Great store! The new owner is young and energetic. The staff is still the same, Jamie and Kenny…read moreare friendly and knowledgeable and Rachel is simply AMAZING! They have helped in a pinch a couple of times with my printing projects allowing me to have a successful seminar. I highly recommend this store for all your shipping and printing needs.

Looked online for their Sunday hours. Clearly says open till 3pm. Hurriedly got ready and drove…read morethere to drop off an Amazon return. Place is locked and closed! Even the hours in the window say open till 3pm. Annoying because it wasted my time and gas. Listen, I don't care if you're closed on Sundays - that's totally fine - but don't claim that you're open and waste people's time. You wouldn't want people to do that to you, I'm sure.

Horrible customer service, incompetent over the phone, don't listen to communication and that's on…read morea good day. When they are open, and you go into the store in person, they tend to do a good job. But for a shipping store they close early, or close entirely at the most inconvenient times. I had a box there for 5 years and the only reason I kept using it was so I didn't have to use the post office, which tended to be more inconvenient than this store.

After 10 years of shipping packages here, I'm shocked to see such poor reviews! The staff has…read morealways been friendly, efficient, and so gracious with my questions/ignorance. I appreciate being able to compare cost of shipping between UPS, USPS, and FedEx. No complaints whatsoever!

I've used UPS stores in the past when I lived rurally and delivery of mail & packages would be a…read moreproblem. I've never had any issues before nor until I started using the Eureka UPS store for mail & package deliveries. One household member has had 3 packages verified (by text msg) as having been receive, only to be missing when she went to pick them up. I have had 1 item go missing. can't for the life of me understand why they keep losing items. But, I'm tired of it and would rather take my chances with UPS/FEDEX rurally than having our stuff continue to go missing. Sorry but can't recommend them.

They're always friendly even when I drop off prepaid items. The store is well stocked with office…read moresupplies and then some. Always seem to have a good amount of employees so during really busy times for sending packages it's never a very long wait. Good job!!

The guy running it in there is super greedy, and is only nice if he thinks you're gonna spend…read moremoney. (Which little does he know I always do- but I won't spend my money there after his poor treatment towards customers ). He is lazy and sits in the back doing who knows what all day until the bell rings when someone walks into the store then he begrudgingly shuffles out from the back.. I use shipping services all the time and have really great experiences with USPS and Other UPS partners but this is just a franchise. It's not actually the UPS business- and if you already have an actual UPS account, thie guy working at this store won't like it because that limits how much they can charge you. It's just a guy operating under the name of a UPS and overcharging the customers.

From the owner: The UPS Store #4515 in Columbia Falls offers expert packing, shipping, printing, document…read morefinishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Super 1 Foods Shopping Center Off Of Hwy 40.

Well,I guess new years eve is an official holiday for these people.I drove 75 miles and I cannot…read morebelieve they were closed! My aren't they special to take so much time off so they can celebrate new years.Very entitled .I saw at least 13 cars and trucks come and go while I was there wanting to get in! What the heck,nobody wants to work anymore.I promise I will never go to this store again.You guys really stink.

We visited this store for passport photos. We were greeted by the employees at the counter as soon…read moreas we walked in. Our photos were taken and expertly adjusted for size and quality as required. We paid for our photos and were on our way in about 20 minutes. A big thank you to Victor, the photos turned out great!

Sick and tired of drivers lies saying couldn't deliver packages because mailbox was full first of…read moreall UPS has never used my mailbox and the box was empty and I was home a half a block away the driveway was clear the package was and way to big for my box anyway I think there just lazy and didn't want to drive from kalispell to Marion iam in a wheelchair and it's difficult for me without a driver that why I pay for shipping and expect delivery not lies.

Zero stars. I tried shipping a package by UPS ground form the Kalispell Customer Center. The…read morefacility manager does not know UPS shipping policy, gave me incorrect information, and was extremely uncooperative. I'll never use UPS again.

I am so impressed with the customer service and friendliness of this Owner, Staff and Store to a…read morecomplete stranger (me) that I had to write about my extraordinarily good experience: I called this Polson UPS Store from California where I live as I needed to have some miscellaneous belongings sent to me from a family member from that area who recently passed. I was unable to travel to Montana and when the very nice lady who answered said to me "Don't you worry - that's what we do" when I asked if they would box/send/ship to me even if I wasn't there in person to pay, I knew I was in good hands. And it was a blessing to find this store and it's owner, Sindee. Sindee is the best, kindest, most efficient person I could have hoped to deal with, and in other calls I needed to make to the store before the items got delivered there, other staff members who answered the phone were also friendly and helpful. When Sindee called to get my cc number she also told me she would send a tracking number, which she did, and the package actually got to me earlier than she thought, and in perfect condition. There was nothing sloppy about their packing job and I have sent a picture of the box itself and how it presented when I opened the top. Because of privacy I'm not attaching further pictures but I can tell you all was in order, nothing had moved around in shipment, and I couldn't have asked for a more perfect result. If you are in/near Polson, please make use of Sindee, her store's services and her very appropriate pricing. I would give a 10-star rating to all if that were possilble.

Every time I walk into this store I am always greeted with a smile and a hello. I've never had a…read morebad experience here. All the employees are very helpful, understanding, patient and kind. I won't go anywhere else.

Best store in Bigfork, They are always helpful with your questions or shipping your items…read moreFrank

Great customer service at The Bigfork UPS Store!! I recommend them highly for shipping bronze,…read moreporcelain, paintings, everything! They are the best! Thank you Bigfork UPS Store!!

Absolutely Amazing service. I had a tracking question. The…read morelady who helped me took the time to make a phone call and fallow through with helping me locate my package . Never rushed, very nice and caring. Thank you for All your help.

I can't believe how amazing the staff is here. Bonnie is super helpful, and each time I have…read moreneeded help, someone has always gone above and beyond to help me. Thank you so much for being an outstanding public service, and not forgetting this very concept!