1. Power Voice Systems

1. Power Voice Systems

0

southampton, PA

Power Voice Systems

2.0 (4 reviews)
Open Open 24 hours

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3 years ago

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8 years ago

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Exceptional Service and Transparency - Highly Recommended! I…read morecannot recommend JJ Electrocity (740 Red Lion Rd) enough! I brought in my Samsung Galaxy Note20 Ultra 5G after it suddenly started draining the battery in minutes, wouldn't hold a charge, and forced itself into a "safety lock" airplane mode that blocked access to all my photos, contacts, and documents. I was panicked thinking I'd have to buy a new phone and lose my data. From the moment I called, the owner, J, was incredibly helpful. When I arrived at the shop (located right at the intersection of Red Lion & Verree), I was greeted with a warm smile and a kind personality. The most impressive part of the experience was their transparency. They have a camera at the technician's desk linked to an overhead TV screen. J and the tech showed me a magnified view of my phone's internals so I could see the exact damage to the battery conductor/connector. I was even able to watch the technician perform the repair live on the screen! It was fascinating and gave me total peace of mind. They had the exact part I needed in stock, and instead of walking out with a "dead" phone, I walked out just an hour later with my device cleaned and working perfectly. While I was waiting, I noticed a steady stream of customers dropping off and picking up laptops, game consoles, and cell phones, which clearly shows how much the community trusts them. They also have a great selection of supplies like cases, chargers, iPads, and Ring security cameras. If you need any electronic repairs, go to JJ Electrocity. Fast, honest, and expert service! The business is known for its fast turnaround times, with many repairs completed within an hour, and they offer competitive, honest pricing.

if you wanna get a PlayStation fixed, do not go here all they do is play in your face and then all…read moreyou do is pay for it and then they give you a warranty and then you end up having to go back because they didn't fix it the first time and then you keep going back over and over again and that shit never fucking works. Don't spend your money here.

a2b Technologies - a2b PC Repair - "IT SOLUTIONS FROM POINT A 2 B-EYOND"

a2b Technologies - a2b PC Repair

(13 reviews)

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!

Power Voice Systems - electronicsrepair - Updated July 2026

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