I was a customer for almost six years but no more she charges fees on everything fee to use a…read morecredit card, fee to use paypal, fee if she doesn't get a check 10 days before she even does the service. Then when I had to cancel because my cat got sick and I thought I might have to put her down she had the nerve to charge me 90.00. She charges extra if you don't book her services so many days ahead. We own a service type business and people cancel that is the nature of a service type business deal with it and move on obviously she doesn't care about keeping a customer after six years.

Kim has been taking care of our boys for over two years. She is reliable, trustworthy and kind. She…read morehas provided pet sitting while we are on vacation, behavior training, and has been walking the boys since day one. She provides me with a text, pictures of the boys and tells me how they did on their walk...she even brings in the paper, packages and returns our trashcan to the house when it is empty! I am very thankful we found her.

Sara and her team are just wonderful. My two small dogs, Buddy and Sonny, love all of them. I don't…read morehave to think twice. I know they are going to get their walks, clean water and treats with every visit. Sometimes, they even send me pictures of them on their walk, which brightens up my day while I'm at work. I highly recommend them.

If you demand the best quality care for your pup, that's all you will get with CCC. Sara treats all…read moreher clients as though they were her own fur kids. My guys are always over the moon to see her. She sends me texts when I am away (she cares for our cats) to let me know how everything is going. Sara picks my boys up from boarding and has them all nicely settled in by the time we get home from vacation And on the days where I am unexpectedly held up at work, Sara always finds a way to dash over to our house and care for the boys. She is truly wonderful and we are very lucky to have her in our lives. Disclaimer: as a truly of having her care for our fur kids, she's become a good friend. That's how amazing she is!!

Capable, kind, trustworthy, and reliable. What more could you want?…read moreWould highly recommend!

From the owner: Mother daughter team. Medical needs no problem.Lifelong animal caretakers ,rescuers previous vet…read moretech, retired RN, can love and care for your pets/ barn animals , in your home while your away or at work. Bonded and insured

Choices: $50 a day luxury cat lodge in Denver, with individual rooms, a cat 'condo' (aka cages…read morestacked four high surrounded by frenzied barking), or asking my fidgety neighbor Stan (I will leave it at that). UNTIL, I found Front Range Critter Sitters - a small little operation, friendly as all get out, fairly priced, and comprehensive. They wrote up a day-by-day journal of updates on my cat, snuck in an extra visit just cause they thought my cat was frightened of fireworks, left an extra bag of treats, and even watered my plants. Unbelievable. Do it, and spare yourself the worry over your vacation.

We have brought our dog here for numerous stays and wow. They are absolutely incredible. We had him…read morestay over the July fourth weekend while my wife and I were out of town. They followed our medication regiment exactly how we asked and they even turned on the music to help the pups be calm during fireworks. You can request hikes for your dog too. BUT. One of my favorite things they did is that on a day that was way too hot for a dog, they chose not to walk our dog. It makes it so easier to vacay when you can trust where your dog stays. 10/10 would recommend here !

I've been doing a bit more business travel lately, which has made the question of what to do with…read moremy dogs (3 standard poodles) a point of stress -- no longer. Creature Comforts is a nice facility in west Loveland, practically in the foothills. Most importantly, it is run by people who love dogs, which was very apparent when I picked my dogs up. Sure, they were happy to see me, but were happy and bright -- they didn't seem stressed at all (and yes, there have been occasions where I've come home to find clingy, seemingly attention-starved dogs when I've picked them up from other boarding facilities in Ft. Collins). Some other nice details: * they have a larger "family" kennel that can accommodate multiple dogs from the same household, so my 3 poodles were able to board together at a very reasonable cost. * The kennels are truly indoor-outdoor kennels so that during the day your dogs have free access in or out -- they are not cooped-up in the kennel the majority of the time as you will find at other kennels that do not have this indoor-outdoor access. * There is a caretaker on-site 24x7 -- with a breed that is prone to bloat (a medical emergency that often occurs in the middle of the night & that has considerable morbidity/mortality if not treated quickly) it is good to know that someone will be there, and that with my pre-authorization they will be taken to a vet to get help. * They will give you dogs medication/supplements at no additional cost -- quite a contrast to the place that not only was going to charge extra for administering meds, but wanted a note from my vet saying that my older poodle was safe to board. * For a very reasonable ($2.50-$3.50) cost, you can set-up short, well-supervised playtimes or walks around the property for your dogs. Having a choice was really nice, since my older dog does need to get out for exercise, but has back and neck issues that make me worry about her playing with other dogs. The younger dogs are rough-and-tumble types, so the playtime was perfect for them. * They keep track of how your dogs are doing. You'll get a little report card when you pick your dogs up with notes on things you might have worried about while you were away -- whether they were eating, how they behaved, whether they played well with other dogs. If you have occasion to talk to the owner, she'll know how your dogs did during their stay, too. * Check-out was very organized -- all of the stuff (beds, blankets, toys, food, medication, etc.) were neatly piled in the lobby when I walked-in to pick up my dogs, washable items having been freshly-laundered.

