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    Next Step Fine Comfort Footwear

    4.5 (2 reviews)
    ModerateShoe Stores
    Closed 11:00 am - 6:00 pm

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    11 years ago

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    16 years ago

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.7
    (26 reviews)
    3.3 mi
    $$

    Pretty large space with mirrors and low bench seats scattered throughout. Disposable sock boxes…read moresparsely located around the store. Selection relatively seasonal, with a good percentage of it cute; customer service was fine once they showed up... after five minutes of shifting our feet at the register. One of the larger businesses in the strip of beauty/food joints behind the Robeks and Coldstone. I meant to get one pair. But I walked out with two pairs, an awesomely ugly umbrella, and arch support gels, all for less than a hundred bucks. This is what happens when two shopaholics browse the clearance section. She got a hot pair of strappy evening heels, and I got two pairs of non-black closed-toe pumps to go with my growing collection of stockings at home. I had to will myself to not buy some of those peeptoe slingback heels. God bless the purple tag and red tag clearance items. I'll definitely be back to root through the back room again. Definitely sign up for their email list for coupons.

    Aggressive sales tactics to the point of harassment:…read more Went to this store today to return a pair of unworn shoes with a receipt. Encountered Tina at the register. She asked for my phone number to bring up my DSW awards account. I informed her that I did not have one. She then asked for my # anyway because it would just take a moment to create an account for me. I informed Tina that I didn't want to create an awards account and only wanted to return the shoes. At this point, Tina has decided that she is still going to harass me to get a DSW awards account. She asked me why didn't I want a rewards account. I inform her that I was not required to have a rewards account to return merchandise and that I was also not required to tell her why I did not want something and that my NO should be sufficient. Tina, who still has not returned my shoes, informs me that "No is not an answer". She was basically demanding to know why I was saying No to opening an awards account. Only after I informed her that I knew my rights and was aware that there is no store policy that I must have a rewards account to return merchandise did she process my return. She thrusts the receipt in my hand. I informed Tina that I would be filing a complaint against her but she didn't seem to care. I guess this is DSW's store policy now to harass & try to humiliate their customers into giving out their personal information, also known as PII. Good luck with that. Thank goodness this is the age of technology :)

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    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
    Eyeballing slingbacks, but the heel height's too crazy for me.

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    Eyeballing slingbacks, but the heel height's too crazy for me.

    Next Step Fine Comfort Footwear - shoes - Updated August 2026

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