Not sure if he's the owner, but the guy at the counter looked like he's just sitting there waiting…read morefor retirement. Didn't look up, didn't offer help, just a poker face the whole time. If he's running a business, he sure doesn't act like it. Zero customer service.

I would absolutely recommend this company to family and friends They were very receptive to my…read moreneeds. They were courteous, friendly and professional. They definitely have a customer for life! Thanks Postal Plus Copy Center for making my life easier in taking care of my service request. The care you exhibited was very valuable in meeting my needs! Thanks for valuing your customers' need!

Horrible service , my husband sent me a package from overseas to houston on the 24th of may and…read morethey said it would arrive may 31st end of day (which is already not an express type service if it takes one week!) even though, I waited one week and today they claim to have come to my complex and couldn't get the gate code so they just left instead of asking leasing office or calling me! And they say they just want to help me over the phone when I spoke to customer service one entitled asshole telling me to listen to him because he's helping me! I was furious , he wasn't helping me he was just saying then I'd just have to wait till tomorrow...f***ing A**hole ...the worst Service ever , never ever use them! FedEx is the way!

This shipping company has the best customer service that I have ever experienced. I came here to…read moreship a package internationally and they gave me the best possible rate, it was way cheaper than if I had to go to FedEx or DHL. On top of good rates, they were kind and accommodating I recommend anyone to come here for any shipping needs.

So far I've only dealt with the usual mail and shipping places but this place just goes to show how…read morepeople can really love their job and mean it they were very quick on executing everything I needed or asked and with a sincere smile on their face never have I met people in that type of business and the atmosphere really feels nice and very positive I would recommend this place to anyone who need anything quickly mailed or delivered without problems and with top of the line professionalism go there!!

As a small business owner, I've been using this location for all of my business and personal needs…read more Customer service is top-notch! Staff is friendly and welcoming.

as a small business owner, i have been coming to grand lakes postal for the better part of a…read moredecade. the lady at the front is probably my favorite person in the world. they always ship packages on time and are so helpful. there are so many things you can do there like rent a PO box, get something notarized, rent a uhaul, or even get a unique gift or card for someone.

I've been coming to this place since they opened. I believe it was around 2003-2005. The customer…read moreservice is amazing. I've dropped off plenty of packages at other stores to know that most of them do not accept drop off and if they, bring your own supplies. I was taping my box and the guy saw me struggling with the packing tape, he immediately came and let me borrow scissors. Not many post office businesses do this. I highly recommend. Their customer service is top A.

I chose this location as it is close to home and I needed a PO box for my side business. I…read moreexplained to them that I would be receiving packages and mailing using the address, which they were fine with and I gladly paid an annual rate of $300 for a large box since I would be getting packages. I mostly ship using my own discounted shipping labels and needed a place to be able to send and receive without having to drive to the post office. I even used their services to mail a package (with a 50% upcharge) because I want to support their business. Recently I went in to drop off several packages and the owner refused to take any USPS packages from me, he stated he only takes FedEx and UPS; rather than argue with him over it since he had a customer I left and drove to the post office that was 20 minutes away (mind you this is on my lunch hour). I called him later and he explained it is a liability issue for him since the USPS does not scan packages and if something gets lost it is his responsibility or a Customer will at least blame him for the loss and ask him to compensate them for their loss; understandable response. My problem is that at no time did they say they would not accept USPS packages when I signed up for the PO Box (the $300 fees are non-refundable). So I have a PO Box for the next year which is almost useless to me since I cannot mail out from that location. If you choose to rent a PO Box here be aware that they do no accept packages from literally the largest carrier of packages in the United States but they will gladly charge you an inflated price to mail USPS if you buy from them, seems fair right? When I spoke to the owners they seemed like very nice people but with these type of business practices I would go elsewhere.

Yawan and EJ Thank you both for your help in making sure that my documents got faxed and mailed on…read moretime. Highly recommend for their thoroughness and kindness. I will be coming here from now on for faxes, shipping documents or packages, making great copies or, getting any mailing supplies or cute stationary needs!!

Shipping out a package. They were so efficient and helpful! Definitely will be back here!read more

The team that works this location is super helpful and assist me with anything I need to get my…read morepackages boxed up and out the door, even if they don't profit from it. I have used almost all of their services and have been extremely happy every time!

This is the worst company in Houston to deal with! I shipped some vintage pasta bowls with them…read morefrom Texas to Las Vegas. They arrived broken in Las Vegas and I needed to file a claim,Fedex wouldnt let me file the claim it had to come from EZSHIP because they sent it. After several attempts to get them to file they finally did. Now I I can't even get them to respond to my claim and the status of it.It has been a nightmare dealing with these people,the absolute worst customer service I have ever received. I wouldn't recommend this business to anyone. Go somewhere else and save you time .They are a very poorly run business.

On- time, Fast and professional delivery service. Each time I've used this service I am always…read moresatisfied.

Great company! I could actually reach a person, and they were very helpful and patient. They…read moreprinted off an email and are going to deliver it quicker than if they had come to my house to pick it up. Thanks so much!