My shower glass was just completed by Pottstown Glass and I couldn't be happier with the end results plus it was a great price! I dealt with Joe who was very pleasant and upfront about any hiccups along the way. Joe knew the importance about NOT drilling into the shower curb which made my day, other quotes I got said they may drill into it which is a BIG NO-NO. My hiccups came from the manufacturer of the glass not from Joe himself, they cut my towel bar holes too big so we had to get a replacement panel. Joe went above and beyond and still came out and installed my shower glass same day so that we could use our new shower ASAP, he then came back (45 min drive) and installed the correct glass panel once he received the replacement PLUS he made the manufacturer give me a discount for the hassle. He even made the manager at the manufacturing facility call me to assure me that he was at fault and that they were working on getting a replacement right away. I dont think you could really ask more from a person or a company in dealings as I felt they went above and beyond. I read the other negative review and I dont think that person realizes that ALL shower glass companies have to deal with outside glass manufacturers for shower glass. Shower glass is TEMPERED and goes through a "built to order" manufacturing process for each order. These big manufacturers have to cut your glass, then bake it in a big oven to temper it. Its a large process... I have added a picture of my shower above so you can see how it turned out. read more

Pottstown Glass Company - Shower done by Joe at Pottstown Glass. I live in Birdsboro, PA - Glass & Mirrors Near Me - Pottstown, Pennsylvania

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A big start would be being professional on the phone. A second thing would be actually showing up as promised. After reading some other reviews when this company didn't show up I guess I dodged a bad situation. To make things worse this company appears to not have a PAHIC number which is required by the state to operate as a home improvement contractor. This is a major red flag coming from someone who ran a HVAC company if their own in the state for a long time. They also have been taking 50% deposits which is not allowed in the state under the PAHIC laws. Use caution using this company. Edit to add: The owner admitted to taking larger deposits than he should. Their PAHIC information is not listed as it should be and did not come up when searched by name, phone number, address or anything else. Their manager is a snot nosed punk who lies. The whole company apparently had issues and has been reported to the proper channels to ensure they are looked into and that they use proper tactics in the future. What makes this even better. You did not have a PAHIC number until I told you about it. I can see when you filed for it. Your company continues to lie and cause problems for itself. read more

I would avoid this company at all costs. While their workmanship itself is not not bad, Pottstown Glass changes vendors on you without notice (per whoever gives them the best pricing), BUT, those vendors they use may experience SEVERE delays. Of course they cleverly get around vendor delays by noting that "they are not responsible for vendor delays" on their initial receipt. Our custom shower was supposed to be done in the BEGINNING of March, it ended up being done in MID-MAY instead. It got pushed back at least 3 times and they simply did not show up a couple of times, without any advance intimation, despite setting up a time. When you call back, they recognize your number and sometimes simply don't pick up. When you ask to speak to the owner, that person is ALWAYS traveling (unless a bill has to be collected on). TL;DR: Terrible company, not the best prices, PATHETIC delivery times. AVOID AVOID AVOID. read more

All round great experience! Installers are professional, polite and fast!! Will definitely do business with again! read more

We had several custom windows knocked down and replaced in our sunroom. Pottstown glass did an amazing job taking down the old glass and replacing them with new windows. They were professional, prompt, neat, accommodating, thorough, and meticulous. I would strongly recommend this company. read more

This company took my down payment money but did not deliver the product (cut glass for a door). It's been nine months and every time I call I get lies and a runaround. I've been told that the manager will call me back (hasn't happened yet in the nine months) or that my product will "be on tomorrow's truck" (hasn't happened either.) Their customer service is the worst. Stay away from this company. read more

We had Pottstown Glass install a new custom, frameless shower glass in our remodeled master bathroom. Joe was very friendly and knowledgeable, and came to each appointment on time. The new enclosure looks great! I would highly recommend Pottstown Glass to any of my friends, family and neighbors. read more

This company was recommended due to being local. They were to measure and install a glass door and panel in my shower. The initial measurements were done incorrectly, so I ended up with the wrong sized glass. The installers wanted to cut into my tile to make it fit. I worked with the owner's son to get the glass cut correctly. After a month, I find out the glass was cut to the same measurements as the first time! They expedited the order and I finally had the correct glass after another week. Installed it and only gave me a tiny discount for all the inconvenience and delay they caused me. He was complaining because they already ate the cost of the glass from the first time. Not my problem. I do NOT recommend this company. I will never use them again. They apparently work with another vendor who actually supplies and cuts the glass. Both very unreliable. read more

I purchased and had installed 11 windows from pottstown glass. I was looking for a local company to make my purchase and I was told by a friend to call Pottstown Glass Co. It was the best decision I ever made, they came out immediately and measured for my windows, and within 10 days they were at my home installing them, the fit was perfect, the men were very professional and friendly. My windows look great and my home is so much warmer. I have since recommended this company to all my friends and family. read more