efficient and price-quality cpmpetitive opening hours…read moreextended a plus . . ......,

I walked in this morning to send a package and was greeted first and foremost by wonderful smell…read morecoming from the store. I asked the two beautiful young ladies what was that smell was it a shampoo what were they wearing what did they burn. The graciously gave me a card that had the only information and they sprayed the card so if I would remember the sent. That was just one little detail along with their smiling faces, sunny disposition, willingness to help effectively and professionally, and the fact that they taped the box no charge were all just my reasons for calling this place my UPS store. It's the only courier shop that has a 4 star rating while take a look at the grumbling reviews on any platform they don't exceed 2 star. It's clean, well stocked, neat, offers a host for great services including notarizing, shredding, printing etc and the staff is stellar and always helpful. They are all UPS stores but franchises so you are dealing with small shop owners. Even if I have a closer UPS I make it here hands down. I support great local businesses.

Worst customer service I've experienced. The employee was rude, nasty, and clearly unhappy to help…read morecustomers. If you dislike your job this much, maybe it's time to find another one.

Absolute worst! Amazon order that FedEx said tried 3 times to deliver saying I was not home (I was…read morehome. Liars). Left no 'Attempted Delivery' notices. FedEx returned items. Amazon Customer Service cheerfully re-ordered my items for me. Copy/paste FedEx's 3 more delivery attempts. "No one home" (Liars. I was home) and no 'Attempted Delivery" notices. Telephoned to locate package so I could drive over and retrieve them. Again FedEx returned my items to Amazon. 6(Six) DELIVERY ATTEMPTS. Nada. As a child age 8 through 13, I delivered newspapers for 5 years in the rain and snow and heat of summer because IT'S NOT ROCKET SCIENCE! ... PICK UP BOX, PUT IN TRUCK, DRIVE 0.9 MILES TO HOUSE, PUT BOX BY FRONT DOOR, DRIVE AWAY... YOU'RE AN ADULT DOING A CHILD'S JOB AND YOU ARE SCREWING IT UP!! p.s. - UPS has no problem delivering here.

I recently moved back to the neighborhood and have been in 4 times in the last few weeks for…read moreprinting or shipping. I was surprised each time by the customer service of the girl at the front desk, who was always a little bit rude and unwelcoming, but I let it slide. Today it surpassed all levels. My husband dropped off a business package for DHL at 1pm on Tuesday. We printed the labels, and they applied them and took the packages. According to the website, pick up is daily at 5pm. I see from the tracking that the packages haven't moved. These are urgent international business packages, extremely expensive, and prompt shipments are vital. I called on Wednesday, and was told that DHL didn't come Tuesday, but they would be coming on Wednesday. Again, Thursday morning there is no update, I called and she said DHL didn't show, and I can come pick up the packages. My husband went to pick up the package, and he complained about the service, saying that the customer should be called and informed that there was no pickup, and that timeliness is extremely important. She said "Don't tell me how to do my job", and said "I'm not giving you the packages", and proceeded to take them to the back and said "Have a good day". My husband said "what is your name, you're rude. Give me my packages". She ignored him continuing to the back with the packages, and so he walked behind the counter to retrieve our packages, videoing to document. She turned around and said "Rude?" and made a fist, and began to physically hit and slap him to prevent him from taking the packages. We have it all on video, and I'm sure it is on video inside the store. This is attempted theft and physical assault, my husband is quite shocked and upset. This is absolutely unacceptable. We expect to be provided with a phone number or email through which we can reach the OWNER ASAP for an explanation, or else we will file a police report.

Diego and Michelle , besides being warm, personable and friendly, are diligent, prompt and…read morecourteous. I love having them nearby to fulfill all my postal needs, whether faxing, emailing, copying, shipping and mailing, whether domestic or international. They are an important presence in the neighborhood of Eastern Shores and North Miami Beach. It would be difficult to find such an instrumental force as this business within the neighborhood.

Save yourself the torture ! You have one poor employee trying to service like 20 people. What…read moreshould take 2 minutes always takes soooooo much longer. Terrible. I can't tell you how many times I just walk out because it's too much. It's the closest location to me, but forget it I would rather drive further. Go somewhere that services more quickly. This place loves to waste your time.

I wantMarcus is extremely rude and does not respect FedEx customers. I arrived at 2:10 to drop off…read more2 packages only to be told that he was about to leave and needed to close the store. He even shoved me while I was standing in front of the door. It was a huge waste of my time and money to get to their store.

The address on the package I wanted to send was confusing . The attendant at this UPS store was…read morevery helpful trying to make sure that it went to the correct city . She was patient and spent a lot of time with me

Very bad customer service. They can not apply one simple tap to close the boxes . Said that's the…read moreboss said that. There's the first UPS store have this rule. Waste my time. Never ever come here again.

Always great service and fast. Friendly and fair rates. Sol has helped me the last few times and…read moreshe's been excellent! Really the best place for shipping things out. They make a burdensome activity feel like a breeze!

My fathers fave place to get things notarized "the right way". This place seems to be patient and…read moreunderstanding regardless of the size of the task. He uses their services quite often and I'm yet to hear him Complain. Thanks for helping my dad! #liveandlove