We absolutely love Happy Tails. They take great care of our pups when we go out of town. My dogs…read moreare high energy nutcases and they are still invited back so 5 stars from us. Staff is always friendly and patient, and they are great at managing not-amazing dog behavior. They even send report cards with pictures!

We booked a 6 night stay with our pups being kenneled together and they require separate eating. We…read morebooked them together and was supposed to get a discount. Upon returning from our trip, we were advised no discount because they had to be separated to eat and that took up another kennel. A conversation beforehand would have been nice. And then multiple attempts at follow up with absolutely no response. Very disappointed.

Super friendly staff. Very attentive and pet focused. They really took the time to listen and offer…read moreadvice for our newest pup addition.

I am very disappointed with the billing practices here. I brought my dog in for an exam regarding…read morelumps on his back and paid their $83 exam fee (the highest I've found in Loveland). After doing some research, I called back four days later to proceed with the testing they recommended. However, they insisted on charging me for a second full exam fee just to draw the samples. Requiring a second exam fee within the same week for the same issue feels like a blatant money grab rather than a focus on animal care. I will be taking my business elsewhere."

5+++++! If I could give more than 5 stars to Happy Cat Retreat, I would. Stan is absolutely…read moreamazing! We were evacuated due to the Cameron Peak Fire & Stan made space for our 2 cats immediately. They had never been away from home and I was a basket case worrying about how they would handle this new stressful situation. Stan took the time to text me & send photos and videos of how they were adjusting. Our female is ultra-shy & wouldn't come out of her box. Stan made time every day to talk to her & give her extra strokes. The fact that she let him hold her is testament to his calm & loving personality. We can NEVER repay Stan for the special love & care that he gave our cat kids in our time of need. THANK YOU, Stan! You are a one-in-a-million kind of person!

Stan and Mary are amazing!!!! I had to find a home for my 3 cats after selling my home in…read moreBroomfield and searching for a new home. They were able to squeeze us in at the last minute, despite it being a holiday weekend and booked us for the maximum they had available (5 weeks), and were flexible on us checking out early or finding options for a longer stay if needed. We ended up finding a home and checking out in 3 weeks. They are very sensitive to each cats individual needs and get to know each individual resident. I was able to visit my cats weekly and could tell they were very comfortable with both Stan and Mary. My one cat who had never left our family home since she was fixed at 8 weeks old (about 7 years ago) LOVED Mary and felt very comfortable there, adventuring around the cat room during our visits. My other cat who hates to be touched grew fond of Stan and amazingly let him pick her up and put her in her carrier at check out. I was just thrilled with the care my cats received and the positive mental state they were in every time I saw them. No issues with kennel cough or anything else. All the cats here seem so happy and comfortable. There are a few long-term residents who are always happy to to welcome you and accompany you on a tour. I highly Recommend!

My mom took her cat there. After a week of no response from company, she called to inquire about…read morepicking up the remains. She was told the remains of her cat were disposed along with others. She was told when dropping off her cat that she could do a communal cremation but her cat would be separated so she could get her cats remains back. When she talked to the lady a week later, the lady tried to gaslight her. My son was with her and heard the exchange. There was no acknowledgement on their mistake, no apology, nothing. Will never do business with them again.

Our big tabby, Walter, passed away on a Sunday. He began having difficulty breathing, so we took…read morehim to an emergency hospital. He unfortunately didn't make it. Lasting Paws was in charge of his cremation. When I opened the box containing his paw print, I was flabbergasted. On it was a tiny paw. It looked like that of a kitten. Walter had HUGE feet. I don't know if Lasting Paws sent out some generic piece of crap or got Walter's paw print mixed up with someone else's. All I know is, we are EXTREMELY disappointed. We were looking forward to seeing that huge footprint and remembering our big boy. Instead, we're left with something that will only remind us of the anger we felt when we opened the box. There are no second chances to get this right. We have two other little tigers, and rest assured that when their time comes, I'll make darn sure that Lasting Paws isn't handling their end-of-life care. I wish I could give them negative stars, but one will have to do. Take my advice, don't let these people near your beloved pet. You'll be glad you did.