You never wait no longer than about 5 min for your appointment. They are very friendly and…read morecourteous. Everything they use in their office is state of the art. Great job John M Steinberg and associates

Dr. Steinberg and Dr. Paluka are both great dentist, I have seen them both. A lot of work has been…read moredone on my teeth and I would recommend them to anyone. All of the staff there are very friendly and professional.

I cracked a filling while traveling and did not have a local dentist in MI. The staff were so…read morecaring and got me in right away. Dr Herman and her assistant, Hannah, have excellent bedside manner and the atmosphere of the office and experience is indeed caring and gentle. I am so grateful to have found this practice.

I've taken my daughter here for two visits now. I am completely satisfied with everything about…read morethis establishment. I feel they took the time and extra effort to make sure they did the best job.

Dr. Robyn Mullinger is an excellent dentist and a very nice person. This opinion comes from an…read moreolder retired professional who can usually find the negative side of anything. The staff at Robyn's office is also very caring, pleasant and professional. Robyn is a good age for a doctor - old enough to have lots of experience, but young enough to keep up to date with current practices. As part of the latter, Robyn participates in a regional dental study group where several dentists discuss new technology and techniques. Her office has state-of-the-art equipment that allows her to do advanced treatments. She offers a very broad range of treatments/services ranging from the most basic to quite sophisticated. Showing Robyn's peer stature in dentistry, she is a past president of the Detroit District Dental Society. From a patient perspective, Robyn also is very good at explaining what needs to be done, why, how it will be accomplished, and the cost. She also presents alternatives when appropriate. Robyn values a knowledgeable staff, and explains what she's doing during treatment. There is a recognition that dental issues don't always arrive at convenient times. Office hours vary during the week, and include Saturday, to accommodate patient needs. Patient comfort is well managed - at no time during or after treatment did I experience any discomfort. The office is located in a well-maintained stand-alone building, with ample parking.

The work was excellent, the staff was warm and friendly. The…read moredoctor does an excellent job of explaining, be it of what the X-ray meant or why plaque has a tendency to build up, in an approachable yet thorough manner. I tried a few dentists where I live in LA and for much more $$$ with less service and attention. But now I just schedule an appointment when I know I am going to be back in the Detroit area!

Got notified about a visit I never scheduled or went to. Called their actual phone number. Went…read moredirectly to voicemail without any greeting to let a caller know what entity they have reached. Can't leave a message without any greeting my information if I don't know who they really are. Billing has always been screwy.

I was a patient with this office for close to 50 years. In the fall of 2023 and early 2024 I had…read moresome health issues and unfortunately this enabled me to not be able to go to the office to have my teeth cleaned. Once I was able to go, I called the office in March 2024 to schedule a cleaning appointment and was told I couldn't due to a hadn't had a cleaning in two years (it actually wasn't 2 years but getting close to it). I spoke with the office manager and she informed me that it was the office policy that one would have to see the dentist first at a separate appointment before scheduling a cleaning if one had not had a cleaning in 2 years. I have never heard of this type of policy!! Again, I was a patient there for over 50 years. I asked the office manager to look at my chart and my situation but she didn't care. She just kept saying "it's the office policy". I was frustrated and hung up on her. The next thing I know I received a letter from the new owner of the practice informing me that I was dismissed from his office. I did nothing wrong to deserve this. The only thing I did was, I told the office manager she didn't care. Which she apparently did not. I fully know if it was the past owner, which I loved, she would of looked into my situation and I would have been seen for a cleaning without being seen first by the dentist at a separate appointment. It's a shame this new owner, not even knowing me, decided to dismiss a long time patient all because I said the office manager did not care. On a side note, I was able to schedule a cleaning appointment with my husband's office the next day without seeing the dentist first at a separate appointment . They had never heard of an office having a two year cleaning policy. I guess everything happens for a reason and the moral of this story is: if you don't care that an office manager or new owner of this office does not care about their patients then go there.

I have been a patient of Marcuz DDS for many years, and I want to be clear that this review is not…read moredirected at Dr. Paul Marcuz DDS. I have always appreciated the care I have received from him. My concern is with an interaction I had with dental hygienist Melissa. During my visit, I asked for information about my son's upcoming dental appointment. As his father, legal guardian, and the person providing his dental insurance, I expected either the requested information or a clear explanation of any office policy that prevented it. Instead, the conversation included what I perceived to be unnecessary gossip, bias opinions, and commentary that had nothing to do with my request. Rather than simply addressing the question or referring me to someone who could, the interaction became uncomfortable and unprofessional. Later that same day, I called the office and spoke with the receptionist, who provided the appointment information without any difficulty or unnecessary discussion. Based on my experience, I encourage the practice to ensure that staff remain professional, avoid unnecessary personal commentary or gossip, and communicate office policies consistently and respectfully. While I have had many positive experiences with this practice over the years, this interaction fell well below the standard I have come to expect, which is why I am leaving a one-star review. Steer clear of Melissa.

