In all honesty, these kind of stores are dime a dozen. However this PostalAnnex+ store is weirdly different ... and in a good way too. I was looking to take some passport photos to renew my passport. Normally that would be an easy thing provided by store and it is. First thing you see is when you enter the store is a mess of boxes and people. I was surprised that they were on a first name with a few of the customers. After taking the photos, they even offered to help me fill out the form, cut a money order, and mail the application to the State Department. I was surprised at the offer and took them up on it. After a few minutes of work, it was all done and the application was in the mail. All this and helping other with mailing packages and renting out mail boxes. A job well done and thanks PostalAnnex+. read more

This place is just what I needed! I needed to get a document notarized and wanted to do it in the safest way possible, given the ongoing pandemic. I called and spoke with Margherita and she mentioned that they are able to do curbside notarizing. I drove over, and it was super easy! Margherita was friendly and professional. She asked me to bring my own pen so I can sign the notary book (she would offer one of hers if I didn't have one of my own), and it was $12. I rolled down my window, and voila! Gave her my credit card and she went into the store to charge it, and came back with the receipt. Hands down would come here again, just to support this place, even post-pandemic! read more

Margherita lives up to her reputation. She's a delight to work with, and very interested in helping you get done whatever you need to get done. I had an issue with passport photo pricing. I checked in with her on the problem, and she seemed very eager to fix the issue, and did so without delay. You don't often get this sort of service from a shipping center; if you're looking for a high degree of concern for the customer, go with Margherita. read more

My mom went to Korea on vacation, and realized she forgot her medication. I wasn't sure what would be the best way to do it. Margherita was amazing. She not only looked up the customs requirements, she actually sourced them and printed them all out for me. Went above and beyond. Highly recommend and encourage everyone to support this business! read more

Great customer service. The male employee patiently answered all my questions and helped notarize several pages.

I have now come here twice, once to ship off my passport renewal and another time to return an international item via DHL. I had gone to a few postal services prior to them, and this is the only location that has made my life so easy and taken care of my shipments easily and efficiently. Not to forget, the staff here has always been so kind and eager to help/answer any questions. If you have any shipping needs, I absolutely recommend coming here read more

I want to first say that if there were any reviews before this one they were false. Marisa Rubio used my account while she and her Father Alfred Rubio were involved in mail fraud. The owner Margariete ( she has an accent) held my mail aside. She gave my mail to a female named Sally on a regular basis. I was completely unaware of this that this was going on. She added (Marisa ) to my card. I was missing mail, and mail was re-sealed sometimes. I missed main events , for instance, my Niece's Graduation, my other Nieces Baby Shower. This was in Florida, There was a big Family reunion. I missed out on Birthday cards, that had Gift Cards My bills became delinquent. They took IRS paperwork , and important College Grant money from my Box while I attended West Valley College. Marariete held a check under her register. I would still go in to get stamps and envelopes, and that is when Margariete said she had a check for me, but my Box was closed. She, "said so she sent it back" She lifted up her register that was in front of her a minute later, and gave me my check that was not in an envelope. I was happy to receive a check, and I said so, then I left the store. I have a Civil Rights case against Postal Annex now. I am also writing Consumer Affairs. Also, My family and friends wondered why I never said thank you , or acknowledged anything they sent. This may have happened to you too. It's worth while to look into. read more

The best customer services. I really appreciate the friendly and warmest greetings. Thank you.

Update: customer received goods ! Please double check all labels, everyone including myself was responsible for this. Please check all shipping labels before shipping at this location. Fatal shipping error (made twice) . They refunded my entire payment which was nice for my 4 other packages that reached their destination safely. read more

Awesome experience. I went in for notary service and booked an appointment online to make sure the notary person would be there. The line was out the door when I got there, pretty common because people tend to stand 6ft apart inside. There were three employees working the front- I didn't have to wait too long in the line before I was directed to the notary staff member. The group before me was international- working with a translator and with international paperwork. I was very impressed with how much effort Andres put into making sure his notary services were perfect. Triple checking the paperwork it felt like he had a better understanding of what was required than the group. He took as much care with my common request as he did with the international papers. This place is pretty close to my house, I have shipped a cellphone to FL with them and used them for various other shipping things. The employees are human and I enjoyed their conversations as well. This was a top experience though and I wanted to share it. read more

