I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

This review will be a little tricky because it involves more than just the Postal Annex store…read moreitself. I had five boxes that needed shredding which was supposed to be free from MFCU but the truck never showed. So after holding these boxes in my house for over a year I had to suckitup and pay for them to be shredded. I googled shred businesses and 521 Yopp Drive came up without a name of the business. I called the number that came up 910-400-4188. I was on the phone for 11 minutes while driving to the location. I searched more on the phone because I could not find the dang store. You have to click on another section to see the location which then still gives the number above, and then states 521 Yopp Dr #214, and .50 cent per pound but could be higher. This is not acceptable information. I finally saw the Postal Annex while driving around looking for 521 Yopp. I went in very frustrated and told the girl I have been driving around looking for 521 Yopp. The website is horrible. The number I called is not yours. Dedra was very understanding and sweet. She came out to the car and help load the boxes (because of my bad back) and then kindly took care of the process. I was thinking 50 cents a pound and when the pounds kept going up (didn't realize how much it all really weighed) I was surprised that it only cost me $45 when I was thinking $25. When I got home I saw the price per pound at .99 cent. Wow that is not what the website says. So I called the next day to inform them that they need to have Shred Nation fix the info. My suggestion would be for Annex Postal to but their own info so it pops up under shredding searches. The reason for 4 stars, is the shred nation portion but staff gets 5 stars! Thank you Dedra for your help.

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

Such a great feeling to be greeted with a smile when you walk into a business. Friendly and helpful…read morestaff too. No need to touch the door. Just wave at the sensor, and Open Sesame! What a genius concept for when your hands are full with boxes...or for COVID precautions! They accept UPS, USPS and FedEx drop offs, so super convenient! Since Postal Annexes are locally owned, you're also supporting a local vs big box business.

Postal Annex customer service and quality of work is above and beyond next level. Tara, Kay, and…read morethe whole team are kind, responsive and they can do it all! I use them for everything from sending things abroad to printing thousands of prints at a time for work. They can do high quality prints on nice paper for very reasonable prices. I try to give them 5ish days heads up for larger projects so we can work through the details. They nail it every.single.time. I've stopped going to any other postal or print places- do yourself a favor and give them a try.

Jeffrey Brown helped me today with notarizing a document, packaging and sending off a phone and…read morepurchasing stamps. He was very friendly and went above and beyond! When he saw I was doing adobe scan by my phone for my legal documents, he offered to scan and email them to me. Wow! He earned a new customer! Thank you, Jeffrey!

this place has gone downhill!! no customer service here! guy that helped me seemed like he was high…read moreas hell!! used the baby clothes that I just bought to kill a bug that was in his box.

I have been going here for over 5 years, Friendly, kind and helpful staff! Quick and efficient…read moreservice. You will love it here

Quick and efficient service! Friendly and helpful staff! Helped me ship two packages through FedEx!read more

Yesterday, I stood in line for 20 minutes in an overly crowded store just to discover they did not…read morehave a notary, even though they advertise the service. With two employees working and becoming a notary is easy, why schedule two workers at the same time with neither being notaries when the service is clearly advertised? Also, if no notary available, why wouldn't this be posted on the door or have the workers announce periodically at times when the line is wrapped around the store that no notary is available?

Amazing customer service, only place nearby that does Amazon returns, fast and reliableread more

Vic, Derek, and Kelsey were all wonderful to work with. We came in before close with a pretty hefty…read morenotary ask (and our toddlers with us as well to add to the chaos). They were so kind and stayed late to ensure everything was completed. They all went above and beyond with their service and we will definitely be back. Thank you!

Love the employees in this store. With all the online purchases I make, it's convenient to have a…read moredrop-off spot for Fed ex, UPS and USPS returns. The staff here is friendly and always helpful. I would recommend that you ask for a receipt when dropping off a package, so you can track when the shipment gets delivered. Plenty of parking and if you need some packing needs, this store has everything you may need.