Pretty large space with mirrors and low bench seats scattered throughout. Disposable sock boxes…read moresparsely located around the store. Selection relatively seasonal, with a good percentage of it cute; customer service was fine once they showed up... after five minutes of shifting our feet at the register. One of the larger businesses in the strip of beauty/food joints behind the Robeks and Coldstone. I meant to get one pair. But I walked out with two pairs, an awesomely ugly umbrella, and arch support gels, all for less than a hundred bucks. This is what happens when two shopaholics browse the clearance section. She got a hot pair of strappy evening heels, and I got two pairs of non-black closed-toe pumps to go with my growing collection of stockings at home. I had to will myself to not buy some of those peeptoe slingback heels. God bless the purple tag and red tag clearance items. I'll definitely be back to root through the back room again. Definitely sign up for their email list for coupons.

Aggressive sales tactics to the point of harassment:…read more Went to this store today to return a pair of unworn shoes with a receipt. Encountered Tina at the register. She asked for my phone number to bring up my DSW awards account. I informed her that I did not have one. She then asked for my # anyway because it would just take a moment to create an account for me. I informed Tina that I didn't want to create an awards account and only wanted to return the shoes. At this point, Tina has decided that she is still going to harass me to get a DSW awards account. She asked me why didn't I want a rewards account. I inform her that I was not required to have a rewards account to return merchandise and that I was also not required to tell her why I did not want something and that my NO should be sufficient. Tina, who still has not returned my shoes, informs me that "No is not an answer". She was basically demanding to know why I was saying No to opening an awards account. Only after I informed her that I knew my rights and was aware that there is no store policy that I must have a rewards account to return merchandise did she process my return. She thrusts the receipt in my hand. I informed Tina that I would be filing a complaint against her but she didn't seem to care. I guess this is DSW's store policy now to harass & try to humiliate their customers into giving out their personal information, also known as PII. Good luck with that. Thank goodness this is the age of technology :)

I can't say enough good things about this store and the owners. They are knowledgeable, caring, and…read moreso wonderful to work with. We were clueless when our daughter was prescribed SMO braces for her feet and then inserts for her shoes. Ut they made shoe shopping an enjoyable experience. I would highly recommend them to anyone!

We had a really great experience here getting shoes for my 2-year-old! I have had the hardest time…read morefinding shoes for him. They measured his feet and brought out several options and took a good look at the fit for each one. I really appreciated their patience and knowledge! They are taking great care during COVID with by appointment, private shopping for everyone. It was great! We will be back once he outgrows this pair. :)

If you have difficult feet look no further than The Next Step in Brambleton! With Chris' help he…read morewill work hard to find you the perfect shoe. Feet need TLC and a good shoe, don't take them for granted! This is the only shoe store I go to, it's worth every penny.

Finally, I don't have to drive to Tysons for comfortable shoes. Just starting working at…read moreBrambleton S&H...strolled over to the Next Step store to window shop; unfortunately they were already closed, but could see a great selection...and can't wait to go back in and pick up the new danskos wedge clog...

I've been to this store a few times…read more This time, I specifically came for a tumbler, for daily water intake. The choices were insane! Stanley galore everywhere..I mean, geeeez, an entire wall plus additional shelves. Then there were the new trending brands as well as the OGs such as Yeti. I definitely skipped all of these trending brands and went for one that actually looked nice and served the purpose. They do maintain the organization of the items pretty well, so kudos to that. The staff on the floor were nice in guiding me to the sections with the tumblers. I want to give more stars, but the checkout line was soooo slow. One customer decided she wanted to go back to the floor and grab another item. Instead of letting me go ahead or taking me on another register or calling another employee, the employee just had me stand there waiting....I literally had one item. There is plenty of parking available in front of the store.

I've been to this location twice specifically for the bike shop and I highly recommend it. They are…read morefriendly, helpful and have very good customer service. I will keep going back!