Everyone here has been very nice and helpful. I never mail out or had to pick up packages because they're usually emailed or shipped directly to my house. This year because of work, I had to start mailing out packages. They get me in and out with no issue and helped me with whatever problem I had. I went in to buy some stamps. Got back to work only to be told I bought the wrong stamps. THERE'S DIFFERENT KINDS??? Went back to exchange and they refunded me and because they didn't have enough postcards stamps, one of the Worker went to pick up more for me and I came back later in the day to get it. QUICK SERVICE, Friendly, and convenient for me because I work in the same plaza! read more

You cant find any better service. Was helpful and solved any issues that were raised. Even came up with solutions of her own

Very good service. I had to get a document notarized scanned and expressed shipped somewhere. All services in one place so was very convenient. read more

I needed to get a bunch of documents notarized, some of them requiring 2 independent witnesses. I used Yelp's quoting feature and a number of companies got back to me fairly quickly. Margherita not only got back to me quickly on a Sunday, she had the best price and there was no extra cost for the witness signatures like others had quoted me. I went in on a Monday afternoon and got everything taken care of very efficiently. While there, the shop was was very busy and there seemed to be a lot of folks that were on a first name basis with her. Seems like she does good business and that must come from her and her great staff. Although it's not the most convenient for me, I'm going to go out of my way to do business with Margherita. Great job, keep it up! read more

This is the most convenient place ever for mailing/shipping anything. The owner Margherita is such a professional, knowledgeable, friendly, and efficient boss lady that keeps the place running smoothly with pleasant staff. I have basically stopped going anywhere else and am so thankful I don't have to sort out comparing USPS-UPS-FedEx-everything else now that I've found this PostalAnnex+ and am so glad they're in the neighborhood! read more

Highly Recommend! My newborn son just turned 2 months old and I realized I still needed to submit a notarized form for his birth certificate (I used Vital check) I had a moment to browse Yelp and came across PostalAnnex+. Margherita was an absolute pleasure working with from our first message. I was able to drive down within an hour and she even offered curbside service since I had my two kids screaming in the car. The whole process took 10mins and $15. I will recommend to all my friends and family! read more

Margherita and her team provide fantastic service. She has gone above and beyond, especially during the pandemic, to make tasks easier for me. And all with a smile and professional attitude! Please support this wonderful business. 5 stars plus!! Mary W. read more

As a customer and mail box holder for almost 10 years. I've Always receive the best customer service. Thankful for the dedication & effort Margaret, Thomas & Andres provide. Thank you! read more

I've recently had to come to this location to get various paperwork notarized. I've had positive experiences for each visit! They were efficient, professional and helpful! It was a great experience. Plus, they are open on Sunday's which made a big difference! read more

I had several documents requiring notarization so I shopped around for convenience and pricing. I was at first skeptical of PostalAnnex+ because their quotes were lower than any of the other places I looked at. My experience was completely positive! Not only did they honor the low prices they quoted but Margherita was the most honest, professional, and lovely person you could ever meet. I didn't bring a document with me that required witnesses but when I told her about it she said to bring it in and her and staff would witness absolutely free! I returned the very next morning. My only regret is that I don't have more documents to notarize because I would love to give PostalAnnex+ (and Margherita) more business! She is a 10! read more

I came here to get ink fingerprinting during COVID to renew a healthcare license. I was initially worried about coming here since the licensing requirement stated you need a law enforcement agency person to perform it. I called beforehand and was told they would be able to do it. When I came the PostalAnnex, I was helped very quickly! They were very professional and knew exactly what to do for fingerprinting. They even do a trial run to show you how much pressure to use. This was very reassuring since I've had fingerprint cards get rejected in the past. They recommend using both cards in case one set of prints don't come out as well. They also have the ability to mail it out since they offer shipping. Overall I was very pleased and would recommend coming here! read more

Hello and thank you very much for all that you do and I would like to say that this place are superb service overall and convenient for all I needed and so shocking that everything is in this place and save me time to go here and there. Instead only one place to go this business are one of the kind not like others. I will keep coming back until the end of my life and this is how I would say of how excellent is everyone in this business. Superb service and I give them 100% of they're service here. Friendly and fast service and knowledgeable. Thank you!!! read more

Super friendly, prompt with returning my request for a quote and efficient once I got there. I got a document notarized for a birth certificate copy, and it was quite smooth. read more

Went here to do the live scan and ink fingerprinting. The guy who assisted me was very kind and patient. He explained what to expect and guided me to have good fingerprint results. Paid $30 for ink fingerprinting including the card while live scan was $74 including DOJ/license fee. Before I went here, I also messaged them on Yelp and they were very responsive. If you'll need to print out documents, save them on your email since they don't accept USB. More power to this business! read more

