The staff that works here is something else. Went in for a feeder fish as a first pet and was…read moregrilled about size of our tank(mind you they have thousands of fish in a bunch of 10 gallon tanks). It's like calm down it's a feeder fish, if I want to fry it up and eat it or swallow it live in the store, why do they care lol Get over yourselves petsmart!

I'd rate it zero stars if I could. I was in the store to buy treats. I went back to check out the…read moregrooming. They were running a Halloween special. It had marshmallow cologne, a Halloween bandana and a Halloween toy for my pup. I asked about it and was told it was $25. There was a coupon for $10 off and I asked if I could use it. I was told yes. So, I booked an appointment. She pre registered us and said my dog needed her rabies shot. I said ok, I'll get that before the appointment. No one said it had to be 24 hrs after the shot to have the appointment. I got the shot early that morning (first available appointment) and took my dog in for her appointment. I was told, "sorry it has to be 24 hrs before we can do it". I said no one told me that when I booked. I wasn't happy but I booked for the next week. On the 30th. When I went back. They were going to charge me $85 and they were out of all the Halloween items. I ended up talking to a manager who was not at all apologetic. I told him that was bait and switch and I wasn't going to pay that. I'd pay the $25. Long story short after dialogue with him which wasn't pleasant. He reluctantly came down to $40. But I was told $25 and with the coupon it would have been $15 ( I accidentally left it home). They never asked what kind of dog I had and it was there when they looked up her shot record. The manager rudely said he'd like to see me find a place to do a German Shepherd for 25$. Well I did. I didn't ask for any extras. Just the "special". I told him I even brought in some business for them by telling friends. They were not happy with the bait and switch either. They were charged more as well. They did not get the Halloween items and their appointments were before mine. I told him I wouldn't be back and my friends would not be back. He seemed not to care at all. So I won't be back and I don't recommend Pet Smart. They are not honest at all. By the way, Skylar did a good job with my pup and I did tip her.

Unfortunately, I arrived at the store at 7:10 PM and found that it was already closed. Even though…read moreit says they are closing at 8 o'clock. Nothing like driving 25 miles round-trip for nothing.... I will say this, I usually enjoy coming here to wash my dog. The employees are always very helpful and approachable. This is just a very frustrating occur.

This was my first time in this store. I didn't find any bargains here, but everything was good…read morequality. Great selection of different toys for my crew. I'll be back!

Great little gem of a reptile store in Knoxville. Staff is very knowledgeable, and they carry a…read moregood variety of snakes/lizards/ and some tortoises when available. They breed some of their own babies at times, and they're very healthy. I've gotten a few pets from them and they're all doing fantastic a year later. Definitely go here if you need a quality pet or supplies.

I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

The whole staff was super friendly and knowledgeable. They had a great selection. Brennan was…read moreespecially helpful and knowledgeable. I would recommend this place to anyone looking to purchase fish/accessories/tanks etc. Brennan top notch 10/10 employee!

I was quoted $65-$75 for full groom for 7 pound Yorky poo. I know it's my own fault that I thought…read morethat it would be on the lower end of the $65-$75 quote, because he has been groomed before, was not matted or dirty, he's very good and it doesn't take long to do him. When I picked him up, I was charged the $75 rate plus tax which was 81 something and when I said why so much he said "well we quoted you it's $75,,,, plus tax ,,,,Tennessee tax is 9.25% and that makes it $81." Thank you, sir. I had no idea. He was catty, which is totally not necessary from the owner (he said) and the person taking your money. While I was waiting for my dog, I walked around and looked at some of the merchandise, and everything was dusty ~ on the shelves, the jars of merchandise, everything. It was pretty dirty in there. The machine where you run your card had dust all over it. I understand it's a dog place, but you can dust off your credit card machine and especially the merchandise if you want customers to buy it. All in all, the haircut was OK. And his nails had been clipped and maybe buffed because they were not sharp and ragged like another place we visited. Did not leave feeling good about this place. Note: I have no problem with the tax or the Revenue service! Re-read the review ~ or don't. But don't make it out like I am complaining about the tax. My issue is the price ~ BEFORE tax ~ and the attitude of the employee and the lack of cleanliness. To reiterate ~ even though I was quoted $65 to $75 for my dog, I should have known they usually don't charge the lower amount. Done.

Dylan, my four-legged son had an exciting experience at The Dog Stop. It was his first visit and he…read morewas super happy when he came out! He looks beautiful. Everything was done to order. These people are fantastic! 5+5 stars I give them a 10!

They're so friendly! Bonus: local pet grooming shop. Their price is reasonable and easy to book…read moreappointment online! They did my 4 months golden doodle puppy well! I'm satisfied with their service!

Everything. From Very friendly budget friendly dogs seem ok here overall very happy with themread more

She Is Awesome. She knew more about my dog in five minutes than I knew in five months…read more Highly recommended.

Manuela is a gem! Her passion and knowledge for dog training and healing are wonderfully authentic…read more She helped me and my dogs to break old habits and behaviors with her transformational tools and guidance. Manuela radiates positive energy and compassion in everything she teaches and does. She is an authentic Dog Trainer and Healer. Thank you Manuela for teaching from your heart. Claudia Bumuller, Feel the Bliss of Reiki, Yoga & Holistic Wellness, Redondo Beach, CA

Great price on pine pellet that I use for cat litter. The staff is very friendly and helpful !read more

I had a great experience when buying PURR & POST CATROPOLIS CAT FURNITURE. I was looking for…read moresomething that my Maine Coons would not tip over and WOW did I find it!! I had never heard of Agri Feed Pet Supply but took a chance. Chris helped me on the phone and gave me a better description of the Catropolis but it is even better than his description. An awesome piece of furniture totally carpeted and wicked heavy. You really get what you pay for. The way it was wrapped for shipping was awesome. Everyone I have spoken to at Agri Feed has been more than helpful. I am so glad I took a chance and ordered from them. Their Purr and Post Cat Furniture is the best I have ever found. Thank you Purr and Post!

What sets Tricia apart from other trainers is her ability to teach the owner the skills needed to…read moretrain their own dog. After our first training session with Tricia, I felt confident that I could continue to work on the learned task with my puppy. Tricia clearly communicates how to teach your dog the basic commands of sit, down, stay, come and heel in her puppy obedience class. On the first day of class the puppies and their owners arrived with the pups pulling on the leash, unable to sit and stay and barely acknowledging their owners on recall exercises. At the end of the six weeks, I was amazed at the progress of each pup. I never would have guessed that they would improve so much. Tricia is also great for advising owners on collars, leashes and chew toys. I had initially used Tricia to come to my house during shelter in place for private training because all obedience classes were closed. We worked together outside (at a distance) and she taught me how to walk my puppy properly and how to control the puppy biting. I feel indebted to the neighbor on NextDoor who answered my desperate plea when I looking for a private trainer during Shelter in Place. I have referred handful of friends and acquaintances to Tricia. Everybody reports back with high praises. Tricia is a gift to all dog owners.

I am so pleased with the outcome of my Chihuahua/Jack Russell training today with Tricia. She had…read moreso much knowledge on my dogs breed and what will work for her. Tricia was very patient and had answers to all my questions. I highly recommend Tricia for your training needs.