I went to get glasses last year and I had a very good experience here. Even better today when I…read morewent for a new prescription and prescription sunglasses. Everybody was extremely helpful. And when I didn't have as much optical insurance coverage as I thought I had ,the one gentleman applied his own staff discount so I could get them! Also, another of the staff who I dealt with initially slipped me a $50 gift certificate for Specsavers. Absolutely wonderful service and the follow up is spectacular. Absolutely thorough examination, including a machine I've never been tested on that predicts eye health, and apparently will detect glaucoma four years before anything else. Highly recommended, and I am the worst critic ever!

Lululemon @ Woodgroves Jordan the staff was incredibly rude…read more& dismissive to me & my daughter in the store, and I overheard him laughing at my daughters size & made fun of her speech impediment. I asked if he had any specific biker shorts in stock & he laughed in my face & asked if i've ever "even been to a Lulu before". I have been shopping at Lulu for years and had nothing but positive experiences with staff at the Nanaimo pop up. But Jordan is BY FAR one of the rudest employees i've ever met anywhere, bar none.

A very very nice and a very very cool small town shopping mall.read more

I came in to use the ATM machine and needed to go to the washroom. An older woman with the round…read moreface and chin-length, straight, grey hair sitting on a bench with her tall, white haired male friend, stopped me to ask if I was using the washroom. When I said "Yes", she demanded to know if I was shopping at the mall. When I told her I was going to the bank I was told "we have to use due diligence" to make sure that people who aren't shopping here don't use the washroom. Perhaps she mistook me for a homeless person. I had just spent three hours weeding a client's garden when I came in to make a bank deposit, so I had dirty knees, and I was wearing a toque, a pair of rubber boots, and a ratty old sweater. When I asked you who she was, she said she was the mall manager. "Is or is not the bank part of the mall?" I asked. "It isn't really part of us," you replied. You suggested I go to the grocery store and use their washroom instead, although I wasn't there to shop at that place either. When I got home I checked out the mall's official website. Apparently, the bank IS part of the mall, along with the grocery store, the dollar store, and the drug store. Over the years, I've probably spent thousands of dollars at these businesses, all of which pay for the upkeep of the mall. If this woman really is the mall manager, she should be fired. If she is just someone who hangs around to harass other people, mall security isn't doing a very good job. After this experience I'm not so inclined to shop in the rest of the mall.

First of all you have to figure out which stores are real and which store fronts are just window…read moredressing. The grocery store is fine and the pharmacy inside the grocery store is very nice. Today I was sitting on the bench waiting for my prescription to be filled, and the janitor came along and asked me if the sandals by the bench were mine. They were really big sandals and I was surprised that I didn't even notice them when I sat there, I guess I was thinking about checking my email while i waited for my prescription to be filled. I would have gone to a restaurant but there isn't one in the mall. So I am sitting, with my own shoes on of course, and he said I am going to have to throw them out, and I said, trying to be pleasant, who ever owns them has much bigger feet than I have. Then he went away and came back and he picked something up under the bench. Obviously I picked the wrong place to sit, because I couldn't just sit there and relax. So I never got the chance to look at my email. I went to get my prescription which was filled very fast, they are very nice, and always are, and of course I forgot my drinking bottle. I got half way out of town, I realized I didn't have it, and had to come back to the mall, and I asked the person cleaning in the grocery store if she had seen it, of course I couldn't find the janitor. And of course she hadn't, and I said I left it by the bench when I was trying to get my email, and the janitor kept interrupting me, and I left it there. So I went to customer service at the grocery store, and there it was, without my drink. They had thrown my sports drink out. So that was my experience. The mall has a beautiful view. But I would think the rents are really expensive. And I am sure they are having a problem, because without more stores, it is not competitive with a store like target or even Walmart.

There is supervalu, london drugs, subway and other small shops at this mall. Its very convenient…read moreand close to the ferry terminal. Its like a place for last minute to pick up things before going on the Ferry. Or a good place to kill time, if you want to see it that way. Parking lot is huge. Seems to be the same size as the mall. But not a lot of people shopping here that is for sure. Sunday is when the mall is close. But of course Supervalu, london drugs and some stores with entrance facing street or parking lot are open 7 days a week.

We have been Costco Fans quite a long time. Today hit it for a quick shop prior to returning to…read moreCampbell River. Purchased in Meats a bag of chicken on sale and a container of their Large Pork Chops. Upon arriving home asked the wife where the Chicken came from - Canada. Then the P/Chops.........wait for it.......USA. We have a lot of Pork Processing in Canada ie: Neepawa Manitoba. So disappointed that we purchased Uncle Sam's meat - will be more cautious next time.

Visiting the area so of course needed to stop by. It wasn't too busy compared to downtown Vancouver…read moreor Richmond BC Costco. They had a gas station too but i don't remember the gas rate.

When it comes to the products and items sold at Stedmans, they are amazing! You can find anything…read moreyou need here. My issue is that if you are a young person, do not enter without an adult. The workers here do not trust young people, and it's honestly uncomfortable. I understand there are issues with theft, but it's not fair to judge everyone. I rarely go in because of this.

We've been there twice this week, and both times encountered friendly helpful staff and a good…read moreselection. I was surprised by the quality and selection of clothing: not what I was expecting. Good prices as well.

Ever since the new ownership took over a year or two ago the service has really gone downhill. I…read morefeel bad for the staff. Never enough staff on the till. I was in the store today, there was one very young cashier, one person at the customer service desk (both were tied up with lengthy transactions) and a line up of at least 10 people. Management just walks on by without offering help. They (management) really needs to step up their customer service game. I finally asked the young lady on the till if she could call for more help. She did, which was great, but service really is horrible. Just seems to be another reason to shop online. Very sad.

Ever since the new ownership took over a year or two ago the service has really gotten bad. I feel…read morebad for the staff. Never enough staff on the till. I was in the store today, there was one very young cashier, one person at the customer service desk (both were tied up with lengthy transactions) and a line up of at least 10 people. Management just walks on by without offering help. I finally ask the young lady on the till if she could call for more help. She did, which was great, but service really is horrible. Just seems to be another reason to shop online. Very sad.