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    Pottery Barn

    2.4 (18 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    For some reason, they have very few towels now.
    Dixie B.

    I visited this PB recently, and was disappointed. They used to carry lots of towels, bath mats, etc., and now their selection is very sparse. I don't know, maybe people weren't buying them, but that's where I counted on getting these items. They still have decorative pillows, furniture, etc., so you may still find what you need. I did not.

    Barning down the house
    Fox E.

    If really poor people shop here, it's the Paupery Barn. Located at the pretty awesome Alamo Quarry is this strange-facade storefront version of the indoor mall's stalwart store, the popular Pottery Barn, which has all the home decor and Furnishings you could ever want. The staff at this location were not quite as attentive as the ones in Dallas but we only stayed in here for 2 or 3 minutes so maybe it would have improved if we would have stayed a little bit longer.

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    6 months ago

    Always a Great Experience whether just window shopping or purchasing. Went in for a Bridal Shower Gift and the process was seamless.

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    10 months ago

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    2 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    3 years ago

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    3 years ago

    Horrible service here! Don't recommend shopping here. The employees just look at you and not greet you or ask you if you need any help.

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    4 years ago

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    13 years ago

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    7 years ago

    Helpful 2
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    12 years ago

    Great items. Love everything but I've been in here multiple times and cannot get over the poor customer service.

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    12 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    Sunset & Co.

    Sunset & Co.

    4.4(36 reviews)
    1.4 miTerrell Heights
    $$

    This is not only a local Ace Hardware store, it's alsoTHE go-to place for high quality home decor,…read moreoutdoor supplies, clothing and MORE! Located in the Sunset Ridge area of Alamo Heights, this place is always swarmed with customers and friendly employees. Before you go inside to check out the colorful Yeti and Le Creuset collections, hit up the clearance section outside. They also always have the best selection of wreaths and door decorations. The prices are a little expensive but so is the quality. From the Green Egg outdoor grill and Miele vacuum cleaners to luxury laundry detergent, it's all at Subset & Co!

    I had such a good interaction with Sunset and Co., despite not keeping what I purchased. I live in…read moreOregon and bought some beautiful bowls from their website. Unfortunately, I didn't read carefully and the bowls were not microwave safe. My kids are not old enough to differentiate which bowls can and cannot go in the microwave, so I returned them. My mother has been in the hospital so I just chucked the bowls in a box with no... anything---not even a note or my name or the order number or anything, and Sunset & Co. immediately refunded my purchase upon their arrival and notified me of it by email while I was away helping my mother. I am so impressed by their customer service when I was quite the terrible customer. I'll keep watching their website and am eager to try again to find something delightful from this shop!

    Photos
    Sunset & Co. - Outdoor accessories.

    Outdoor accessories.

    Sunset & Co. - Walkway in front of the entrance (where the clearance items are located  ).

    Walkway in front of the entrance (where the clearance items are located ).

    Sunset & Co. - Wreaths and decor.

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    Wreaths and decor.

    Target

    Target

    3.5(52 reviews)
    2.1 miTerrell Heights
    $$

    Went there to purchase a mini refrigerator. This complaint…read moreis not about the mini refrigerator--it is a great product. My concern is about the customer service I received. When I arrived at the refrigerator display, I needed assistance moving the unit to the front of the store. I am 74 years old and was not willing to risk injuring myself by moving it alone. I saw an employee walking nearby and said, "Excuse me." He turned and looked directly at me, and I raised my hand to get his attention. Despite clearly seeing me, he continued walking without acknowledging me or asking whether I needed assistance. I asked my wife whether she had seen what happened because I could not believe that he had completely ignored me. What should have been an enjoyable purchase became a frustrating and upsetting experience. I then approached another employee named Daniella and asked for help taking the refrigerator to the front and loading it into my vehicle. She was very kind, attentive and eager to help. When I described the employee who had ignored me, she identified him as Gilbert from the electronics department. At my request, a manager named Chris came to speak with me. I explained what had happened and told him that Gilbert's behavior was discourteous and completely uncalled for. I eventually purchased the refrigerator and received the assistance I needed, but none of that assistance came from Gilbert. I remained upset on the drive home because of how I had been treated at Target that evening. Please counsel Gilbert about the importance of acknowledging customers and treating them with basic courtesy and respect. Employees should understand that older customers may genuinely need assistance with heavy merchandise. If this behavior continues after management has been made aware of it, then management must also accept responsibility for allowing it.

    Do NOT buy any pumps from here. I bought a bump and it was…read moredefective . It did not work and they will not let me return it. I paid $369.99 dollars for it to be defective. This company sucks.

    Photos
    Target - Whaaaaaaaat?!?! LEGO and real Atari?!?!

    Whaaaaaaaat?!?! LEGO and real Atari?!?!

    Target
    Target

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    Pottery Barn - furniture - Updated September 2026

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