This TJ Maxx still is very tidy in the section we walked around. I didn't walk around like I…read morenormally would have. We came here on a mission and didn't deviate from the plan. The suitcases were all neatly organized, all the matching sets were placed together, all the carry-ons in one location, etc. The purses were a little cluttered, but were grouped (for the most part) by color and separated from the high-end brands. There was a very long line for checkout, which was fine, because we were able to entertain ourselves with all the items on the shelves along the way. They have a lot of Halloween and Fall themed items, accessories, decoration on the shelves now.

If I can provide ZERO star, I would. The Store Manager, Brian, at the Dulles Landing Drive in…read moreSterling, was very rude and unprofessional. He acted like he totally loathed his job. Therefore, reflecting his loatheness towards me. This did not just happen once but on several occasions when I have to return merchandise from my online orders. He absolutely has no patience and his behavior towards customers is unacceptable. He needs to learn proper etiquette towards the store's loyal customers.

The store was supposed to open at 8:30 AM, but I waited until 9:15 AM and it still wasn't open.read more

I have been to this store multiple times pre-pandemic. Ross is well-known for their decent/low…read moreprices. At one point, this was the best, most cleanest/well kept Ross in the area. Unfortunately, now it is most likely understaffed with minimal customer service. I'm giving two stars for those reasons, I feel like this store will only go downhill from here. I walked into the store past the main entrance display to the shoe department. I can't believe how messy people have become, expecting staff to clean it up, when they are already understaffed!!! Once I saw the mess (as shown in my pictures and videos), I turned back around and exited the store. Unless I ABSOLUTELY need to, I most likely won't return. Maybe today was a one-off day due to the holiday weekend.......

Genuinely one of my favorite thrift places! They always have the best sales and I've gotten so many…read moregood shirts there! The jean selection was also immaculate! Lots of trinkets and some toys as well! I love coming back often!

The Teasure Hound, supporting Friends of Homeless Animals is a great place to shop. Always…read moresomething new to see and lots of treasures to find! Donations are 10-4 on certain days, call ahead. They are always looking for volunteers for the Treasure Hound and F.O.H.A. to care for the animals at the no kill shelter. Thanks for your support!

You may think my review is a bit negative, but really, it's a positive!…read more First, I'm pretty sure this thrift store is cash only. I paid for my few items in cash, but I honestly did not see a credit card terminal anywhere. This place is a dump by a gas station / truck stop. The store is packed to the gills, but it is in order. If you can get to it. If you can't reach it or you think you might make something fall down trying to reach an item, ASK THE MAN WORKING THERE TO GET IT FOR YOU. He will thank you for it. The nice man working there said they needed a bigger space. No kidding! :-) I'm serious when I say this - bring some plastic bags ahead of time. There is literally no space to put your items somewhere if you want to come back to them after you have shopped some more. If you put them in plastic bags, at least you can haul your items around the store easier. Plus if you put them in plastic bags (versus a real bag), it won't look suspicious, like you are trying to steal from the store. You will never know how much an item will cost. What you do is put together a bunch of items and then haggle a little bit with the person working there. I honestly really don't like haggling at a **thrift store** but if I thought what he wanted for an item was too high, I'd either tell him that or I just would tell him I didn't want it anymore. I wasn't lying when I said I didn't want it anymore, sometimes he would guess price a little too high. For example, I wanted a used Minecraft shirt. He wanted $5 for it. I said to him, sir, I can get them new for $8 and this one is somewhat worn but still serviceable. He took a look at the shirt again and sold it to me for a dollar. You will find some really good bargains here. I really like this place. I'm going back soon.

Maybe I'm spoiled by other Northern Virginia thrift stores, but I visited this shop last week and I…read morewas far from impressed. It's filthy, stuff is piled haphazardly on shelves and the only employee was on the phone the entire time I was there so even if I had found something, without prices on anything I wouldn't have been able to ask. I kept expecting to see an insect or have something fall on my head. Let me be clear: neither of these things happened, which is why it gets 2 stars instead of 1 star. I was sort of in the neighborhood so I didn't exactly go out of my way to get there, but I would have been extremely disappointed if I had. It's also not that easy to get to and unclear where to park. I won't go back. Do yourself a favor and run up to the Goodwill in Herndon. That's nothing special either (no treasure hunting there), but for inexpensive household items and clothing, at least it's clean, well-lit and well-organized.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!