. The fans aren't even installed properly because they're partially covered by plywood and 2x4s. Why would they even install it there? See picture. They pounded the drip edge on so hard that it dented the fascia and left a black spot. They left tire marks in my driveway and nails that I'm still picking up 3 months later. They screwed up my kitchen lights by dropping stuff into my attic and damaging the cans. See picture. On about May 7 (only a couple days after installation), I called to tell Robert about these issues and he said he'd have it fixed. He didn't. On May 17, I texted Robert for a wind mitigation recommendation AND I thought it would jog his memory about the driveway and drip edge. No response. Five Star called demanding payment and I said the job wasn't done. She told me she'd get someone on it. She didn't. Time passed and some snotty rude manager named Justin Ely called demanding payment a week or so later. I said the job wasn't done. He must have contacted Robert for details because a FULL MONTH LATER, Robert finally responded to that May 17 text on June 18. We'll get there soon. After listening to Justinand his condescending nonsense, I wanted to be done with these people and their incompetence, poor communication, awful follow-up, horrendous accounting, greedy attitude, the damage, and simple misunderstandings being blown completely out of proportion. To avoid Justin, I told Robert in the attached text that I was very unhappy and offered to handle everything myself if he'd just take off $1500 from this $30,000 insurance job that was obviously inflated. I have 3 out of pocket quotes that range from $16-$24k. This message was sent at about noon. Robert didn't respond at all. I called the next morning at about 10AM. No answer. 8 or 9 hours later, he had still not responded and I called the office. When Robert finally called back, he informed me that they double charged me for permits and extra decking. So they're demanding payment with snotty Justin and they don't even have their numbers right. Robert said he shared my text and then got Justin in on a 3 way call. I told Justin I was disgusted with all of this and mentioned the $1500 to just be done, give a good review, and I'd pay immediately. He got all upset, accused me of extortion, and threatened to sue me if I withheld payment. Justin told me his only goal is to make money. He asked if I ever give up any of my commissions and laughed when I said it's only happened twice in 25 years, but I will absolutely do right by my client even if it costs me money. Customer satisfaction is so much more important than mine. He then told me he'd also sue me if I told my neighbor about this. My neighbor signed up for a $30K roof on my recommendation. Seems like a good reason to try to make a me happy! On top of that, I'm also a Realtor who gets asked for contractor recommendations VERY routinely. If my roofer hadn't retired, I wouldn't have been calling Five Star. Now, I just remind the other 397 Realtors at my office that they should not be recommending or using Five Star. In the end, I got excuses and a $100 wind mitigation report out of them. They got a bunch of free material for another job. And I had to repair my own drip edge, fascia, lights, fans, and driveway. I'm so glad to be done with Justin's rollercoaster of incompetence and foul language. Until Justin got involved (after the text I posted), it was completely salvageable and polite. He's the problem. Despicable all around.

I am not satisfied with the level of customer service that Scott provides at Fivestar roofing…read more Dishonest and poor communication. I do not recommend Five Star Roofing.