I've used this place multiple times and have no complaints! They are patient, kind and courteous…read more Buy stamps, drop off packages and ship from this little shop. There isn't a need to head to the post office. They have multiple options for shipping packages and have quite the variety of stamps. The service is great and always quick! Which is appreciated! Keep up the great work!

I am a local artist and have used them a few times for scanning my art/ printing and even shipping…read moremy pieces out to my customers. I have never had an issue until recently. I can have a lot of grace and patience especially for newer staff members who may not have the muscle memory for the job just yet, but I came in this last week, waited in line a bit, and was greeted and served by a newer team member. I came with a few art pieces (none bigger than 9x12 in size) I needed packaged and shipped to 2 different addresses. We sat in there a good 45 min waiting, watching the whole time, she struggled to pack them correctly and something in me knew I should have triple checked if the packing slips ended up with the correct boxes but I decided to trust her. Side note: One of those packages was going to a dear friend who just had a huge loss in her life and the piece I was commissioned to do was to commemorate them at the funeral. I gave myself enough time to ship it out so it arrived on time. I left after waiting a long while to finish up everything and got my tracking numbers. The first package arrived when it said it was going to (the one for the funeral) and she opened it and told me it was the wrong piece. I immediately called the store and Kim was very helpful in getting me new shipping labels to then send to each person and get them to resend each package. Very thankful for her help. I was informed that my inconvenience was noted and that a manager will reach out and follow up. It's been a few days and still haven't heard anything. I can have grace for the new trainee but this is when the importance of what's shipping comes into play, you never know as a customer service rep what's super important and what's not. This particular commission getting there late affects my business and makes me look bad for not getting it there on time. This person paid good money to receive this piece on time and was very disappointed. All of that being said, I will keep coming back, I won't let this deter me from support a local business but I share this experience more for the team. I know things happen and I'm really understanding, it just affected my business in a way that may make me reconsider if I should use their packing services and just package my pieces myself. I will still come back to scan and print and ship.

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

Justin was very helpful, friendly and made it very simple to ship off my items! Recommend this…read morelocation!

Why does yelp keep loosing or deleting my reviews. I have done a review for this location before. I…read morereally don't want to write it again. Staff is nice but there are not enough of them, the are often juggling too many things and seem worn out, I feel for them. They could use ore training too. I needed something printed and sent FedEx and the woman working the counter had no idea what to do. I came behind the counter, put in my thumb drive printed my files, located the shipping envelope, took her to the computer and showed her how to set up a print order in their system (which I had never done before) and sent my job though. She was able to check me out so I could pay. And no it wasn't her firs day, I had seen her there in other areas several times. I didn't mind helping her, I was disappointed she was left in an area where she had not been trained how to use the computer and do the job needed in that section. For some reason they have gotten rid of most of the office furniture and some of the office chairs and replaced it with flea market stye large bin filled with returns and junk marked down to almost nothing. It cheapens the showroom and brings down the whole place, they are ugly, the packages and items in the giant bins are open, broken and picked over.

Incorrect sales information, manager is rude and doesn't help . Sales are practically not existent,…read moremanager needs to be replaced

We frequent this store since it became our AMAZON RETURNS location, and the staff is handling our…read morereturns fantastically well, very efficient, courteous and friendly! No matter how many items are getting exchanged or returned. We highly recommend them over all the other Amazon drop off locations in Jacksonville NC!

First time I've ever gone to a UPS store that makes you "rent" a computer to then charge for the…read morelabel that's already paid for and just wasn't able to print at home. Store was clean and quick, but a little more than flustered that I just essentially got charged twice for trying to do things more efficiently.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

The nicest people! They were so helpful and nice! It is so refreshing to have such great service!read more

We needed help with our wedding envelopes and they were super super helpful and nice! Spent time…read moremaking sure they were right which was amazing! Will be using them again!

This location is a very spot with very little parking for customers. I'm not even sure there's…read moreenough for employees lmao. When we have shipments it's usually a pretty quick easy transition. I'd pay for the pick up service but we normally send multiple boxes and airs bit more than we wanna pay on top of shipping! I Dread coming because of parking but the staff is always very nice.

I can't believe the difference in service between the USPS and UPS. After having to write two very…read morenegative reviews for the Postal Service I am delighted to counter balance them with a five star review for UPS. It was my mistake when shopping and having a purchase drop shipped to my daughter. I was rushed in my shopping so when it came time to check out and pay I was delighted to see my daughter's name and address stored on the website. I clicked on her name, chose UPS as the shipping method and paid for the order. Friday night, about 8 hours after I had placed the order my husband alerted me to the fact that the order had shipped but to a wrong address. The address stored was a rental house where she lived five years ago. Oh my, what was I to do! I started by calling UPS and provided the shipping tracking number and explained the problem to the gracious UPS Customer Service employee. She asked what was wrong with the address and when I explained it was an old address in a neighboring city she said she couldn't make that big of a correction to the recipient address. She did offer that I could have the shipment held at the UPS Customer Center in Jacksonville, NC and have the shipment held for pick-up. I called my daughter and she agreed this was the best option. Today she went to the UPS Customer Center in Jacksonville, NC and had a very positive and smooth experience. She called me after retrieving the package and exclaimed how nice the lady was that she dealt with. So I made a purchase Friday afternoon and it was available for pickup today, three days later, on Monday afternoon. Woohoo, UPS deserves five stars. (USPS needs to take a lesson from this service.)

Staff is always friendly and helpful! They're open when the post office is not! Very much a life…read moresaver at times! You can make copies, buy stamps and supplies and ship whatever you need!

William was very helpful and I didn't have to wait to be served. I needed a notary and the…read morelocation is very convenient. Great service.

Always has everything needed for all of us small business owners needs. Even just just pens I get…read moremost of my stationery because they always have what I need for any given time I could be driving down the road we have not had any paperwork like it has happened to me many times I had no contract invoice order many times forget to stop and get that stuff but you guys always have everything you ever need on hand

I was in Jacksonville for business and had a large amount of packages to ship on a daily basis and…read moreOffice Max has the closest Fedex location. It took a little bit to get the OfficeMax employee's on board with Fedex ship practices, but these guys were great! One guy in particular (young, light hair with glasses) went above and beyond his duty to help me out. While I was in the parking lot preparing my packages to ship, he continually checked in with me regarding the time and even loaded all my packages up to load into the store. Great service! Thanks for all the help!!