I went for a trial, was told 1 week, counterperson says you pay for a month and can cancel before the next billing,so i did, Cancelled in person returning key tag to staff, months later still billing for time i was not there. Would not recommend this place. You wait for a machine while the girls are taking selfies, most of the time they were sitting on the machines talking. read more

Staff is friendly machines are good. I wanted to join but, there are no fans above the treadmills, ellipticals or bikes. It was really hot and uncomfortable. They only have fans on the weightlifting side. read more

This gym is great! It's has wooded floors/ cement. No carpet so none of that nasty stinky smell. The machines are on the newer side and over all it's very clean. The staff is nice and always greeting you when you walk in. The saunas in the women's side are clean and I'm assuming the men's are too. Music is good, do say they need more fans on the treadmill side but over all I like this gym. read more

Great staff. Greeted with absolute professionalism from Eric. All the staff members are amazing people who are always working on cleaning equipment, floors, bathrooms etc. I did get a chance to meet the owner my last day of my week pass. Was in town for a short trip but had a great time. Would definitely recommend this gym. Thanks Powerhouse and Eric for the warm welcome. Truly appreciated. read more

People were very chill here, the treadmill was great. I took the kickboxing class which was actually taught by a former competing taekwondo instructor. Different from a 24 hour fitness body combat class but still a fantastic workout. I liked the chilled out, workout oriented vibe to this place. The locker room was spectacularly clean. read more

I was discriminated, and they told me I had to get my membership revoked for no reason at all. No apparent reason at all. This is disrespectful the owner, Bernardo it's fake. I would definitely not recommend coming here at all for no reason at all.A a bunch of people they just love to hate on others because they're doing good and when they're doing good, they like to bring them down they're just haters so don't come to powerhouse gym unless you want to get played like a fool get your money, taken him I want to be treated like a punk read more

Solid gym. They have a variety of weight machines, cardio equipment and free weights. A vast majority of the time, even during peak times, you will not have to wait for any equipment and they have a bunch of them. As far as the customer experience, I have only had great experiences here, I'm usually greeted at the door and on the way out. I left my old gym because they made a lot of changes that I did not like, so it was time for me to look elsewhere and one of my co-workers recommended powerhouse to me, it's no wonder the recommendation was given to me with such confidence that I wouldn't be disappointed. And finally, the price is quite reasonable for the area and what you're getting. Very modern, chill vibe. I really like this place - thank you powerhouse gym. read more

So thankful for this gym ! It's so convenient it's right around the corner and not to mention the staff is great ! I give them a 5 star because my kids love the day care they have a big tv WiFi and they even have Netflix for them not to mention they even have the staff do arts and crafts with them ! As a mother with a busy schedule it's nice to have this available and feel good that u can work out and your kids are safe and happy! Oh and not to mention theyr smoothies are to die for ! Totally recommend it for those that don't want to go to those expensive fancy gyms these people take care of the place and they are always around for questions or concerns!! read more

Solid gym, and really accommodating and nice to people who travel for work($10 day pass), definitely recommend!

After checking out multiple gyms in my area, i chose to join this one. So happy i did. i knew it was exactly what i needed when i walked in the door.i have had the honor to meet, and chat with the owner Bernie, who is really kind, pleasant, hard working, and he, and the staff keep it incredibly clean and tidy. He obviously takes pride in his ownership, and it shows. i think it's the cleanest gym i have ever seen. i am a senior, and am so thankful there is a great place to work out close to home, with new, state of the art equipment, happy staff, clean bathrooms, showers, sauna, and more i haven't had the opportunity to check out yet. Thank you Bernie! You are doing an excellent job! Well done. :) read more

when you leave this gym u will feel scammed. constantly having issues with overbilling and fees. you have a third party processor to deal with too so its meant to make u give up and quit and let them just take what they can. i would have stayed but this became too much to deal with. read more