Don't want to work with you when you need to reschedule your appt. Make you wait another 6 months…read more Now I'm going on 9 months of not having my teeth cleaned. After so many years of going to them to be push aside and not feel that important anymore. I'll take my business elsewhere and everyone else should that goes to this dentist!! If you're not treated wrong now! Just wait a few more years where your an established patient and you need to reschedule.

My crown fell out last night. This dentist office got me right in. This is a faher/son office…read more I will definitely be coming back here. I actually love it there. ( not really fond of dentist . Since i was little) Very friendly and kind. The whole office is. Thank you much!!!!

Have had all of me dental work done here since I was a kid (I'm 30 now). With my cavity prone…read moreteeth, I've been in a few times more than the average Joe! Staff is always extremely friendly and upbeat. Great family atmosphere and both Dr Leverenz (father) and Dr John (son) are excellent dentists! I have been out of the area for around 5 years now but continue to drive back (sometimes as much as 2 hours) for all of my dental needs!

Ideal and expert dental care with a hometown feeling. Dr. Malouf and his incredible team are the…read moretextbook example of, "Why didn't I switch dentists sooner?"

not handicapped friendly. Never had a dentist that left rough fillings in my life. NEVER GOING…read moreBACK!!!

This was the worse decision we have ever made. Nice people I guess, they were professional and I'm…read moresure a lot of people love them. However for my wife it has turned into 2 years of pain and problems. A simple cleaning has turned into a bad filling by this place and an infected root canal that is now turning into days of pain and a tooth being pulled. I still get the bill I'll never pay it. Next time a DDS tells us we need to get something done we will be getting a 2nd and 3rd opinion.

Love this office and Dr Maria. They treat you like family. My kids also love going to the office.read more

I've been a patient with gentle dental for over eight years me and my daughter she had all…read moreorthodontist appointments their braces on and off there was a day my daughter had Covid and I had to cancel an appointment within 24 hours. Remind you this was in February. It's now June they made me pay a $75 fee two weeks ago and I was a little bit late for an appointment today. Yes my responsibility because of my daughter's 24 hour cancellation fee and my late appointment. They will no longer let me schedule appointments only same-day visits for everything cleanings fillings everything so I couldn't get seen at my appointment at 4 o'clock. I arrived at 4:20 because they scheduled me for a 5 o'clock emergency visit because I have a piece of bone fragments sticking out of my mouth from having a tooth removed two weeks prior and a massive infection mind. They took me back at 4:30. Couldn't remember the bone because the infection was so bad I have to get antibiotics. They're allowing me to schedule an appointment for next week to get the bone fragment removed at that time. I have to pay $700 I have insurance so with my insurance I still have to pay $161 co-pay at the time of my visit to remove a piece of bone fragment that they left in my mouth two weeks prior that's causing a severe infection and will not go away until it's removed and we put on strong antibiotics. I have to pay for a service that I already paid for that wasn't done right the first time. The Dentist and hygienist are wonderful the ladies at the front desk, not so much and have no problem humiliating you in front of other patients that are there waiting in the waiting room. I am so sad and disappointed.

Very professional and efficient. I was in and out in just over an hour for a replacement filling…read more I'd definitely go back for any dental care need.

AWFUL. Went here for 4 years. Long story short when it comes to any serious care besides cleanings,…read moreDO NOT GO. The billing and front desk is unprofessional, shady and does the bare minimum. Needed my bridge done due to a failed implant and the front desk attempted to charge me 750 dollars when under my delta plan is 100% covered. This confusion on THEIR part snowballed into a month of calling my insurance spending hours on the phone due to the dentist office negligence. The office had to be called, begged and reminded NUMEROUS times to send a pre-auth confirming what I knew that my bridge was covered. Instead they sent my insurance company terrible, ambiguous and outdated things. My insurance denied what they sent twice sending me in a tizzy and perplexed. When I would call the office for updates they did not know anything and never called me to inform me of anything. I switched dentist.. got my temp bridge placed THAT day and what do you know.. they confirmed what I KNEW, my insurance plan that I pay for covers bridges 100%..

The office is clean, the hygienists and dentists are kind and do quality work (though I have only…read morehad cleanings here) but the front desk staff is deceptive with costs. I called 24 hours prior to reschedule and was informed of their $50 cancellation fee which I told them I could not afford, so I would rearrange things and figure it out. I had previously purchased their plan so I assumed my cleaning was covered by this. When I arrived they asked if I would like to renew, I declined and they sent me back. When I went to leave I was informed that plan had lapsed a few weeks prior and I would now owe $150 out of pocket-or I could purchase their $270 plan and it would be covered. They tried to claim they had told me it was not covered but that was not the case. By simply asking if I'd like to renew I had assumed this cleaning was covered and the next would not be. So maybe it's the ol' never assume situation but I felt this was deceptive, especially as I had just informed them the day before of not having the extra money at this time. There are enough quality dentists in the area that I'd rather give my business to one who is also upfront and forthcoming about costs.