PostalAnnex - Mailbox Centers Near Me - Santa Clara, California

Margherita replies instantly - she's incredibly polite, helpful and efficient. After trying to sort this for a week with other shops, she got my order done in 1 email. Printed, nicely packed, sent out, delivered. A few weeks later I needed the same thing - exactly the same experience. 10/10, will come again! read more

Just want to let you all know that this place is very good in what they do. I have being going there for a long time and every time I go there, I get a good service. Husband and wife owner and they both are very helpful and nice. They do everything you need they can help you out. I recommend going there for mailing, stamp, passport, package out, money order, key made and many more. Just go there and check it out. read more

The PA @ 2004 El Camino Real in Santa Clara, CA 95050 is an excellent, customer driven & responsive family business.

i went there to ship off my passport renewal to avoid the post office hassle. the people were friendly and very knowledgeable. a very good experience. i will use them again. read more

Great customer service, we have been using their service for the last 10 years and it hass been a fantastic experience, I look forward to working with them for the next 10 years. read more

I requested notary service in their parking lot due to the document signer is in a wheelchair. Margherita enthusiastically replied yes within an hour. Win! The estimate was $12 to notarize 1 document. I'll definitely check out their other services if I'm in the area. read more

Wonderful service by Magherita! I went in to get live scan fingerprint after getting my fingerprints rejected twice from the postal annex in downtown San Jose. The staff at downtown sj was very rude and didn't take the time to do my fingerprinting properly and was more expensive than this postal annex. Magherita offered great customer service and even apologized for me having to get my fingerprints redone even though it wasn't her fault. She was very thorough with each fingerprint and the fingerprints got approved. They even have corn huskers lotion to apply if your hands are dry like mine. I will definitely go here again for my future live scanning and she made a frustrating situation for me much better. Thank you! read more

This shop is my all time favorite small business! I always LOVE coming into this PostalAnnex+ location because of the exceptional customer service. The owners, Margherita and Thomas, are a joy to interact with and I always look forward to seeing them. They are both so positive, upbeat and thorough in their interactions with customers. Their approach to customer service is so rare these days. I have been a loyal customer for many years now. Whether I am dropping off a UPS package or shipping a box I am always impressed with their service. I never feel rushed or pressured to buy anything. Margherita would even offer tips on how to save money with shipments and I found this so genuine and memorable. It made me want to work with them any chance I could. They are very special people! Give them a shot! You won't be disappointed. read more

5hey are doing great, and ledy was super polite and friendly. Recommend for get notarized any docs

Wonderful and very customer friendly. Owner was very accommodating and helpful. Will definitely use them in the future.

This place is great to get lifescans for work they are always helpful and the price is great and they always answer the phone when I call I will always go here for lifescan it will be the only place I go too thanks for the great customer service read more

Everyone here was so helpful! I went here for help with my passport renewal. There were so many things to do - color print outs, passport photos, notarizing and fedex drop off. This was a one stop shop. Special thanks to Margherita who stayed beyond closing time and helped me sort all the documents out. They have a lot of experience with these applications and made sure that everything was in order- something I really appreciated. read more

-Location: It's located in a new plaza adjacent to Target. -Price: This place definitely offers a very affordable price when compared to other businesses for blue fingerprint cards (Form FD-258); $15/card. -Customer Service: Not sure if Thomas was trying to be funny but I don't think I know you well enough for you to joke about potentially using my SSN # or fingerprints... But either way, he was patient enough to redo my fingerprint card when he realized one of the prints didn't come out clear enough. However, I realized when I got home the form said to print information ONLY in black ink, but he used blue ink on some parts of the form. If I was submitting this form to a law enforcement position, my card would probably be declined. Since that isn't the case, hopefully, my organization will let it slide. TL;DR: Best prices for your blue fingerprint cards. Just bring yourself and your Driver's License, and Thomas will roll you away! read more

Absolutely the best service. I will continue to go back. The people are super friendly and helpful. I have NEVER had a bad experience here. I will always recommend them to my friends and family. read more

This is my 2nd time coming to this location and tbh i will keep coming back! Super friendly staff, quick and always honest! Shout out to Joseph for helping me out! read more

I know I'm not the only one that has been frequenting postal shops and the post office over the last 18 months. The postal annex is very convenient for me to drop by on my Target run to drop off packages. They will help print out labels for the charge of .25. They also tape up your package for shipping with no cost. They service for USPS, FedEx, UPS and other large providers. I've shipped via USPS and FedEx where they easily gave me different price quotes based on shipping time. The team members are always friendly and easy to work with. When I come and always wearing masks. The shop also has special occasion cards, packaging, toys for kids and other Knick knacks. read more