This gym is worth-while reviewing because they've invested greatly in their establishment, it's a professional gym and it takes itself seriously like that - which I enjoy. The facilities are always clean throughout the day, the staff always have something to do, the food is delicious, and there are still various ways in which the business could improve. For starters, the kitchen area is hardly ever used because people don't feel called to sit around it and chat. I think it may be because they charge you $2 for a cup of instant coffee with no refill option. They are making an obscene amount of money per coffee and if they would invest that into actually having fresh coffee available, people might congregate and buy other products as well. There is no family plan, or senior discount, or student plan. It's all one plan fits all model, and it's a plan that's two to three times more expensive than other gyms in the area. I don't mind the high price tag when high service is available, but to marginalize against seniors, families or students just makes your product seem unnecessarily elitist. Eltism isn't compatible with Watsonville, if you were in San Francisco I would get it but here you are in a migrant farm worker community and I think you go against the ethics of the area to be a gym that exclusively caters to the rich. The staff are not friendly. I have tried to muster up a conversation and there is only one woman, who works in the early mornings, that I really feel is genuinely friendly and personable. I have severe social anxiety disorders and a friendly smile from a company helps me entitled to purchasing their products. I want to buy and consume but I don't want to feel like I am a problem for someone and this is generally how I feel after an interaction with 90% of the staff. I think they are well-meaning, but don't have much training in customer relationships. Still, I have experienced better customer service here than in the other gyms in Watsonville. I know the people here are hard working and can take feedback, which is why I wanted to leave them this review. I really want their business to succeed. Why? Because you can tell they really care about keeping the gym clean and accessible throughout the day. I never see someone just stand around and do nothing. As they are actively engaged in the process of bettering their business, as a customer I feel responsible for sharing my feedback honestly. They also have a day care center, and I really should of said this earlier because it's a huge plus for all of the parents in the area that want to get their gym time out there. The equipment is state of the art, and you won't be disappointed in that field. All the facilities are amazing, I just think they can be more engaged and connected to their customers, and see themselves as members of the community and avoid seeming like their main objective is profit. read more

Met the owner as I was canceling my membership... mind you this gym was suppose to be my fallback for when I get back from work late and miss my OG gym. Anyways, I ended up hardly coming in. I came in to cancel (as I spoke to one of the workers about canceling)... the YEARLY maintenance fee started THAT day for me apparently... (mind you, new gym and maintenance fee for NEXT year).He seemed very business/cold about the whole deal leaving me with a salty taste AFTER his employee had said he would try to waive it (understandably). I understand business is business but, as an owner... a day off... is choosing to be a positive experience and waiving if not only charging half... vs a customer not coming back ever again. Other than that off-putting experience.. new equipment is new equipment. read more

My wife and I have been members at a number of gyms and health clubs over the years. We discovered the NEW Powerhouse Gym (opened end of summer 2018) on Freedom Blvd. when we were out for a drive. The entire facility AND the equipment is brand new! The staff is very friendly and there is NO high pressure selling or confusing long term contracts which can become a nightmare. The pricing is exceptionally reasonable. Excellent mix of free weights, resistance and cardio machines and spin cycles. They have classes and trainers as well. Healthy smoothies and drinks are also available and there is a really nice play and relaxation room for children while the adults work out. It is the cleanest and best kept gym we have found anywhere. We joined and have completed three weeks of workouts and recommend it without reservation. Outstanding gym that the community deserves and needs. Well done! read more

Visiting Pajaro Dunes from out of town and patronized Powerhouse Gym as a daily customer. Great experience. Not crowded and honored the COVID prevention measures we need these days - including keeping the front doors open. Fellow customers were respectful of each other and there to work out. Great variety of equipment - weight machines, cardio equipment, free weights, and a open space for other kinds of exercise. Easy to sign up as a guest member. Nice people. Thank you! read more

It has been our family gym since we got to town! Great staff, they are alway cleaning the equipment. read more

Really great gym. They have the best healthy smoothies and/or drinks. There equipment is very clean. They have a lot of different types of classes. read more

This gym is really nice everything is new and very clean, especially around this time with Covid 19 I've notice staff cleaning even more. Staff is really friendly and helpful when picking a protein shake. Moved to Watsonville a year ago so I'm really happy I found this gym! read more