Love the place Very polite and respectful…read moreI do recommend the DHL shipping The guy did explain to me for everything How to pack and send the order

Completely horrible. From the delivery, to the customer service. They went to the wrong house after…read moreI have proof in my email of confirmation of address. They tried to completely pin it on me instead of appeasing the damn customer and coming to the correct address. I had to reschedule TWICE. The window of delivery from 8am to 8pm with no estimate is absurd as if someone has 12 hours to wait for a package. Customer service rep wasn't helpful, had an attitude problem and didn't help me with the fact that their delivery driver was in the wrong.

Why is the WIFI almost always out at this location? Happens way too often for this type of…read morebusiness? Who should we reach out to to have this resolved? Aside from that, staff is great and all is good when fully up and running.

4 guys in there on 5/27 at 530. Only 1 person doing returns while 3 guys are packing stuff up. Only…read more1 could help us. Then he told me i was taking too long and to move aside so he can help the next person. But he should have finished my returns I was having a hard time getting the screen up with the returns. Instead of helping me he took the next person. So i asked the other 3 guys if they could help finish my returns but all 3 said they had other jobs to do. I didnt get the guys name but the other 3 also refused me. Of course i got mad. Meanwhile the line was now out the door. The problem started bc 4 people working there only 1 doing returns. Why??

the whole system. my niece got a card two months later. no reason given…read more I put mail in various post office boxes ltrsca re lost and not gotten. I have not g9tten stuff.

It's the 21st century, and as much an anachronism as the post office is, this particular one…read moreoperates at an 18th century level. The lines are excessively long, and the counter is typically staffed by only two people who if were matched up in a 100 meter race against snails, would absolutely lose to the snails. No matter how busy or packed this place gets, the staff exhibits no sense of urgency or expediency whatsoever. And their mannerism is lacking in the most basic of customer service skills - courtesy. I dread any occasion I have to visit this establishment even more than a proctological examination.

I accidentally mailed a very important, time sensitive package intended for a residential address…read moreto this shipping center. I think I have middle-age early senility. I emailed the center to ask if they could hold the package for the intended recipient so that she could come pick it up. He replied, saying " no problem. He could do that for me." I was so relieved that he would hold a package for me that I offered to pay him a fee for holding it. He politely declined, saying, "Next time" I did this once before, at a different store, and the person was also very nice, but he said that you should leave a good review of my place on yelp and on Google. But the gentleman from this shipping center said no such thing. I am posting this review without any nudging from him. I really respect the gentleman. The recipient of my package also said that she and her mom regularly use this shipping center and confirmed that "they are super-nice."

Amazing experience and extremely helpful staff. I wasn't able to get the persons name, but he was…read morean older gentleman. I had an issue with my labels and he was able to help me resolve the issue. I would definitely recommend coming here for any fedex package needs.

I like staples but I tried to return something to Amazon and the Chinese rep was rude in mailing…read moredept. She wanted me to fill out paperwork I have returned to Amazon before and never needed to do this. I asked her she would not say. Then she looked for measuring tape could not find.There was a line of people. I asked her why was this necessary she would not say. Then she asked a worker to go get her a measuring tape. More time Then she asked me how I wanted to return a 40 dollar item. I asked why and she said return center was in Brooklyn. I live in Staten Island. She wanted me to pay 15 dollars I am a prime customer so I don't pay for shipping and returning. I told her forget about and left store. Very disappointed with her behavior. I will bring to UPS Store today.

Love driving 20 minutes down busy snowed in new dorp lane after a 8 hour work shit for Amazon…read morereturns to be down. The fact that they had a whole sign and everything pre made for this occasion tells me it's a frequent occurrence. Store doesn't answer its phone calls or else I could've checked before I got there.

Great, Helpful and Cordial Service! Convenient for dropping off packages for shipping.read more

Their employees are great! Extremely helpful and nice, young man at the front desk answered all of…read moremy questions and helped me ship a package. They only recently opened and most clients have now started coming to them because the usual post office nearby had closed down without notice. I have no problem with this considering how much better this location is considering it's closer to where I live and much more helpful. 5/5

I never write reviews as it feels like they're all paid for but I had to today. This place was…read morephenomenal. We had a tough print job that places like staples and canva even couldnt help us with. We worked with Rafael (i believe) and he helped us for over an hour and over two days emailing, chatting and just keeping the good vibes going as we delt with this annoying task. He was helpful, kind and patient. This wasn't even an expensive print job but we had the best quality. I am planning on doing all of my wedding stationary with this location and am super greatful that they could help us with a last minute print job distaster.

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.

This, the most reliable mail center, has been by my side over 7 years and counting! After I lost…read moresome important mails right after moving to NYC, I decided to get secure mail box that could give me peace of mind. After going through lots of reviews, I decided on this Greenwich Village Mail Center,which I am so glad I did! First of all, the service itself is impeccable. Especially for mail box service, all mails are kept safe even I sometimes go to retrieve after over a month long vacation (and this time with this corona virus outbreak) ! If I get a package delivered, they will send you their own tracking via e-mails so I can track that specific package using password. You can drop off mails and boxes to be mailed with easy and fast ! If I have any question, I can send them e-mails to communicate anytime! Secondly, and more importantly, the customer service in person is even better. I just love going in there to get my mails and say hello to them :) The gentleman who runs this place is just so easy to get along with. He and his staff are also so understanding and always willing to accommodate you. Over the years of my life in NYC, this place has become my stable place. If you are looking for mail box service or simply to mail some package or print something, check this place out and you can thank me later!

During this pandemic, especially during the height of it during the spring season, Greenwich…read moreVillage Mail Center went above and beyond to try and make sure it didn't close and us customers could get their mail. Keda and Sundi are pure examples of resiliency and loyalty for working during a time when so many are uncomfortable leaving their home for anything, much less to work. One of the best decisions I made in moving to NYC was signing up for Greenwich Village Mail Center. P.S. Kedi and Sundi deserved LARGE raises in my humble opinion!