Love the staff here. I've been a member at several gyms, and this is the first place where I…read moreactually know the team by name. They make you feel welcomed, included, and part of a real community. The downside: There are often local kids who sneak in by piggybacking off members during slower hours. Because of that, you can end up waiting for equipment while a teenager who isn't even paying for a membership is using it. Another issue is the contract. If you miss a payment, they charge a $40 late fee--even if you call on the due date to try and make the payment. If the funds aren't available right at draft time, they'll hit you with the fee anyway, and the customer service around billing isn't great.

Awesome staff ,comfortable environment, clean space ,helpful workers and clients trainer are awesomeread more

This gym is great! The fact that it's women only is a HUGE plus. They have everything you could…read morewant out of a gym. Lots of classes, machines, space for stretching, showers, lockers, nutritional guidance- you name it. I especially love that when you take the classes the instructor does it with you. It's easier to follow and less intimidating than having someone simply bark orders while they stare at you. The only reason why I didn't give it 5 stars is the price. I personally find it to be extremely high. Again, it's worth it, but not in most people's budgets. Getting fit & healthy shouldn't be a bank breaker.

I would recommend this to any female of any age! Womens only gym is great! So many classes to…read morechoose from that are included in membership. Very clean atmosphere and plenty of floor space for stretching or your own floor exercise routines. The owners are amazing and always willing to help with any needs.

Clean, affordable, and welcoming. Planet Fitness Waterbury has a great variety of equipment and a…read morefriendly, judgment-free atmosphere. It can get busy at times, but overall a solid gym for everyday workouts.

Fuck this gym. First off there was a whole kidnapping scenario here a few weeks ago. Second off the…read morestaff is rude! I asked to go on the massage chairs and she told me to wait 5 minutes. I waited 5 minutes and watched them let someone else go! They could've communicated with the whole team whose turn it is. So stupid! And they had no napkins to clean the machines. Man I think I'm sick.

Don't come here! They claim they don't take money from my account! But watch when I show up with my…read moretransactions! THEY ROB YOU

Great Gym I love going to bed to. The equipment is up to date and the staff is cool. Bathrooms are…read moreusually clean, and the people are cool. No long waits for equipment and the folks are willing to share. The prices are affordable and there's no conflict.

Great gym for beginners to veteran lifters and people looking for a small community gym. Locker…read moreroom is extremely clean at all times, everyone respects the equipment, and someone is always there to help answer any questions or even give you some advice. Highly recommend this gym.

I want to start by saying that I genuinely love this gym. It's convenient, open 24/7, and only…read moreabout 12 minutes from my house. Those factors alone make it hard to beat, and that's why I've stayed a member. That said, I have to agree with another reviewer's point about management visibility. I've been here at all different times of the day, including weekdays at 5 AM, weekends, and afternoons, and I honestly couldn't tell you who the supervisor or manager is. I've never really seen management on the floor interacting with members. The recent "grand reopening" was a bit underwhelming. From what I could tell, it mostly consisted of adding duplicate equipment and moving things around. While having more equipment is nice, it didn't actually increase the available floor space. In fact, the gym feels more cramped now and can be difficult to navigate when you're trying to focus on your workout. The layout changes also don't seem very well thought out. Some plate storage stands were removed, and now it's common to see piles of 45 lb and 25 lb plates stacked on the floor. Sure, it's convenient to grab a plate and go, but it's also a safety concern. I actually emailed management about this issue and received a response. A couple of additional plate stands were added afterward, which I appreciate, but there still aren't enough, and the overall space still feels crowded. My biggest complaint is the condition of the bathrooms. The shower stalls are dingy and look poorly maintained, and the men's urinal was out of service for weeks before the sign was finally removed. For a gym that seems to be investing in equipment upgrades, basic facility maintenance needs much more attention. Overall, I still like this gym and plan to keep coming because it's convenient and has everything I need for training. That's exactly why I'm leaving this feedback. I want to see the place improve. There's a lot to like here, but management needs to pay more attention to cleanliness, maintenance, safety, and the overall member experience. I'm rooting for you guys. Do better.

I can say this without hesitation, the worst gym I've ever been to In my 48 years. Been to about…read more10-11 different gyms in my lifetime and nothing even comes close to how bad this place is. The equipment is on the low-end, cheap, and constantly breaking. I mean CONSTANTLY!! When something does break, it takes forever to get fixed. It's obvious they cut corners on equipment quality and maintenance, and it shows everywhere. There is no visible management. I've never really seen a manager on site, and have no idea who the owner is, and the gym appears to be run almost entirely by young kids who clearly don't care. There's zero accountability. Canceling your membership is ridiculously difficult, which feels intentional. Instead of earning your business, they make it hard to leave -- that alone should be a red flag. The gym is severely overcrowded after 5pm, making it nearly impossible to get a decent workout in. Tripods and vain kids. If you like that then this place is right up your alley. On top of that, the bathrooms are disgusting -- dirty, poorly maintained, and completely neglected. And let's not forgot how bad the place reeks of weed. Overall, this place gives off the vibe that just nobody cares -- not about cleanliness, not about equipment, and definitely not about members. Do yourself a favor and look elsewhere. There are far better gyms around that actually better and value their customers.

Absolutely the best gym in the area. I've been a member since the gym FIRST opened. It felt tiny…read moreback then and now it's SPACIOUS. This gym has done nothing but constantly improve since it opened. I love that they purchased the second locations closer to my home! I was 250lbs at 26% body fat when I started here. I dropped to 157 at 5%! Now I'm constantly working on growing in strength. I owe it ALL to this gym and the amazing staff/ownership. I would recommend this gym to EVERYONE that actually wants to see change or results. Any negative comments are definitely coming from "Karens". SINCE COVID: this gym has been nothing but spotless and clean. As an "essential worker" I feel safe working out here.

I was a member since 2018 and it has just been going downhill. The employees borderline rob you and…read moretake everything you have. I fell upon hard time financially due to covid and the financial lady "worked" with me and told me that I could freeze my membership until it ended (october). When I went to cancel it in october, I was informed that freezing the membership added on more months to it and I was stuck in it until February. The financial lady then tried to act like she told me this would happen in our meeting, when she most certainly did not - she downright lied to me. I agree with the other review, this gym certainly borders on fraud and it's so disheartening.

This is a great gym that does CrossFit and has many personal trainers to help you with your goals…read more The weight room is massive, but on the downside there aren't many treadmills. If you just want treadmills then Planet Fitness is for you. They are more expensive than Planet Fitness, but if you are looking for a personal touch then look no more. Lots of parking, and you can get a health drink at their bar.

The gym is inexpensive, but CLEAN and SPACIOUS. The machines are well maintained and there are many…read moreto choose from. Staff are also very kind!

I am a strong supporter of the YMCA. Their rates are affordable and they give back to the…read morecommunity. When your dues at another gym would go to a corporation at the Y you are supporting a nonprofit that supports programs for youth and the community.

Jesus saves. Chuck Thompson rescues. Superior lifeguard staff.read more