I needed a quick livescan done and the guy helping me was so nice and friendly! He made everything…read moreeasy!! My results were back within a day and everything went so smooth!! Loved every minute of being in his shop! It was a pleasure doing business with him!!

If I could leave a negative 5, I would. I was expecting a delivery of wine to this store. I called…read moreto verify that this could be done and the owner said as long as someone 21 or older was there to sign it would be fine. (This was the location suggested by the wine company because I wouldn't be home to sign for it). He said there would be a $10 charge. That was fine. Then I went to the store to see if the delivery was there and he told me there would be a $25 charge! Then FedEx called me and said they tried to deliver the package but he wouldn't accept it because it was too large! WTH??? Never go to this Postal Annex. Rude and condescending.

I've been coming here regularly and it's always a pleasure. Today there was only one young lady…read moreworking alone. But she was so professional and precise that she was managing both windows by herself. She was quick, helpful, professional, pleasant even when certain people seemed frustrated that they had no cell service. Whoever owns this location, is a very lucky person to have her in their employ. If I were hiring right now, I'd definitely hire her. This is definitely my favorite UPS location.

There used to be a very nice guy working in this location! Recently I see this guy with a beard…read moremiddle age .. very condescending and rude. It was few times I noticed and I let it go .. his way of customer service is horrible.. I would not use this UPS LOCATION any more!! Literally he is rude .. UPS is the last place to get bad service...

Amazon lost my package for 2 days and then delivered it but never sent me a pickup code because of…read morea software glitch that affected many people. Stephanie at Post Pack & Ship was AMAZING. She had the package but couldn't give it to me without the code. She helped me try to get the code from my phone and then I finally got hold of a human at Amazon and got the code. 47 minutes of me and my issue while she took care of other customers and her positive spirit never left. Great customer service and a fantastic person!

Very friendly environment. Attendants are very helpful I…read morehighly recommend this venue for service

Horrible!! So terrible I don't understand how UPS is still operating!!…read moreMay 28th my package landed at San Marcos warehouse. It's been ping ponging back and fourth between between UPS and USPS, I live 32 minutes away and no one will allow pick up. Today is 6/17 and I just got a notification that my package will be here on 6/13. STOP THE INSANITY!!!

Very rude and unprofessional employees, I believe the names are Paul and Josh. I have requested…read morethat Joe return my call, leaving messages for him. We have a UPS driver constantly parking in a red zone, next to a fire hydrant, in a bike lane, next to a crosswalk and truck is encroaching into the lane of traffic causing cars to swerve into the other lane of traffic. Lazy driver, police have asked him not to park there and he refuses to comply. He gets ticketed and tells the cops that he was trained to park in red zones and UPS will pay the fines. Have you ever heard of such a thing, crazy!

I usually go here to ship my packages. It is extremely convenient and the customer service is…read moregreat. Everything they have is reasonably priced and they also have neat items like Turkish lamps and birthday cards. If you need a document notarized they can help with that too. I highly recommend coming here if you are in need of their services!

I went in this evening to mail some very important paperwork and was helped by Nicki. She was super…read morehelpful and really nice. I explained what I needed and by when I wanted it to arrive and she helped me pick the best option. I always have a positive experience there and tonight was no exception. I was stressed about getting paperwork sent and her help and kindness put me at ease. Highly recommend!

Visited this location yesterday and Crystal went out of her way to help us with printing documents…read morefrom our phone and emailing them once signed. Crystal had excellent customer service and such patience with us. Give this person a raise, hard to find people like her now days!

Thomas was extremely helpful!!!! I went in on a Friday with an urgent print and he provided a few…read moreprice options for me. Was really patient with all the last minute updates I made in store lol. Let me know some tips for future print set ups. Super nice and helpful. He very attentive to my project and anyone else in the store.

Easy to get in and out of…read more Friendly service and fast notary service! If you want to send something out and ensure it gets there use UPS. Value and peace of mind that is priceless. What can brown do for you?

Without a doubt this UPS has the WORST customer service. They love to tell you what they cannot do…read more Everyone seems miserable at their jobs. I typically go to the UPS Store in Encinitas (shout out) they are beyond accommodating & helpful. Twin Oaks UPS hassles you about everything. Today the guy wouldn't let me leave my USPS package (small package) bc 'we're pretty full' that's after I paid $3 for a printout of the label. Sometimes if I'm in SM I will reluctantly go in but NEVER AGAIN. Absolutely terrible customer service and attitude.

I visited Postal Depot after being extremely disappointed at Staples, Solana Beach…read more I received excellent, personalized service at Postal Depot and I'm sure I will return again for basic copy services. Prices were low, and employees were kind and very very helpful!

Honestly there is no better mailbox stop for all your packaging, mail, notary, and gift solutions…read morethan postal depot. I've been a regular now for 5 years. Great prices and amazing service from the staff!! highly recommended!!!

Granted I came in on a Saturday morning, but they were short staffed and unable because of this to…read morehelp with my project. The employees I did speak to were very helpful but seemed overwhelmed.

I wanted to give a special thanks to Janet at the San Marcos location for coming through Printing a…read morevery difficult file on unique paper! She has a super positive energy and I came in with a problem and with skill and creativity, she solved the problem and I walked out with everything I needed! Highly recommend the location and Janet in particular if you get a chance to work with her in the print department!

I regularly have very high value audiophile electronics boxed and crated thru the San Diego…read morelocation. The store manager is also the lead "knowledge worker" that does all the custom work -- Joe. His ability to quickly and expertly make custom packaging is without equal in my experience. Moreover, his packaging has survived global shipping because he is so careful and competent. Todays shipment was a 130 pound subwoofer. Protecting the dynamic driver required making an inner sleeve to exactly fit the curved contours. A hot glue gun was used to bind high density materials to the required dimensions. See the pictures to understand the excellence.

They have everything you could need. Or, they will make it! Friendly service. Can ship all…read morecarriers I.e., FedEx, UPS,USPS