They have a nice selection and lots of new stuff every time I go. I always visit the section in the…read morefront with all the salmon sticks, bully sticks and other chew toy alternatives. I always spend a lot of money here, not because it's expensive but because they have such great prices. I just can't help spend at least $50 when I go. The owner is very sweet and is very knowledgeable on pet products and makes great recommendations! When I got home they couldn't stay away from my bags! They were thrilled!

Great little locally owned store that for it's size has quite a variety of pet supplies. I always…read morego there and see Vicki to get my Taste of the Wild puppy food. She is always so happy and friendly, I love doing business with her and keeping my money local. I also enjoy seeing all of her little spaniel dogs she keeps behind the counter and her prices are competitive with the big change stores. I am one that would pay a little more in a family owned local business.

New Owner as of two days ago! We're new in town and love to hit up all the reptile stores. So here…read morewe are. The owner was super nice and knowledgeable and would love to work with us in the future when we're ready to sell some of our baby geckos! Anyway, the store is huge and spacious with a variety of reptiles, fish, and some birds with the accessories to match. I'm sure it'll look even better once he's all done putting his final touches on it! So if you're in the neighborhood stop on by and support this small business!

Great grooming team. Caring owners. Nail trim Tuesdays are the best!…read more Highly recommend Sara and Jen for all your dog grooming needs. Also for bird grooming!

A great locally-owned pet shop in Farragut…read more Conveniently located next to Fresh Market with lots of parking! Lots of selection for various pet needs: birds, lizards, fish, rabbits, cats and dogs and more! My kids love (when it's not Covid) to hold the bunnies. Very friendly and helpful staff too.

The staff is always helpful and friendly. Their sale prices are usually good. And they have coupons…read morethe the monthly flyers that are 10% off $40 for the first half of the month, $10 off an amount the last part of the month and they have a grooming coupon for each month. They have a pretty good selection of dog food and treats.

A great place for any type of pet. Clean and well stocked. Had my two Goldendoodle's groomed, very…read morehappy. I will be back!

My husband and I have a couple of sugar gliders and bird/cat toys are great for them. We decided to…read morestop in here in hopes of finding some good toys and/or branches for them to play and climb on. The store isn't all that big but they sure have a great assortment of birds. They all looked healthy and definitely well taken cared of. The toy section was decent however t didn't have anything that we were looking. But as I was walking towards the back of the store I found a cubby full of java wood branches. These branches are similar to what you would find at a national pet store like Pet Smart and Petco but these were much larger. Also, the prices were pretty good. We ended up purchasing a couple and our little guys love them. When we walked in the owner was there and greeted us. There were a couple of guys working in the back but they never greeted us or asked us if we needed anything. There was another lady there that was helpful and she was the one that answered any questions we had. Would definitely come back for more toys in the future and maybe a bird someday.

Gwen and Lisa are terrific, and I won't go elsewhere unless they don't have it or can't get it…read more Regarding other reviewers of children, I've seen nice kids there, but I've also seen Gwen have to interrupt conversation with me to admonish young children to keep their fingers away from the cages/birds cause they WILL BITE. Instead of getting your feelings hurt, shop for an exotic bird pet with children OVER 12, and you should not have an issue. Kids under 12 should stick to parakeets. Love this place!

The staff that works here is something else. Went in for a feeder fish as a first pet and was…read moregrilled about size of our tank(mind you they have thousands of fish in a bunch of 10 gallon tanks). It's like calm down it's a feeder fish, if I want to fry it up and eat it or swallow it live in the store, why do they care lol Get over yourselves petsmart!

I'd rate it zero stars if I could. I was in the store to buy treats. I went back to check out the…read moregrooming. They were running a Halloween special. It had marshmallow cologne, a Halloween bandana and a Halloween toy for my pup. I asked about it and was told it was $25. There was a coupon for $10 off and I asked if I could use it. I was told yes. So, I booked an appointment. She pre registered us and said my dog needed her rabies shot. I said ok, I'll get that before the appointment. No one said it had to be 24 hrs after the shot to have the appointment. I got the shot early that morning (first available appointment) and took my dog in for her appointment. I was told, "sorry it has to be 24 hrs before we can do it". I said no one told me that when I booked. I wasn't happy but I booked for the next week. On the 30th. When I went back. They were going to charge me $85 and they were out of all the Halloween items. I ended up talking to a manager who was not at all apologetic. I told him that was bait and switch and I wasn't going to pay that. I'd pay the $25. Long story short after dialogue with him which wasn't pleasant. He reluctantly came down to $40. But I was told $25 and with the coupon it would have been $15 ( I accidentally left it home). They never asked what kind of dog I had and it was there when they looked up her shot record. The manager rudely said he'd like to see me find a place to do a German Shepherd for 25$. Well I did. I didn't ask for any extras. Just the "special". I told him I even brought in some business for them by telling friends. They were not happy with the bait and switch either. They were charged more as well. They did not get the Halloween items and their appointments were before mine. I told him I wouldn't be back and my friends would not be back. He seemed not to care at all. So I won't be back and I don't recommend Pet Smart. They are not honest at all. By the way, Skylar did a good job with my pup and I did tip her.

Great variety of all fun toys and food. Easy in and easy…read moreout. Lots of parking available.

Great store! Everyone's always helpful, nice, professional, knowledgeable and always around to…read morehelp. Been shopping here for several years and highly recommend this store to everyone!

Owner has a terrible attitude. The fish are being overpriced. If you don't know your fish please…read moreread up before going, if you do go Google lens the fish to make sure you are getting what you actually want for the right price.

Staff (one specific man) was very rude and condescending, good products and good pricing for the…read moremost part, however the one man put us off completely because of how he spoke to us when we said something he thought was incorrect, he says he's been doing this for 30 years, taking care of animals? maybe running a business? maybe not if that's what you consider good customer service.